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“My experience was incredible. The sales was so helpful and Bill (the owner) was amazing. He called and worked with me directly to get all the appliances o need and wanted for my new home. I was even able to get the Aga stove was dying for! He called me consistently giving me updates all along the way. The moving company was amazing. The two brothers went about and beyond to get my appliances in my 1700’s house which took a lot of thinking outside the box. I can’t recommend Hancock enough!! Top of the line appliances you can’t find everywhere with top of the line service to go with it!!”
9:30AM - 5:30PM
424 Main St, Melrose
Appliances
“I purchased a GE washing machine at Hugo’s. Although I went in knowing what I wanted, it was a very fast, straight forward and painless transaction. We were given a great price, (in comparison to other appliance stores) as well as super fast and efficient delivery! Thank you!”
“Very good quality products. Prompt delivery. Highly recommended. Thanks for the great service! From placing the order online to delivery was a very smooth process.”
“Our appliance shopping started on August 3rd, on our way up to the lake in NH and we had a full car and both kids with us. I got to experience the sales cycle and how you treat customers as a family with two kids under 3 walking into the store. Rhoda, was super- SUPER nice to us all- but most importantly great with our kids!
Rhoda set us up with Fran. Who did a great job walking my wife through the packages/appliances and everything that she needed to know. As I was walking around the store with my son, and his lollipops (I probably owe you a bag of them haha), I was watching how all of your sales people were the same. Non-pressured, helpful and most important- they were all genuine about matching people with the right appliance.
We came back into the showroom on Tax Free Weekend to make the purchase after a long week of vacation (again with both kids) it was the same experience again. A true family run business... we met the owners & son, who were very hands on and helpful. Aside from the amazing pricing, your staff, from owner to sales, were always there making sure we were good and happy. Beth- you're the best! My wife LOVES you! And seeing our sons scribbled picture from the week before on the "ARTWORK" filing cabinet made him so happy.
An amazing experience from start to finish. If anyone in my extended group needs appliances, they will be sent your way.
I love the way you do business! Trust me when I say...from my experience, you're store and what you have is one of a kind.”
“I had a dryer that wasn't working properly. Jim called back and stopped by the same day. Checked out several potential problems, which were ruled out, and fixed the one that cost practically nothing. I've been dealing with home contractors for 30+ years - you know the honest ones when you find them. Jim is one of those. Highly recommend for appliance repairs.”
“Great place for sewing machine information, repair service and customer service. Andy, Cherl.and staff are friendly, engaging and make you feel glad you came into their store. Great selection of fabrics, notions, patterns and new/used machines. Highly recommended!”
“We have a dishwasher that broke down. 2 other companies came out and said they could not fix it. American appliance came out, diagnosed it quickly, said they could get the part. They came back and the door in front was very heavy and hard to get on. They had to come back and fix it. They came with two men and did not charge us again. Friendly and knowledgeable. Thank you!”
“I've been using HR appliance for years for all of the buildings we manage. Peter is incredibly responsive/fast and always efficient/reasonably priced. I would highly recommend them.”
10AM - 6PM
170 High St, Waltham
Appliances
“I knew which model dishwasher to buy by looking through their website.
Bought it in store - very simple process.
They arranged an install.
Couldn't be happier”
“Thank you Jackie and Poirier’s.
Why go to a Box Store when Poirier Appliance are true experts plus they have everything you need with Fast and I mean Fast Delivery to save the day.
We needed to get a refrigerator real fast due the old one breaking down. We found Poirier’s had a great selection and amazing prices. We had such a great experience selecting the top rated large side by side Whirlpool Stainless refrigerator that we could afford to a buy a matching Whirlpool Dishwasher.
Not sure what is better, storing an amazing amount of food in this Side by Side Whirlpool or the way the kitchen looks with the beautiful appliances.
Just go to Poirier’s and enjoy your kitchen.
Steve Riley”
6:30AM - 4:30PM
875 Morton St, Mattapan
Appliances
“From the entrance they were very friendly and fast. Only the space is a little tight.
There is a small sign indicating that loading and unloading is through the other door. I think it should be a little bigger, since you can see it when you enter the main street.”
“Excellent and responsive staff. They helped me with my bathtub order including giving me a phone call ASAP once the tub was delivered so it could be picked up. John G went out of his way to help me with invoicing/accounting. I really appreciate your help! Thank you!”
“I recently purchased a LG Refrigerator from Beach Sales, the appliance was delivered, with the utmost care, their personnel is totally professional and courteous, one of the reasons I purchase all of my home appliances, the service is outstanding!!!!”
6:30AM - 5PM
91 Hicks Ave, Medford
Appliances
“Jake from outside sales is and has been the greatest salesman I have ever dealt with the company I work for has been a Johnstone customer for a while, and when we have to deal with there inside equipment techs they are simply the best in the game!!! Dave Darling in particular”
10AM - 5PM
723 Washington St, Quincy
Appliances
“Fantastic service from start to finish. Mike, Dan and crew were awesome every step of the way. We have a 1910 house - and wanted to burn wood more safely in our existing fireplace. We chose the Vermont Castings Montpelier II - wood burning fireplace insert. Service and product were excellent. I went to two other places that treated me poorly. So happy I found the Fireplace Store!”
10AM - 5PM
1339 Massachusetts Ave, Arlington
Appliances
“Very helpful staff who found a replacement hose and performed a custom repair on my 20 year old Panasonic vacuum. Works like new. Saved me the cost of a new vacuum. I would definitely go back for any future repairs or purchases.”
“I’m consistently impressed by the quality of their selection and plants for the price, especially when there is fresh stock. This is probably the best big box garden center I’ve been to anywhere.”
“I walked into the Newton showroom and bought a dishwasher. Adam was knowledgeable and kind. He worked very hard to set up installation on a timely schedule. I will recommend Poirier to friends and family. Thank you, Adam!”
“This been my favorite Best Buy location out of all the ones I been to, the customer service have always been great for me. I have done a lot of pickup orders for this particular location. - SheCallsMeJuvi (YouTuber)”
“This laundry mat Owner is changed.New people are so good and kind . There drop off service are excellent. They are doing very good customer service. Special the indian lady is very helpful. I am happy to visited.”
“brought used washer great condition and had good variety with different prices. told me over the phone how many used washer s and driers available. found it hard to park my vehicle but the service was ? great”
“Renovations can be overwhelming, so working with Matt Pickett in the Newton showroom was a huge help! Matt made it easy to navigate the selections we had to make, including the items we didn't realize we'd need. Plus, he was friendly, responsive and knowledgable.
Honestly, if we hadn't worked with Matt this renovation would have been a less pleasant experience - so thank you!”
“I worked with Jason through our home design. there was lots of choices available, almost overwhelming. Jason was able to calm my anxiety immediately. he was very knowledgeable and was able to narrow my choices to a reasonable selections. Jason is amazing at what he does he was an absolute joy to work with. every question I had he answered and I felt confident in his suggestions. I loved the personalized service I received. His expertise was excellent. He took his time and was very patient with me. He was knowledgeable, professional and super friendly. I would recommend Newton Ferguson lighting to anyone”
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“This is my third time purchasing appliances through AAA in Jamaica Plain. I am a repeat customer because not only do they give me a great price, (and will price match other competitors) their customer service is great! They are very knowledgeable about appliances and I was able to get exactly what I needed..they also provide a delivery service, which worked out great for me. They were not only accommodating and courteous, but they were there when they said they would be.”