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“I have been to several UPS stores from East Boston to Woburn and this one is the BEST! The customer service is great- I wish I got the guys name bc he could multitask AND stay friendly - all while working quickly! I don't live in the area but If I did- this would be my go-to location. They have plenty of parking and even have 3- 15 min parking spots right in front. Convenient if my hands are full!”
“Andover up at 9 Bartlet st. These guys are great. Every time I go in no matter how complex my shipment is they get the job done. Always cheerful and respectful. Great service.”
“How I LOVE the print shop at.Staples in Salem/Swampscott, MA! The experts there have saved us SO much time and money and emotion and energy! They move fast, don't break anything, and produce superb products. We get terrific advice there, and really first-class service. Can't speak highly enough of this store and its people and products!”
“Associate ID 184721 was very nice and knew what was needed to help make my experience worry free. I will recommend this site for all shipping and receiving needs. THANK YOU :)”
“Very efficient service! I came in to drop off an amazon package I was returning, and I didn't realize how quick it was! I had a code on my phone and just came in with the package, they scanned the code on my phone, gave me a receipt, and even a coupon for discounted services! I had multiple errands to run that day, so thank you to Mary for making my experience positive and quick!”
“Tech service was exceptional. I was very pleased with the tech that helped me. She spent time to check out the problem I was
having with my Samsung tablet. As it turned out they do not service the Samsung, so she advised me where I could get help with it. She also advised me on a service I had no idea they provided..... they recycle batteries....and provided me with 2 containers to collect them in. I have been throwing them in the trash and am very glad for the new information. Now my family will save them for Staples recycling program, and be rewarded, also.”
“I have had them do work for me on numerous occasions and I am always very happy with the jobs they have done. I've used many similar companies for my jobs and EXPS has been the most reliable and dependable option. They are very easy to work with.”
“We had a great experience printing collateral materials for a photo exhibition. Staple's staff were very helpful in matching print backgrounds with the painted walls and were helpful in so many other ways. They did a great job,”
“Amanda was super helpful, explaining the difference between priority and ground shipping. She also shared tips on getting free priority shipping supplies in-store and online. Great customer service and a delightful experience!”
“the convenience of this place is unbeatable. I literally go in there with bags of stuff and the owner takes it, packs it up, and ships the best way...and I always receive tracking info via email...its so much more pleasant than the post office!! i have been going here for years and will continue!!”
“Staples never ceases to amaze me. From tuning up my lap top and helping to create my new business cards. I’m so happy that I found this store and so close to Stoneham too!!”
“I want to say thank you for today service. You were very patient ( in spite of my heavy accent ) and very helpful to make best choice in a very complicated international shipping.
Galina Mushinsky.”
“I went in today and had a wonderful experience at tech support. Darrel, the technician was absolutely amazing. He was very knowledgable, kind and very helpful. He is an asset to the store.Many thanks Darrell.”
“Just had an over-the-top wonderful experience with the staff at this location. They mailed a precious hand made item for me earlier in the week. They helped me when I was unable to track the package online. They remembered me when I called today. The recipient was no longer at the address I used and I needed to have the pkg returned to Rowley UPS. The situation was handled in minutes and they were pleased and eager to help me. I’m thrilled this pkg won’t be lost in space!!! Would never use any other carrier.”
“The Post Office at 1179 Main St in Wakefield is honestly a little hidden gem. It’s only ever really busy a couple of weeks before and after Christmas, which makes most visits quick and easy. One of the regular staff members, a woman who works there often, is extremely friendly and does her job very well—always professional and efficient. I can confidently leave prepaid packages without worrying about needing a receipt or whether they’ll get scanned properly.
I almost hate to leave this review because I don’t want word to get out and have this place overrun with humans, but credit is due where it’s earned. Great service and a stress-free experience every time.”
“I have used the print services at the location by the Liberty Tree Mall about a dozen times. They have the BEST staff - everyone I've worked with is very knowledgeable and friendly. I've worked with a lot of print shops over the years and this one is by far my favorite. They've helped me solve a lot of logistical issues and have a ton of solutions. A+ for staff and services!”
