“On 7/15/24 I brought my iPad into the Verizon Store on Technology Dr. in Hudson MA. Three days prior my iPad had lost its cellular connection. I had the good fortune of having Michael assist me. He spent quite a bit of time trying to resolve the problem on his own, with assistance from another employee and with tech support over the phone. Additionally he was able to help other customers while working on my issue. We were getting to the point that I was going to have to go to the Apple Store and determine if it was a hardware vs a network issue. One last attempt and success was achieved! He could have thrown up his hands at any point but didn’t. Verizon is lucky to have Michael (sorry I don’t remember his last name) as an employee. When it’s time to upgrade I will definitely return to this Verizon store. Thank you Michael and thank you Verizon,”
9:30AM - 7:30PM
129 Highland St, Worcester
Mobile Phones
“Fantastic service! My friend recently got a new phone because his old phone was not turning on. So we were having trouble getting into his Google account on the new one. So we took his old one here and a friendly employee immediately got to work helping us and taking apart the old phone. Replaced the power button to no avail but came to the conclusion it was the motherboard and would need further repairs if we so inclined. She didn't want to charge us but I gave her a tip anyway! You are in good hands if you go here!”
“I brought my computer in to be worked on by Abdul. He diagnosed the issue quickly and promised I would have it back before I had an exam that I needed my computer for. He fixed the issue he initially diagnosed but unfortunately there were a few things wrong with my computer and he needed to work on it more. Luckily I had a second laptop available to me that I could borrow for school. If I didn't though Abdul was going to lend me one at no cost and even after I kept telling him I had an extra he continued to remind me that he had plenty of loaners available to give me. It took a little bit longer for Abdul to fix the multiple issues with my computer because he was waiting for parts. He kept me update through the whole process. It was ready after about a week and I went to pick it up and for no charge Abdul got me an exact copy of my laptop. He explained that the issues with my old laptop were too involved to be worth fixing and would take more time so he completely switched out my laptops seamlessly. I was able to login into the new laptop and all my programs and files were there. And he did this for no cost after he said the computer was fixed with the initial issue. This man was helpful, kind, skilled and knowledgeable. He saved me a lot of trouble and he held himself to a high standard as a businessman. I plan to bring any future computer or phone issues I have to him and I know I will be treated respect and as a neighbor.”
“SmartFix is excellent and professional! Our son's tablet is almost 3 years old. The screen cracked. We were concerned it could not be fixed. SmartFix fixed it in two days, for a much less expensive price than a new tablet. We hope the need will not arise again, but if it does, we're happy to know a reasonable, reliable place for repair.”
“Jayden was absolutely amazing! He was helpful, friendly, and made everything so easy from start to finish. Excellent customer service I really appreciate all his help and highly recommend him and will be back!”
“My husband and l went to Verizon to set up an account as we wanted to switch carriers. Josh attended to us. He is so knowledgeable and quick. He really worked with us to get us what we wanted and apply all the discounts he could find.
He explained all the ways we could save money. We did save and at the same time, getting more for our dollar.”
“Amazing customer service 😊 !!!! I will recommend everyone to go to the place. 5 ⭐ ⭐ ⭐ ⭐ ⭐”
“Dreaded going for a new phone but Eddie and Juliet were wonderful to deal with. Left there one happy customer with a new phone and Apple Watch with everything converted and no stress. Thank you to both of them and highly recommend if you’re looking for a new device!”
“Anthony is great. I have been to the store a few times. Both Anthony and Anthony #2 and Andrew are very knowledgeable. They are super helpful. They can troubleshoot and fix anything”
9AM - 9PM
46 Auburn St, Auburn
Mobile Phones
“Anthony was AMAZING. I am technologically unversed and he went thru everything to help. He was professional, helpful and VERY personal. High marks to him!! Thank you!”
“I had such a great experience with this place. Sai and Addy were so professional and explained everything so thoroughly. I would recommend this place to everyone.”
10AM - 8PM
421 Grove St, Worcester
Mobile Phones
“Rodrigo went above and beyond to help my girlfriend. Her phone, brand new, mysteriously broke over night and she had to jump through some crazy hoops just to get it sent back. Apple gave her a loaner phone, but she needed her number for work codes and when she called, AT&T call center had her on hold for an hour and half and refused to help her. When we went to the grove st location, hoping it would make a difference, Rodrigo stepped up and made everything come together, set her phone up, and got rid of the stress. He did this while juggling other folks needing help, and frankly it was quite impressive how attentive he managed to be while tasked with manning the store alone. 5 star service - thank you Rodrigo.”
