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10AM - 8PM
4 Milliston Rd, Millis
Mobile Phones
“I was having trouble with unrecognized disk, and I did everything from updating the console to rebuilding the database, to trying to replace the disk drive myself. Nothing. When giving them my console I came back to it being fully repaired and being able to read the disk. I am very satisfied and very excited to be able to play my game.”
“I go to Metro by T-Mobile on Hollis Street in Framingham I have been put the last four years I have never once had an issue I don't have a contract on my phone I just pay by the month which is great I get a text message saying my bill is due within a week no paperwork I walk right in pay the bill and I'm all set it's an absolutely fantastic service a lot cheaper than Verizon and other competitors”
“I needed to replace my damaged zagg phone screen protector. The kiosk at the Natick mall made it simple. The transaction was quick and easy. Highly recommend!”
“Isaiah and Jonathon in less than seven minutes solved a problem that I had worked through 4!!!! separate Verizon customer service reps on the phone with. Unbelievable customer service with these guys. Grateful for them, stepping in and solving the problem instantly. Verizon needs more people like these guys!”
10AM - 8PM
211 North St, Foxborough
Mobile Phones
“Cassandra and Chrissy were the best. They helped us optimize our account, got us set up with new phones, and somehow made the whole process actually fun. What could have been a long, confusing errand turned into a great experience.
They were patient, knowledgeable, and just really easy to work with. We left with better plans, new phones, and big smiles. Highly recommend working with them.”
“BEST VERIZON EVER - Wykeem needs a raise!
I went in to inquire about upgrading my phone and to get a quick breakdown of prices/details. I did not expect it to be easy (upgrading phones in the past has always been a long day event, with issues) Within an hour I had a new phone in had, set up complete, and old phone was traded in. THANK YOU FOR BEING SMART, FAST, EFFICIENT, and TO THE POINT!”
“This place is awesome, I needed to replace my phone last night because I dropped it in in a parking lot the day before and the screen was smashed. Scott and Parish (sp) both helped me out. Parish had helped me get the other phone last year and Ishmael has helped me too. Always top notch service and great people”
“This is a great AT&T store, never crowded and always able to resolve issues. Andy was extraordinarily resourceful and capable. He fix what corporate AT&T had complicated. He went above and beyond. Thanks, Andy.”
“Very helpful!!! The guy...I wanna say his name was Metao, was amazing, super helpful, got my new phone activated in a timely manner and he was friendly ??? couldn't have asked for more from him.”
10AM - 7:30PM
37 Hollis St, Framingham
Mobile Phones
“This place and the person working there get 5more then 5 stars, great experience and had a new product in stock... best place I was able to work with ever.... Great job and thanks for being awesome...”
“My phone had some minor screen malfunctions and the first place I called was great. Had a nice conversation at the desk with the man who fixed my phone in less than 10 minutes! Very affordable and welcoming place for all. Will be going back if my phone has any issues in the future. Framingham location is a must!”
10AM - 7:30PM
51 Pond St, Ashland
Mobile Phones
“ANDRE WAS THE ABSOLUTE BEST! My phone wouldn't start up and I was in Western Mass and I didn't have GPS or any way to access the internet or communicate with anybody (it's amazing how much we rely on our phones these days!) I didn't even have any way to find a Metro PCS in Western Massachusetts. So I traveled home and went to my local MetroPCS in Ashland and Andre was very friendly and professional and got my phone working within minutes! I am now in the land of the living! Thanks Andre you got me on the road again and back in civilization!”
10AM - 8PM
92 Main St, Medway
Mobile Phones
“I had such a great experience! I will exclusively be coming back to this store when I need new phones. Jesus walked me through all my options and answered all my questions. It was fast and efficient and they have such a great team!”
“Had the best experience with Sue. After boost mobile screwed up a simple transaction, I decided to go back to Metro and it was the best decision. Sue was sympathetic and actually cared to help get me what I was looking for. Highly recommend this location too.”
“I was greeted immediately when I walked in and was treated very well. I was assisted by Jason who not only was skilled at his job but was also a very proud employee which was very nice to see. He made the process of switching to First Net a breeze and was easy to talk to.”
“Ricky helped me out when I came in yesterday! He was very knowledgeable and personable- and most importantly got me the help I needed right away!
Thanks!!!”
