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“This is the best Home Depot By far . As a business owner unfortunately there are some
Returns . Marelly and Karen do a fantastic job at the return section . They are ALWAYS super friendly and helpful. I’ve called middle of the day and I’m a no one and Marelly knows my name . ( maybe caller id) she’s very personal and I wish more people you encounter in your day were as good as her . Always a smile on her face .
This is definitely a great Home Depot since it’s not a complete madhouse all the time .”
“Let’s face it, hardware is hardware, but great service is another thing! I go to Hillside for their extremely knowledgeable, attentive and friendly employees, that and the bitchin’ antique radio playing cool jazz! I live close enough to three other similar stores (2 are Ace & arguably more convenient) but I chose to go to Hillside because Tom, the manager & Jerry, the owner (no cartoon jokes!!) take the time to help me sort out what I need for projects and products. And when I’ve had to return items, I’ve never had to justify myself. The whole staff carries the same helpful, relaxed attitude and it’s obvious that’s something that’s instilled from the top down! Harder to find these days than a left-handed smoke shifter! (You’ll find one in Aisle 2 in the plumbing section in the basement BTW)”
“Love our transaction at this place. Customer service was top tier and loved how they got everything out quick and were extremely professional. On top of it all it was affordable. Thank you guys!”
“Hi there. Thank you for reading. I purchased my General Electric a/c on May 25, 2024. I am late posting on how HAPPY & SATISFIED I am with it. 8,000 btus' cools of my apt perfectly. I want to say a sincere THANK YOU to Jim, Jennifer, ( I hope I have your name right?, & Paul. They were SO HELPFUL & on top of customer service. Seriously, what a refreshing experience. Thank you again. Lorraine Snow”
“Julianna and Gary helped me grab a General Electric AC that wasn’t on the floor yet. They did not hesitate to grab a forklift and grab me exactly what I was looking for. Amazing customer service!!”
“I have had the pleasure of working with this team for about a year now, they apply the final finish for my shops custom table tops. Every one leaves Kitchen Techniques looking fabulous with a very durable finish. I recommend them to everyone!”
“We are so happy that our contractor suggested Home Outlet in Malden to purchase our kitchen cabinets. Mike and Ed were super helpful, patient and provided us all the needed information. Entire kitchen design was done on the spot and they happily entertained our back and forth with design changes.”
“Jimmie, my technician was a real pro. He communicated with me before the hot water tank install and brought a team to assist. It involved moving a washer and dryer out of the way and putting it back in place within a small closet. From past experience, I know what a difficult task that can be. But Jimmie and his team completed the job smoothly, safely and timely. I was very impressed by their professionalism and expertise.”
“A huge thank you to Monique And Max for their help with some flooring, I needed to return for my employer. Monique took the time to look up the purchase and was very helpful, patient, and friendly. I was very surprised also at Max’s enthusiasm to be so helpful with unloading the flooring and bringing it into the store for me, as most stores, I frequent, found not too many employees to be very helpful. Thank you guys so much! I wanted to add a thank you to Jill also because every time I’ve shopped in the store she’s always been super friendly. It seems like a good working environment as I have never seen any employees look grumpy and they always seem to interact well with each other”
“I came across this website when I was redoing an older TV armoire. The overlays were exactly what I was looking for at an affordable price. Shipping was quick and the instructions that came with them were perfect. All I can say is WOW, what a transformation they made!! The TV armoire went from old and dark to fresh and new. I wish I could give more than 5 stars!”
“I always find what I need at this Home Depot! The staff is super friendly and eager to help, making my shopping experience a breeze. Love the variety of products and the layout—definitely my go-to place for home improvement projects!”
“I love home depot. I spend a lot of time there. I go 5-15 times a month based on my projects. Some stores are lacking products snd others have almost Everything.”
6AM - 10PM
1100 Revere Beach Pkwy, Chelsea
Home Improvements
“Easy to get everything arranged with the in store flooring specialist, Soyal. Measurements and estimate took no time at all. The ACS carpet installers were professional and the carpet looks great. And at a great price”
“robust inventory and knowledgeable folks who are willing to spend time helping you. needed some supplies for a DIY project and they were more willing to provide their feedback. will definitely be back!”
“Definitely in my top 3 Home Depots, ehhh maybe top 5. Parking lot is one of the cleaner ones, haven't found screws in the contractor parking area here ever. There are always carts near the entrance, you don't need to walk all over looking for one. The store has a great layout, a huge selection, great for tools and frequently have deals, some of the better lumber of the home depots, really good plumbing section, electrical, I mean a pretty good selection for every trade and they keep it pretty well stocked. The garden section is pretty nicely stocked too! Honestly when I recommend a home depot this tends to be my first, Westie, Waltham, Watertown, Norwood can't go wrong with that line up. Just stay away from South Bay, Somerville isn't bad but the parking lot is a little dilapidated and your tires catching a screw or two wouldn't be a shock or a surprise lol”
“Employee Ashley Zero saved the day on a complex same day deliver issue and without her help this would be a one star review. The problem involved hours being shuffled around between lowes customer service and the third party delivery people and would have put me back over $300 for nothing. She is the most helpful human. Lowes I hope you are paying her well! Her communication and coordinating was top notch! Thank you, Ashley”
“Buying appliances can be hectic but sometimes, a good professional can make it easier. We were lucky to find Dwayne Murray at the Home Depot, in Watertown, on a Sunday afternoon. He was diligent, explained all the details about the refrigerator, washer and dryer we ended up buying. We appreciate Dwayne's help and recommend him for all your appliance needs.”
“The heaters were cranking at the checkout registers! Almost had to take my coat off while scanning my purchases. It was so warm! Glad the employees don't have to freeze while they stay on there helping people”
“I wanted to give a big thank you to the assistant manager Matthew for helping me out this morning. I was in a rush and needed to buy something important for work and he was the only one to stop what he was doing to assist me. Thank you!”
“I was assisted by Jenn in finding a refrigerator that would fit in the space I have available, for a price I could afford.
Jenn went above and beyond helping me and did it all with a smile.
I had gone to several places, hoping to find the earliest delivery date so I wouldn't lose any of the food in my broken refrigerator.
Jenn was, by far, the most helpful and positive person I met (and that includes an employee from a different Lowe's).
Lowe's is a little further away than the competition but I will be making the extra drive for all my home improvement needs in the future.
The management I encountered were also very helpful - a perfect complement to an outstanding employee.
And, finding out dogs are welcome is an added bonus.”
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“Tenzin from climate zone was amazing. Professional, extremely knowledgeable and took his time checking our cooling system. So happy we found this company. Won’t use anyone else.”