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“Erick was knowledgeable and his customer service was top notch. Answered all our questions quickly and confidently. We visited the site for new phones and he turned us around in 15-20 minutes, that was very much appreciated. Will visit again.”
8:30AM - 1PM 2 - 5:30PM
3 Batterymarch Park Suite 200, Quincy
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“We have been with Breezeline (MetroCast previously) for many years. We utilize the service for our expanded cable TV and our internet service. We are very pleased with the service provision overall in regards to reliability, customer service/support and functionality. A five star rating is withheld because of a very few interruptions and the lack of seeking customer input with periodic surveys regarding programming and internet services.”
“My custom build PC was having problems and then wouldn’t turn on. Took it in and Kevin had it apart and diagnosed within 10 minutes. Bought a new power supply and he installed it for me in under 30 minutes. Fantastic service.”
“I lost my phone in the Boston Harbor. Came into Salem Verizon to get a new phone. Tony helped in the best way. He turned what was a very bad day into something good. I usually go to the Verizon in Nashua, but I now return to Verizon in Salem.”
“Luis and Jaye were so kind and helpful. They were accommodating during an extremely hard time and only within days of our mother's passing. I was a mess dealing with complex loss and family issues trying to get a phone into my sister's hands that had been out of contact with us for months. I live in WA state and was back east under this emergency circumstance and they tolerated my highs and lows during this challenging time.
Jaye went out of his way to work through the challenges I was having with the cell phones, but most importantly, he showed genuine compassion.
Both Luid and Jaye are an asset to this T-Mobile.”
“I love the Methuen T-Mobile.
Camilla is the manger there and she is amazing and is excellent with customer service and very knowledgeable. She has not only helped me. I have sent customers to her to purchase phones and they are very pleased. She is an asset to T-Mobile and I would do whatever I could do to keep her.
Her staff is happy because she is great to be under and is fair and helpful.
I will always recommend T-Mobile and especially the Methuen store.
Thank you.”
“Hector T. Was a huge help with an issue we had trying to activate three phones. He was able to figure out the issue and get us going again. I depend on my phone for work, and can't be without it. After spending over ten hours talking with customer service, I'm glad we decided to go to the store. Highly recommend. Thanks again!”
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“Erick was great until something went wrong with the phone. Then I was told I would have to go to the Apple store to have the phone replaced. All calls would go to voicemail. He tried to fix it. but couldn't. I wanted the phone replaced. Not happy.”