“Definitely the BEST STORE. Everyone is always friendly and helpful, and the service is always fast. Even if the store is busy, there's no need to worry; they take care of everything and resolve everything in minutes. Congratulations to the entire team.”
10AM - 6PM
444 Broadway #1, Saugus
Shipping Centers
“BRIANNA IN THE PRINT DEPARTMENT WAS SUPER AWESOME AND HELPFUL! I was having an issue with my stuff being printed at the reading store because they were short staff, and I needed my item printed immediately, I paid for express and felt like I was hassling Brianna but she was so kind and helpful. I really appreciate her and how kind and efficient she was! Will only use this location from now on.
Paul was also kind helpful when he answered the phone and went I picked up the item. Thanks again!!”
“I just had to commend this store for their packing and shipping of a large painting I needed shipped from MA to OR in July. It was quite expensive to have done, which I expected, but it took only 1 week to arrive and upon unpacking the package, the careful wrapping and packing you provided ensured my painting arrived in pristine condition. Thank you so much for your excellent attention to making sure my package was treated so carefully for its long journey. Kudos!”
“I had a good experience with this Staples tech department. My laptop was showing a strange error message and the young man who helped me knew immediately what it was and how to fix it. Totally satisfied. He made the whole experience easy and was easy to talk to.”
“This review is for the Fingerprint Services. If you need this service this is the place to go! They are fast, efficient, and know what they are doing. I went to 3 other USPS and no one knew how to provide the service or run the machine.”
“I can't say enough about the exceptional service I received from Boxford Post Office and Postmaster Giana Stachulski. I had ordered a package from Australia on November 30th, with the intention of giving it as a present today, December 20th. However, the USPS tracking updates were sluggish, and I was starting to worry it wouldn’t arrive in time. After submitting a request for my package to be expedited, Giana went above and beyond to make sure I received it.
She personally called me to let me know the package had arrived at the Boxford Post Office, and she assured me that she would carefully search through the parcels to find mine. True to her word, Giana hand-delivered the package to me, ensuring it made it to me on time for my special occasion. I was absolutely blown away by her kindness, professionalism, and dedication to customer satisfaction.
This level of care is rare, and it’s clear that Giana is truly committed to her community. Thank you, Boxford Post, for having such a fantastic team! Giana, you made my day—I'm beyond grateful for everything you did!”
“I needed some help with a last-minute print job, and Kim at this location went out of her way to help us and get us what we needed. Great customer service and great person!”
“I highly recommend! John is ALWAYS so thorough and helpful - especially with passport services! He goes above and beyond to make sure everything is correct no matter what! Thank you!”
“Small local Post Office, easy access. Sue,Andy,& Robin always there to make your day a good one!! As Mark and Robin's Comics, we drop off our packages two/three times a week and we know that all our stuff is always handled with care! Thank you”
“This is what a post office is supposed to be. Nice, and helpful employees, clean place, lines move quickly even during holidays. My go to post office in the area. 180 degrees different than the office in downtown Beverly.”
“There's a clerk works here his name is John he is the nicest most efficient postal worker I've dealt with in a very long time. And he's easy on the eyes ? Just a super guy they're lucky to have him. The convenience of this location is much appreciated ?.”
“Great location for retail service. People mistake this for the processing plant all the time--01889, Middlesex Essex is a different place so if you have complaints about your package being stuck, it's not the fault of the North Reading Post Office. Matt the window clerk is always friendly and helpful, I enjoy coming here for my postal products!”
“This store is honestly the best! The customer service is 10/10, and the efficiency is even better! I made the mistake of going to another store, and I deeply regretted it because the customer service did not compare to this store & the amazing employees. They’re truly excellent!”
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“I have visited this post office several times in the last few weeks and have had nothing short of outstanding service. The staff all are extremely timely, courteous, and helpful. There is rarely a line and if there is, there are 2 associates helping up front. The attitude of the staff is positive, kind, but also professional and helpful. All the staff I have interacted with are kind, but Alicia especially has been amazing. I have a somewhat complex and time consuming transaction and she doesn’t skip a beat with it. She embodies what every employee should strive for and I would go out of my way to visit this location as unfortunately I have not had this same experience at all locations, it varies wildly. 5 shining stars to Alicia and this location!”