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Closed
67 Prospect St, Peabody
Banks
“I’m new with Rockland trust it was the best decision I ever made I applied for a home equity loan and Tucker was great to work with and the staff is great there any time you go in they always greet you and smile that is very rare nowadays”
“Nice and clean coffee café. I needed an iced coffee because the hotel I was staying at didn't have any. Staff was pleasant, and I received a 50% discount because I'm a Capitol One member.”
“Love this place I’ve had other banks like Bank of America horrible bank they just want you money but Luso always help me and treat me good never an issue. And as for the bad review before me about depositing cash into the atm they don’t have envelopes out because the atm shoots them out when you’re going to deposit $.. shouldn’t give something a bad review because your to dumb to use your banks atm!!”
Closed
15 Woodside Ave, Winthrop
Banks
“I had an excellent experience getting an auto loan through Webster First. Lawrence was extremely knowledgeable, helpful, and efficient throughout the whole process. He answered the phone when I initially called, patiently answered all of my many questions, and sent a list of paperwork I would need. The next day I had a loan quote and a day later my loan was approved! I also was toting around a newborn and all the employees were so sweet with him!”
8:00 AM - 5:00 PM
57 Seaport Blvd, Boston
Banks
“great workers they deserve a raise, supper helpful and nice the coffee is up to and above par, the place is also very cozy, especially if you have to get work done or get thoughts off your mind. great place!!”
“Had the opportunity to Work with Branch Manager Mr Victor. He was an absolute pleasure to work with. He is a leader in the Branch for sure . The Team at CCU is amazing the operations Dept , led by Anilia at the Branch is also amazing. If you live in lynn Mass or the area you should stop by .”
“I highly recommend North Shore Bank. I went into the bank today frazzled from a security breach from somewhere else. I had a lot of things to accomplish this morning. I was on a mission. I said, “I hope everyone has had their coffee, you are going to need it this morning.” They said they had not, left the building, went and got coffee and got me one too. It’s the little things that encourage me to bank local. It may have just been a cup of coffee but it was more to me. I feel when anything positive happens in this day and age you need to share it.”
“This place is amazing if you need a quiet cafe to work in or to take a coffee break. The staff are very knowledgeable to help grow your account and maximize on benefits all while enjoying a snack.
Vegetarian options: Most breakfast options are daily free plus the coffee
Kid-friendliness: Your kids can enjoy delicious hot chocolate with desserts
Wheelchair accessibility: Ramp access into cafe”
“You will not find a more professional & kind banking team than in Saugus. They are knowledgeable, and always willing to go above and beyond to help with my business' ever-changing and often unpredictable needs. They set (and exceed) an extremely high bar for customer service - I have never had an experience as a banking customer ever come close to the service I receive at the Saugus branch.”
“I've been extremely satisfied with the level of service received from this bank. I am proud and happy that there is a black bank in my community. They cater to the unique services and needs of the demographics that larger banks don't focus on. I find their fees and rates to be very competitive. I love the vision of the leader and their accessibility to the community.”
“This has been my bank for years. Proud member. Excellent customer service great benefits and very helpful when I have questions & in doubt. Big thanks to Wafaa the branch manager for always taking care of my banking needs & the rest of the staff.”
“I've been here for 3 generations now and this place is the easiest to get what I need done. The people are fast and quick to help and never feel pressured.”
“Recently got a mortgage through MPCU. Rates were the lowest I saw anywhere and the staff was so responsive and helpful through the whole process. I'd definitely work with them again.”
“We moved money from another well established bank because they lost DIF. The VP of the Everett bank Lynnfield branch worked with us to set up new accounts that had the highest interest rate. We are very pleased be Everett bank customers.”
“Greatest customer service I’ve ever seen in my life from every single person working there! From the moment you walk in! That is why I’m always willing to drive all the way to this location for any banking needs.”
“Through various companies I have utilized several banks - but this credit union is among the best. In particular, this branch is excellent. The management is informative, eager to help and always professional. The rest of the team is equally as friendly. They make it easy to ask (and receive quality) answers to questions whether it be about products/services or just routine account questions.”
“I love Everett Co-Operative Bank. Everyone is helpful and friendly.My recommendation would be for there to be a coin-counting machine - this would make it a step above the rest. It is the only thing holding my other account back at another bank.”
10AM - 1PM
27 Melrose St, Melrose
Banks
“For quick and easy banking Rockland Trust Melrose is it! I worked with Stefania to open a new business bank account. She was extremely professional and concise when it came to breaking down the details. 10/10 customer service from her and the team!”
Closed
48 Salem St, Boston
Banks
“Had an amazing experience with Amy, who was extremely skilled to handle my issues. She was amazing and made me feel extremely valued. I will highly recommend this branch to anyone in need of reliable and trustworthy banking services. Employees can easily make or break company’s reputation and Amy is one of those whose service was absolutely exemplary.”
11AM - 2PM
24 Winter Pl, Boston
Banks
“This was a surprisingly good experience compared to other branches. Brian and Rochelle were very patient and friendly. They listened to what I needed and took care of everything in a timely manner. The app is generally pretty good, but every now and then you need to do some deposits in person.”
“They're wonderful, everything about them is great, but they need to update their website, app, and associated technology. I love their manager Lila in particular she is wonderful!! :-)”
“We just stopped by this branch to modify some information from our account and we meet with Jelena Mitic Elliott who is so helpful. She is so nice and help us through the entire process. We gave her a 5 starsWe will come back this branch again for future need”
“I had an exceptional experience with Jalyn, who went above and beyond to assist me with various transactions. Her kindness and patience made my visit smooth and stress-free. Her excellent customer service skills truly stood out, and I left the bank feeling grateful for her assistance.”
“The branch manager, Hariklia, is absolutely fantastic! I have had the pleasure of her assistance at the Vinnin Square branch in Swampscott and recently here at the Marblehead branch. Nothing short of exemplary customer service, friendliness, genuine care for the customer, professionalism, and politeness.She made us feel like we were important, she took her time to explain things, she went above and beyond in helping us, and she was friendly and smiled the entire time.This is customer service and this is how it is done right. SalemFive should make her the Gold Standard as far as how things should be done.”
“I needed some financial advise and the branch manager, Nick Moore took valuable time out of his day to answer my questions and was beyond kind helping me through everything. Strongly recommend Rockland and if you have questions ask for Nick Moore. Super helpful, many thanks to Nick.”
11AM - 2PM
36 Maverick Square, East Boston
Banks
“Never want to call the Maverick Square TD Bank! Why??? Love this branch and want to visit in person and interact with the staff who are friendly, professional, positive and welcoming…AND this location is ergonomically designed and NOT intimidating! LOVE banking here!!!!”
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“Matt was so easy to work with! Very knowledgeable, creative, always made himself available to answer any questions that came up. I highly recommend him and his team!”