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“Erik explained all steps re a new phone He was very patient as we needed things repeated
He remained calm relaxed and that helped us as I had gone to another Verizon and it was completely different
I would go back for another phone from him!”
“Just when you think customer service is nonexistent and a thing of the past, I made a visit to the local Verizon store in Andover mass, I was met at the door by the manager, holding it open for me, asking me how we could help displaying a smile and professionalism.
A very refreshing experience!”
“excellent service from Carlos and the staff there, very professional. I changed subways and they offered me an extraordinary plan. I really recommend this place.”
“Kevin was very helpful with troubleshooting and running tests with my modern gaming pc. Can’t recommend enough, he helped me with problems I had been dealing with for months. Highly knowledgeable and fantastic service.”
“Great Store! Great customer service and Team work
Maryellen was awesome and so helpful. Nice group of people who seem to enjoy what they do and work well together. Highly recommend this store!!”
“Thanks to Camilla for being super helpful!! I had a couple questions about my plan and Camilla was very understanding and helped me all the way through! I will be recommending anyone i know who has any questions to come and see Camilla!!”
“This store has the fastest service I ever had in a mobile store and the staff is very nice and they really want to help and GG hey do it with a smile...I felt really comfortable and happy with the service and the products they offered are very good and with good prices.”
“I went to this Verizon location today because I needed to sort out my account that had many issues. Mike worked with me for two hours and after multiple calls to customer service he was able to straighten everything out. He is definitely a seasoned veteran when it comes to dealing with all the ins and outs of the company. Mike was a pleasure to work with and I would recommend anyone that needs help with all things Verizon visit this location and ask for Mike!”
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“Raudy and co are really on top of the game. Bought a new phone at another location and had a issue. Took it to Raudy and his co and they realized it wasn't a problem and recovered my email account. Other location the employee couldn't help. Guess I know where to go from now on. Thanks guys, like I told yall, saved me a lot of time.”