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Open 24 hours
5 Waltham St, Maynard
Electronics
“Love this 7-Eleven/Dunkin' donuts.Although they are open 24 hours ...there was a sign in the window saying due to staffing shortage, the store will be closed 11pm to 4am daily. Hopefully they'll find staffing soon”
“On 7/15/24 I brought my iPad into the Verizon Store on Technology Dr. in Hudson MA. Three days prior my iPad had lost its cellular connection. I had the good fortune of having Michael assist me. He spent quite a bit of time trying to resolve the problem on his own, with assistance from another employee and with tech support over the phone. Additionally he was able to help other customers while working on my issue. We were getting to the point that I was going to have to go to the Apple Store and determine if it was a hardware vs a network issue. One last attempt and success was achieved! He could have thrown up his hands at any point but didn’t. Verizon is lucky to have Michael (sorry I don’t remember his last name) as an employee. When it’s time to upgrade I will definitely return to this Verizon store. Thank you Michael and thank you Verizon,”
“Went in to upgrade from my old phone. Jason and Brian were extremely helpful, informative, and friendly. Great experience with them, highly recommend this store!”
“I needed to replace my damaged zagg phone screen protector. The kiosk at the Natick mall made it simple. The transaction was quick and easy. Highly recommend!”
10AM - 6PM
191 Sudbury Rd, Concord
Electronics
“Ricky, aka Ricardo, was so nice, extremely professional, and knew his stuff. He helped me with my phone problem. Very grateful he was in the Concord, MA store today.”
“Great experience when upgrading my phone. Ali is patient knowledgeable and able to handle a busy situation. Several customers had problems that required him to spend time on the phone either clearly incompetent reps but he persisted to get everyone exactly what they needed. Give this guy a raise!”
“Had an issue with T-Mobile billing. Their call center in Philippines was giving me runaround, literally, not just figuratively. After spending over an hour being transferred from one agent to another without any success I went to the store where I was greeted by Ramses Caba who got in touch with billing. After patiently trying to explain the problem to them for almost 30 minutes and not making any headway he escalated the issue to his manager and successfully rectified my billing error. 0 star to T-Mobile Corporate, 5 star to Ramses and the store!!!
It's a clean, attractive store with welcoming atmosphere and friendly staff.”
12AM - 6PM
3 Erie Dr, Natick
Electronics
“We’re traveling international and Stephanie helped us set our phones up and she was so professional and prompt. She even reviewed our account with us and helped us save money on something that we didn’t necessarily need.”
“Far Superior Service over OTHER T-mobile stores in this area. First off Greeted quickly. Great Personality .. Knowledgable Staff. I signed up for " Home Internet Service" Which works quite well in my area and saves me a lot of money from the ever-increasing cable internet.”
“Great place for electronics and home appliances...Designers do a really good job on making new spaces with in Home sevices. Appliances to tv and computers always a good spot..”
“I went to target today in Framingham looking for a blush and got excellent service. The lady who helped me, her name was Mari___ (I don’t remember her full name) but she was really great and helped me look for several blushes and gave me great recommendations based on what I was asking for. She was super nice and I really appreciated that she was so ready to help me and her other employees.”
10AM - 9PM
1245 Worcester St, Natick
Electronics
“Had an awsome experience with PAUL .He was great, very informative, and recommended the right products that matched my needs . Exceptional customer service, highly recommend .”
“A big thanks to Fran at Electronics Plus! He found and ordered me the replacement battery for my old GE wireless land line phone! If he doesn't have it in the store-he get's it in quickly! Many thanks!”
Open 24 hours
1224 Main St, West Concord
Electronics
“Good to be in there and shop. Right on the Fitchburg line “MBTA”.Also right on the BFRT “Bruce freedom rail trail”. Has the reward app and membership and it pays good stuff. The only downside to this place that it’s a small shop.There’s one of these in Dennis that was too big for the average middlesex citizen. It’s not far from route 2 and right on route 62.”
“Jarrell is the man!!!! He helped me out so much after a bad experience at another store. So patient, polite, kind, and best of all has a sense of humor. Helped me get great deals and lower my monthly bill. Arthur was also amazing! Had such great conversations with him. Overall great experience at this Verizon store!!”
“I met Zora today who was an absolute delight. She was so helpful and thoughtful in addressing my needs. I wanted to leave her an official review but cannot find the spot to do that on my receipt. I hope her manager sees this and knows he has a hard working, dedicated staffer”
Open 24 hours
92 Broad St, Marlborough
Electronics
“This spot is DEEP in the hood, but the people that work here do a great job.
super friendly and quick to help. It's a bad neighborhood, but this still provide high-level service. Kudos!”
Open 24 hours
172 N Main St, Natick
Electronics
“I used to visit this store on a regular basis for many years, but the management appears to have changed recently, and the staff is now friendly and helpful, the store is cleaner, and I almost found everything I was looking for.”
“I recently had an extraordinary experience at the T-Mobile store that truly went above and beyond the typical customer service encounter. Neil and Isaiah, two outstanding employees, not only helped me with my phone issues but also played a pivotal role in saving my life and my marriage.
EDIT : I lost all my pictures and contacts and they recovered all of my precious memories”
“I just wanted to say Thank you! for amazing work of tech Andrew who recovered my 10yo MacBook Air. I had outstanding experience with Andrew and other store representatives who assisted me today. Highly recommend this place.”
“I have to give a huge shout out to Bose for their outstanding products and exceptional customer service. Over the years, I've purchased wireless headphones and a pair of their glasses, and the quality has been nothing short of amazing. The headphones I've bought from Bose have lasted longer than any other brand I've ever tried. Before switching to Bose almost ten years ago, my headphones would die every month. But Bose products, if taken care of, seem to last forever.
I also have a personal story that highlights their fantastic customer service. Around seven to eight years ago, while deployed in Kuwait from 2016 to 2017, I would always keep my Bose headphones in my cargo pocket. Despite the rough conditions and frequent damage from bumping into things, Bose customer service sent me a brand new pair multiple times during my deployment. Even when I returned home and broke another pair after the warranty had expired, a sales person still replaced them with a new pair and an extended one-year warranty.
Bose has forever earned my loyalty, not only for their top-notch product quality but also for their unparalleled customer service. If every company operated like Bose, they would surely gain my business and respect as well.
Keep up the good work Bose!”
“Oh boy I went in today after oral surgery and they filled my prescription quickly. A pharmacy filling a prescription does not warrant 5 stars. However, they were kind, professional and sympathetic to my situation and that is 5 stars. Goodbye CVS”
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“I visited the Verizon store at the Market Basket Plaza and didn't have to wait for assistance. Steven was working alone but was able to find the item I needed right away. After he took care of the transaction, he answered a few questions for me about my plan and future needs. I've always received professional service from the employees here, and they are always friendly, efficient, and helpful.”