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10AM - 6PM
77 W State St, Granby
Mobile Phones
“Aniket was extremely helpful We dropped by the Belchertown office to switch phone carriers and update to the newest iPhones. Our daughters attend two separate colleges and Anket was able to sort out the complexities of replacing phones with absent out of state dependents. It’s great to work with a thoughtful professional.”
“Nick was amazing and helped me with everything I needed to get my Verizon account. I highly recommend coming in to Northampton Verizon. I will be a long time customer.”
“Excellent two experiences! First, the service on my personal cell was immediate and very reasonable pricing! The rep worked well with me on finding accessories to phone. The second encounter was with manager...he not only repaired work phone (again, extremely reasonable pricing), but gave suggestions on how to monitor issues with phone. Superb customer service!”
10AM - 6PM
180 Main St, Northampton
Mobile Phones
“Carl at the Noho Verizon was super awesome! He helped me save over $30 on my phone bill by switching my plan and deleting extra add-ons that I was paying for but didn’t know about and wasn’t using. I highly recommend going to see him!”
“Both John, and Leon here at the Chicopee location have been more than helpful in setting up my phone switch. They are incredibly knowledgeable and extremely friendly. Highly recommend.”
“Super quick and easy. Me and my parents went in to get 3 new phones and Ian made the process super easy and quick. He explained everything thoroughly so there was no confusion and got everything transferred from my old phone to my new one fully. Only took about an hour!”
“I came into the store today and Sebi was a HUGE help. I thought my phone was broken and he was able to fix it for me. Big thank you to this store for helping me. Great customer service!!”
“While on vacation my phone dropped and the screen cracked. I looked up places to have it repaired and found Cracked Solution LLC. I called on our drive home to see if they could fix it. I got an immediate call back and was able to go in the morning. The woman was kind, informative and just awesome. Left my phone with her, did a few errands and returned within the hour to my phone looking like new. I could t have asked for better service. Highly recommend this place for any phone repairs.
I even had questions after, texted and got an instant reply.
Thank you so much!!!”
“I went to the ATT Store in West Springfield. Gabe was amazing to work with to upgrade my phone. He was informative, knowledgeable and respectful. He didn't push me or try to get me to buy more stuff when I indicated I didn't want to. He was easy to talk to and explained all the tech stuff I didn't understand. ATT has an asset with Gabe, I hope they treat him well.”
“I would like to share my incredible experience with a staff member by the name of Premere from AT&T on Boston Road in Springfield, MA, for his exceptional assistance in troubleshooting my Apple Watch. He demonstrated a high level of professionalism and expertise.”
10AM - 7PM
2547 Main St Ste 101, Springfield
Mobile Phones
“Hands down Jessica is if not the best cricket employee that has helped me with my issue that took us 4 hours to complete she was cool calm collective girl deserves a raise and a week paid vacation hands down one of the best as long as she's employed here I will be back”
“Had a pleasant time getting done what was needed. Also looked into possibly a new plan but my currently plan was still the better option. One of the employees also put Bluey on the TV so my daughter could watch it while we finished up our business. Really appreciate the time they took with me to make sure all questions were taken care of!”
10AM - 7PM
326 High St, Holyoke
Mobile Phones
“Excellent value for my money. I have been overpaying for a long time just so I can finance a phone with the Big guys.
The manager is an empathic disciplinarian: she will check you if you come in with the wrong intention or attitude. I witnessed a flagrant customer get denied service (rightfully so). I wanted to call the P.D., but the manager deescalated the situation and had the customer walk out without being arrested.
Welcome to Holyoke, I presume.
Excellent ethics, fast service.”
10AM - 5PM
327 High St, Holyoke
Mobile Phones
“I had to switch service to a new phone and the staff went out of there way providing excellent support Despite my timing being inconvenient for them they did not complain but were able to save m e hours of frustration by transferring my data. Highly recommend this location for cell phone needs”
“Best Walmart around. Way better than the one in Hadley, like 1000 times better. Maybe smaller, but better. Less is more :) Bigger food selection and has a frozen food selection unlike Hadley Walmart. Very friendly staff. I live close to the Walmart in Hadley, but i drive out of my way to visit this store. I cringe if i have to go Hadley store. Only downside is they banned plastic bags in Noho so you're stuck with paper.”
“A kind young man, Jay Santiago, helped me so much today in the West Springfield store I could not believe it. Another representative, when I walked in your store, listened to my problem and gave me an 800 number and that was about it. Not at all kind or helpful. Just matter-of-fact. No smiles, no reassurance, nothing. I then saw Jay and asked him to help and he was amazing and solved my problem quickly. He called the 800 number for me and gave them all the information and in less than 20 minutes I was all set. He could not have been nicer, and I will forever be indebted to him for such wonderful help and kindness. He thanked me for coming back to T-Mobile as I was a previous customer.”
“My five-star review is mainly due to the great service and help provided by AT&T associate Naydeliz R. She was fantastic! Answered all my questions and set up my new iphone as well. Excellent.”
“Came in with my free government lifeline cell phone numbers account number and password and seemingly was able to port in and save my current cell phone number to a new cell phone brand new with a screen protector and a case for $130 including the first month's bill of unlimited streaming and uploading high speed internet and then took off the offer of the Samsung a9 plus 5G 11 inch tablet for $20 more on my monthly bill and only $15 additionally for commission and sales tax. I am currently very elated and satisfied with my purchase and service I highly recommend it to anyone!”
“It was a wonderful service provided to me by Nikki they helped me with my phone and storage and helped me be able to take more photos and videos for my device. They are very knowledgeable about phones and devices to help me with what i needed”
“I love and appreciate this store and the amazing employees they have here! Brie has great techs working for her, and I had the pleasure of being assisted by Raulisha. My nephew needed a new phone, and Raulisha was quick to acknowledge us as we walked in and we promptly got started on which phone would be the best fit for us. She was very knowledgeable, efficient and pleasant to work with! She made sure our phone was set up and ready for use in no time! This is the best and friendliest T Mobile store!! Your customer service is amazing! Thank you!”
“They helped me turn my phone service back on. Very professional and patient because being with no service for three days makes you cranky. I’m happy they were able to help.”
10AM - 6PM
331 High St, Holyoke
Mobile Phones
“(Translated by Google) My husband and I we have being customers for years. We have nothing bad to say about Boost nor the Store. I just went to get a new phone and the young lady that was there had such a great attitude, was honest and so kind. I left there feeling I was visited a friend. I also learned that it is a family owned business. ??”
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“Priya and her staff provide five star customer service, are knowledgeable about all things Verizon and technology, and are very kind. Priya's store offers flexible hours so it's easy to drop by the store before or after work. My Mom and I really appreciate the step by step guidance provided by Priya and her staff to set up our new phones. What could have been a very stressful process was made so much better with Priya's invaluable help. We first went to Priya five years ago and we will definitely be returning to Priya's store for any future Verizon needs.”