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10AM - 8PM
4 Milliston Rd, Millis
Mobile Phones
“I was having trouble with unrecognized disk, and I did everything from updating the console to rebuilding the database, to trying to replace the disk drive myself. Nothing. When giving them my console I came back to it being fully repaired and being able to read the disk. I am very satisfied and very excited to be able to play my game.”
“I needed to replace my damaged zagg phone screen protector. The kiosk at the Natick mall made it simple. The transaction was quick and easy. Highly recommend!”
“I go to Metro by T-Mobile on Hollis Street in Framingham I have been put the last four years I have never once had an issue I don't have a contract on my phone I just pay by the month which is great I get a text message saying my bill is due within a week no paperwork I walk right in pay the bill and I'm all set it's an absolutely fantastic service a lot cheaper than Verizon and other competitors”
“Isaiah and Jonathon in less than seven minutes solved a problem that I had worked through 4!!!! separate Verizon customer service reps on the phone with. Unbelievable customer service with these guys. Grateful for them, stepping in and solving the problem instantly. Verizon needs more people like these guys!”
10AM - 7:30PM
51 Pond St, Ashland
Mobile Phones
“I went to the store and I had an issue with my other android smartphone cause the phone had viruses and Andre helped me to remove the virues and help fix the cellphone”
“My phone had some minor screen malfunctions and the first place I called was great. Had a nice conversation at the desk with the man who fixed my phone in less than 10 minutes! Very affordable and welcoming place for all. Will be going back if my phone has any issues in the future. Framingham location is a must!”
“Went today to get wife new IPhone. The staff was very helpful and knowledgeable . Answered all of her questions and helped get the new iPhone started. We highly recommend this location for any of your IPhone needs. Besides being knowledgeable, the two gentlemen that helped her were very personable.”
“She took all the time in the world to set up the old phone so we could delete everything set up. The new phone did a great job with the screen protector, really professional.”
10AM - 6PM
211 North St, Foxborough
Mobile Phones
“Verizon staff is extremely helpful. Christivannah helped my wife, daughter and myself different times for upgrade and account issues. I prefer this store because they are polite and professional.”
“Went there the other day to transfer a phone/number to my already existing account. Jerremy was so patient and kind in the process as there was alot of information I didn't have. He went above and beyond to help us figure out password and account information. I will always go back to this branch for help and sales.”
10AM - 8PM
92 Main St, Medway
Mobile Phones
“The man that I talked with showed me how to improve the memory on my cellphone. My cellphone was only going to 85% & I wasn't able to figure out why it wasn't able to go up to 100%.”
“Sue is absolutely hands down the best person I have ever dealt with. I went to the Dedham location and they were useless when I got a new phone. I literally went back to the Mansfield office so Sue could get my phone working in a normal order. I will never go anywhere else with a MetroPCS store. Mansfield Metro was the best. Do not go to Dedham or anywhere else.”
“Matthew was so helpful! He had great advice for which phone would be best suited to my needs and helped me transfer everything from my old phone. And he was courteous and kind, and even gave me a quick tutorial on the new features. Above and beyond! Great service.”
“I went in to upgrade my phone and Jay helped me out, he was very knowledgeable and courteous...answered all of my questions with the utmost professionalism and was super helpful. I had to go back the next day for a Bluetooth connectivity issue and both Jay and the manager Hamid helped me out with my concern. I would highly recommend doing business at the Tmobile store at Stallbrook plaza in Bellingham.”
“Jessica D the store rep was SO helpful! I have had issues with AT&T for 3 days at 2 different stores and customer services calls and Jessica was the most involved and personable rep that I have experienced. She’s great!”
“The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this store!”
“Nancy and the team at the Natick location are a step above the rest. Talk about customer undivided attention. Did I mention they have a clean Vibe music store. Trustworthy and did an absolute amazing job on helping my family get new phones and added a few lines. They even put on a our screen protector, cases and helped us transfer the data from all 6devices. I can't recommend them enough. They've done multiple upgrades and phone support needs for me at this point and everytime the experience gets better and better!”
“The gentleman that assisted me was able to not only help me with getting a new phone, but also helped me with billing concerns. Fantastic service, straight forward but kind with it. Highly recommend.”
10AM - 7:30PM
37 Hollis St, Framingham
Mobile Phones
“This place and the person working there get 5more then 5 stars, great experience and had a new product in stock... best place I was able to work with ever.... Great job and thanks for being awesome...”
“I recently purchased a new Samsung I 24 cell phone at the Franklin store. Kelsey Kaye was so helpful in helping select a phone best suiting my needs. She answered all my questions, quickly set up the new phone & walked me through how to use the newest features. I highly recommend the Franklin store & ask for Kelsey.”
“Had an issue with T-Mobile billing. Their call center in Philippines was giving me runaround, literally, not just figuratively. After spending over an hour being transferred from one agent to another without any success I went to the store where I was greeted by Ramses Caba who got in touch with billing. After patiently trying to explain the problem to them for almost 30 minutes and not making any headway he escalated the issue to his manager and successfully rectified my billing error. 0 star to T-Mobile Corporate, 5 star to Ramses and the store!!!
It's a clean, attractive store with welcoming atmosphere and friendly staff.”
9AM - 9PM
230 Needham St, Newton
Mobile Phones
“Kevin was amazing. Started the conversation with him over the phone. Then when i can I'm he took great care of all my needs. Products and services are great !.”
“We had an issue with our FirstNet service and upgrading to a new phone. Long story short Eddie was the employee when we came in for what we thought was an easy transaction. Turned out it kept him 1 hour past closing. He was so kind and offering his number to help resolve it the next day. He never once made us feel rushed or appeared annoyed (although he had to be)! While we weren't able to fix our issue that night Eddie went above and beyond to help us! Give him a raise!!!”
10AM - 7PM
68 Hollis St, Framingham
Mobile Phones
“I think this will be help full for the public Consumers to know, there is someone name Angel Rivera, that commented about the service at Boost Mobile Store, but it happen that, i was in the Store wen Rivera came in with another guy to Ask for an account number,... that belong to another personso the lady told him to call customer services,... he stared arguing withher the owner, and he was telling the customers that Boost is not good, he also said that he works for Boost before and said others negative about it, and now he work for Cricket he said....so, what i see is he is taking the customers from Boost mobile and Switch them to Cricket and he also go to boost m Store nearby and get the Account number of the customer, so i want to put that out there for the public to know, because what he is doing is wrong and using private information from Consumer by going to the Store to get that info from other people, I have Boost Service for a few years now and work perfect for me with no problem!”
“My laptop screen separated from the base, and the repair was amazing! The time between I called him, received a quote and dropped off my laptop, it took less than 30 minutes. The repair itself took about a day and, considering the state of my laptop, it was very fast and reliable. I'll definitely go again if I have any other issues.”
“Far Superior Service over OTHER T-mobile stores in this area. First off Greeted quickly. Great Personality .. Knowledgable Staff. I signed up for " Home Internet Service" Which works quite well in my area and saves me a lot of money from the ever-increasing cable internet.”
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“Junaid and his team helped me resolve a issue that many others failed to rectify. Very pleased with the outcome. Only store i will go gokng forward!
- Customer service 10/10
-Listening 10/10”