“Keith is genuinely one of the best sales managers I have ever come across. His knowledge, personality, and performance is something I've never seen before. Especially working in the restaurant industry for 30+ years I can spot great customer service right away.
Thank you Verizon for having great employees to help me out.”
“I purchased 3 phones at Costco, unable to activate, back to Costco, someone said Verizon will not release number. Off to Verizon. No, that wasn't it, called customer service 3x they disconnected all 3
Phones which were still on Verizon, unable to connect new phones so off I went to FRANKLIN AT&T
Within 2 minutes all phones were on, old phones off. Success! Thanks Franklin AT&T”
“Walked in to get a screen protector replaced. Jessica was working with another customer, but quickly attended to both of us and was helpful and knowledgeable. She clearly explained my options and I was able to get in and out quickly. Would definitely recommend.”
“The gentleman that assisted me was able to not only help me with getting a new phone, but also helped me with billing concerns. Fantastic service, straight forward but kind with it. Highly recommend.”
9AM - 9PM
230 Needham St, Newton
Mobile Phones
“The team at the Verizon store in Needham is first knowledgeable, and second, they're fun. I wasn't in there 5 minutes and John, my rep, had ready answers for my technical/hardware issues. We had a few good laughs as others on the team joined in our silly banter. Best of all, I got out of there for less than $100 that day. Like Arnold said a long time ago, I'll be back! ?”
“Many many thanks to Neet. She has so much patience with people who really don’t understand technology. I have to say she was so kind. Understanding and just a wonderful person. Thank you Neet for helping me out with my new phone ??”
“My laptop screen separated from the base, and the repair was amazing! The time between I called him, received a quote and dropped off my laptop, it took less than 30 minutes. The repair itself took about a day and, considering the state of my laptop, it was very fast and reliable. I'll definitely go again if I have any other issues.”
“Awesome staff,
I was told at another location they couldn't sell me a phone because my phone was stuck in a boot loop, this store took the time (like 30 seconds) to hear my story and was able to help me.
They got me my phone and I was out the door.
Good service.
Will come back for future needs.”
“The young man who helped me with my phone issue was very professional, knowledgeable and courteous. He was able to restore lost data for me. It was close to closing but did not rush me out, resolved my problem and even offered to stay past closing to help fix the problem.”
10AM - 8PM
68 Hollis St, Framingham
Mobile Phones
“I think this will be help full for the public Consumers to know, there is someone name Angel Rivera, that commented about the service at Boost Mobile Store, but it happen that, i was in the Store wen Rivera came in with another guy to Ask for an account number,... that belong to another personso the lady told him to call customer services,... he stared arguing withher the owner, and he was telling the customers that Boost is not good, he also said that he works for Boost before and said others negative about it, and now he work for Cricket he said....so, what i see is he is taking the customers from Boost mobile and Switch them to Cricket and he also go to boost m Store nearby and get the Account number of the customer, so i want to put that out there for the public to know, because what he is doing is wrong and using private information from Consumer by going to the Store to get that info from other people, I have Boost Service for a few years now and work perfect for me with no problem!”
“This place was amazing! I had a lot of questions and problems, but the service was extraordinary. They were patient and helpful with my questions especially Fernando and his manager Samantha? I really liked that even after a lot of work they had smiles on their faces.”
“I am writing to express my sincere appreciation for the quality product and incredible service I recently received at this establishment. I brought my broken iPhone screen to be fixed, and had the pleasure of being helped by Julia and Koreem. This was a stressful situation for me, and Julia reassured me it would be fixed. She was right! Koreem put a new iPhone screen on my phone, for a reasonable price, and it's better than the original. Thank you so much! I highly recommend this establishment if you need your broken screen fixed for your phone. Go first thing in the morning. I only had to wait ten minutes.”
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“I have been a Verizon customer for over 20 years and have had my share of frustrations, but yesterday I had the best customer service I have ever had dealing with phones. Our puppy decided to chomp my phone when I was not looking (pup was fine, phone, not so much). She managed to crack the screen leaving most of the screen completely black. I got to the Millis store just before their 10 am opening and was welcomed inside by Junaid (Jay) C. Luckily, I was in line for an upgrade, but Jay made the whole process super easy. He was able to get into the old phone to recover my contacts etc and was able to transfer everything over to the new phone. The entire time he treated me with humor and respect and was never pushy about upselling products etc. He made a very stressful morning much easier, and I am grateful for his knowledge and help! Thank you!”