{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I had a great experience with my verizon dales rep named Lz! She was friendly, knowledgeable, and very helpful throughout the process. She took the time to answer my questions and made sure i got the best option for my needs. Excellent customer service- I definitely recommend her!”
10AM - 6PM
77 W State St, Granby
Mobile Phones
“I cannot say enough good things about this verizon location in Granby .Pryia goes above and beyond for her customers..i will recommend this store to everyone.The best customer service.”
“Ed did a great job helping us out today! Effortlessly bounced between customers to make sure everyone was helped at once, and was transparent with the whole process.”
“Loved working with Milton V. last night. He did a great job, was patient when we were looking for phones, gave me a few tips about how to make my plan more affordable, and helped me out in a professional and friendly way. I would call ahead at this location b/c it's busy, but that's because it's in the middle of a mall. To be expected. Here's a thought - go to the Verizon store, buy your new phone, and have them port the data while you shop or go to one of the restaurants. Overall, a very smooth experience and I highly recommend.”
“Mimi was great She helped me answer all my questions help me pass all my information to the new phone and I really recommended this location they are all really friendly..”
“My wife's phone needed a new screen. We were in and out within 30 minutes. Very friendly and knowledgeable customer service. Saved the day. Highly recommended.”
“Ian provided the best service i’ve ever received at an AT&T store. He took the time to walk me through all of my options for the unfortunate situation i found myself in with a broken iphone screen. There are a half dozen AT&T stores between where i live and the Hadley location but when I need another phone or help I will certainly go back to the Hadley location. I absolutely recommend going here and working with Ian for any needs or questions.”
“I recently purchased a moto G from jhoan and Arline on st James ave. And the customer service I have received was so amazing. He was friendly and very helpful! Arline was right there with lots of knowledge about my phone. They were so nice that I will only go to this boost from now on. Outstanding customer service!”
“My phone started telling me every number I needed to call was invalid. We researched on line and found three things to try but they didn't work. We took the phone to AT&T and were greeted within moments of walking through the door. We explained the issue and Gabriel was able to resolve the problem in less than 10 minutes. Totally happy!”
“I went. To the holyoke and the sales rep alma helped me with everything that I needed she answered all my questions and was the biggest lifesaver.Nobody has ever gone above and beyond like she has.I suggest you give her a big raise”
“I was pleasantly surprised with the treatment I received. My salesperson explained the process so I would understand, he helped me compare phones, and answered my questions. I recommend this store over the one in Keene (horrible customer service in Keene store).”
“Daisha has impeccable customer service and made the transfer process fun and easy!! We only stayed for about 2 hours because we were deep in great conversation ? ? but she took care of everything quickly and recommended me a phone that I'm finally very satisfied with. I know it's just activating a phone, but it would have been a different experience with a different person. AT&T is blessed to have her.”
10AM - 5PM
327 High St, Holyoke
Mobile Phones
“I had to switch service to a new phone and the staff went out of there way providing excellent support Despite my timing being inconvenient for them they did not complain but were able to save m e hours of frustration by transferring my data. Highly recommend this location for cell phone needs”
“Went in pressed about a broken screen came out with more than I expected! Staff were very friendly and helpful! Brie & Jose F. are great teamwork ! Jose had a great listening ear and assisted with what worked best for me now and in the future. And Brie made it worked!!! With the great deals they have I ended up getting an extra line and then some! I’m so very grateful to be back at Tmobile . Boost was soooo ass ! I feel home again , and the prices were inviting! WAY TO GO HOLYOKE !! Oh also service A1 at the Holyoke mall now since switching iykyk!”
“Just finished a swift and painless transfer to a new phone with our very friendly and helpful customer service rep, Evan! Evan was polite, knowledgeable, and quick. Thanks northampton AT&T and thank you Evan!”
“Jordon was wonderful. Fast efficient and professional. He knows his stuff. Will definitely return because of him. Convenient curb side parking. Got in and out QUICK. Jordan is an asset to the organization.”
“I upgraded to a new phone today and it went so smoothly. Excellent customer service by Jazmine!!! She made the process incredibly easy. I'm so satisfied with the experience thanks to her. Will absolutely return”
“Had Wes as the sales rep today 6/30/2026. My experience was awesome, the change over from my carrier went so smooth to Metro and he even set me up with autopay. I highly recommended going to the Liberty St. location if you are thinking of joining Metro. Thanks again Wes!”
“While I was trying to get an upgrade in the Chicopee location, there was an irate customer who was refusing to leave until she got the answer she needed. It was escalated so far, the team members even had to call the police. She still refused to leave. She tried to talk to us and was very disrespectful to the other reps. In the store, everybody was so helpful. Including the assistant manager Kay, she did all that she could This manager held her composure through everything.The staff was so calm , and no one could believe what was happening”
“Just met Hector, an absolutely incredible gentlemen,. I had an stress-free, fun, enjoyable experience. TBH if ever I’m in Holyoke near the mall I definitely will stop in and say hi to Hector.!!!!Thank you, not lying what a wonderful human being🥰.”
10AM - 8PM
344 Russell St, Hadley
Mobile Phones
“Great customer service! Staff was very friendly & beyond helpful. They took their time & made sure I understood what was going on every step of the process.”
“I visited the location outside of the Apple Store in the Holyoke Mall. I was hesitant at first and I had an issue with my charging port after getting it replaced, I was within my 1 year warranty still and the technician replaced it at no charge to me.
Thank You!”
10AM - 8PM
360 Russell St, Hadley
Mobile Phones
“Joe helped my whole family upgrade to new iPhone 17s today, finding us the best deals and explaining the contracts clearly. He was so patient and kind. Good customer service is hard to come by these days, and he showed an old school hospitality that was refreshing to experience.”
10AM - 9PM
50 Holyoke St, Holyoke
Mobile Phones
“The wait time was a little long, the guy who helped me was knowledgeable about the the Neo Mac I was purchasing with the mouse ,I wish I got his name but the service I got was great”
“Went to pay my bill. I also got information on how to switch a different carrier's phone to my account. They were very helpful. Most Verizon store sales people are not as helpful as this one was! Thank you so very much for your help!”
“I had one bad experience concerning an authorized service interruption from Spectrum, otherwise everything was excellent. I was helped by Jessica at this location and she was great, very professional and personable.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Excellent service by Joe. He was very understanding about my lack of technical knowledge. Very enjoyable person with whom to work as he was personable and helpful.”