“I came here multiple times and it’s honestly the best phone repair in Worcester ! I 100% recommend, and I did not have to wait long, amazing service && awesome employees !!”
“My experience with agent VJ ATT was incredible. I really appreciated his patient and professional service. I honestly recommend going to the store; for me, it's the best store in the world. This was the boy with the iPhone 17.”
“Came into the shop was treated with kindness by Angel very knowledgeable. Great customer service I’d give them a 10 you have to try it out. This is my first time and I’m sure I’ll be back.”
“As with all other stores of target , this one was also very well organized and clean . Always love to check this store for any offers and discounted prices . They had so many good deals for dress/ shoes etc . There is a Starbucks inside . shopping and coffee helps overall ... not Many store associates Around to help. Billing is a little slow , because all the counters were closed and they only had auto-checkout machines.. prices are a little high as compared to other stores , but they do price match if u show them competitive prices . Lots and lots of parking outside ... Overall a good experience”
“Everyone in there went above and beyond. Mark, Jamaale, and Casey were all so kind and helpful and not even only to me. The issue Eye was having caused me to be in the store for many hours and Any other customer that came in while Eye was in there they were also so kind and attentive to. That day also happened to be the day the higher ups were in the store (including Mark) and it was still so great even with what Eye’m sure was added pressure.”
“I’ve gone in a couple times now for a phone issue. I’m always greeted by a tall’ish (maybe 6’2/6’3) man who kinda looks like a baby wearing glasses. I’d look for him if you need help. He never tries to sell you anything - just super helpful.”
9:30AM - 7:30PM
333 Grafton St, Worcester
Mobile Phones
“Alexis BIG DOG...This is the guy right here...remembered me from months before AND my issue AND took care of my mama who doesn't have a clue w phones. Good guy nice guy....the girl I forgot her name but she was super nice too”
“Very helpful people, although I didn't buy anything from them. Mohammed, who was working on Wednesday helped me with a verizon issue that verizon store themselves refused to help me with.I highly recommend this store.”
9:30AM - 8:30PM
270 Pleasant St L, Worcester
Mobile Phones
“One of the best Multiservices store in worcester, from fixing computers, replacing your phone's screen, paying your bills and even activating new lines of service with a lot of different prepaid companies.”
“They are soo good at what they do. Very honest and very friendly. I recommend everyone to go there for services. Thank you soo much for your services ❤️ ?.”
“Due to a miscommunication on FedEx and the online shopping app wish this business received an unfair review that had nothing to do with their service. The employees here are very pleasant. When their is a miscommunication if you ask them about it, they are usually very knowledgeable and can explain the circumstances to you. Very friendly. Good service. Well recommended.”
“Justin did an outstanding job replacing my phone and those of others in my family. He was very attentive to my particular requests and took the stress out of the situation of replacing my broken phone. He was thorough in all aspects. An amazing representative of Cellular Sales.”
“Shout out to Cricket Wireless for going above and beyond to assist me with a technical issue. They were truly dedicated to finding a solution that worked for me.”
“Talk about a great experience. Went to Metro t mobile at Kelly Square and Alex helped us and was fantastic. He was very knowledgeable professional and deserves a raise!”
“I had a great experience with Logan at AT&T. He helped me get my new phone and made the whole process smooth and stress-free. He took care of everything from start to finish, set everything up correctly, and made sure I was comfortable with my new device before I left. Logan was patient, professional, and clearly knew what he was doing. I really appreciate how easy he made the upgrade process — he’s excellent at his job!”
“I had a great experience with Carlos at the Millbury AT&T store. After dealing with two frustrating visits at other locations, Carlos really came through for me. He went above and beyond to fix everything and made sure I left happy. His friendly attitude and determination to help was amazing. If you need assistance, Carlos is the one to go to. Highly recommend!”
10AM - 8:30PM
601 Donald Lynch Blvd K-10, Berlin
Mobile Phones
“I kept getting this "GPS not found" error on my iPhone 6. I couldn't use Waze or Maps and it was driving me nuts.r I bought a couple of cheap parts on amazon (GPS signal antenna and WiFi antenna) & Gokhan was able to fix my phone in like 30-40 mins. Works perfect now! Reasonable price too. Thanks so much Gokhan!”
“Watched Cory handle an extremely difficult ongoing issue for the couple ahead of me… what had been going on since last September ,was resolved in 20 minutes! Now THAT is excellent customer service!!!!”