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“Staples never ceases to amaze me. From tuning up my lap top and helping to create my new business cards. I’m so happy that I found this store and so close to Stoneham too!!”
8:30AM - 6:30PM
101 Middlesex Tpke, Burlington
Shipping Centers
“Whatever they're paying Lee needs to be doubled. He was a one-man army in there today and helped me so much that I've left with the positive impression of UPS that I never had before. Thank you Lee. I wish you the best.”
“I have been to several UPS stores from East Boston to Woburn and this one is the BEST! The customer service is great- I wish I got the guys name bc he could multitask AND stay friendly - all while working quickly! I don't live in the area but If I did- this would be my go-to location. They have plenty of parking and even have 3- 15 min parking spots right in front. Convenient if my hands are full!”
8:30AM - 6:30PM
1337 Massachusetts Ave, Arlington
Shipping Centers
“I went in a week ago and it was beyond busy. I overheard salty language, noticed a mountain of boxes waiting for UPS to pick up, a growing line and not enough help. There was one woman standing behind the register, not doing anything. Perhaps she was a trainee? The one woman that was working was doing a fantastic job, quickly juggling multiple transactions, working the computer, the phone, etc. - which was extra amazing considering she had one arm in a sling.
Thought somebody should know.”
1:30 - 6PM 10AM - 1PM
1215 Main St STE 115, Tewksbury
Shipping Centers
“I use Neighborhood Parcel both personally and professionally. They make shipping easy and their employees are always very pleasant and knowledgeable. Top not customer service!”
8:30AM - 6:30PM
9 Bartlet St, Andover
Shipping Centers
“Andover up at 9 Bartlet st. These guys are great. Every time I go in no matter how complex my shipment is they get the job done. Always cheerful and respectful. Great service.”
“I love coming here Sejal and everyone knows exactly what to do for me! I am clueless with my phone and shipping stuff and my memory is poor. I end up with a bunch of receipts and they help me with everything, I just keep coming back. Very happy customer.”
“I had an amazing experience today at this staples. Marie in the printing department was so helpful, patient, informative and kind. I was able to get my banner printed out for my daughter’s 2nd birthday party, all thanks to her! Highly recommend this location!”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
“I have been sending packages at this DHL location for over a year now. Today I went in to send another package and Alti was very informative regarding how the weight of the items are calculated, which I had a different understanding.
I now know better and all thanks to Alti for the amazing customer service.”
“I was confused about my returns, and ended up causing quite a hassle with my mistakes, but the employees were SUPER helpful and very gracious about it! Definitely five stars!”
“Extremely efficient and quick service at this UPS location. I was worried my package was messed up going in because I ran out of packing tape and the box was weird due to it but the guy at the store said “no problem I will get it ready” and did it so quick!!”
8:30AM - 6:30PM
15 Lincoln St, Wakefield
Shipping Centers
“Very efficient service! I came in to drop off an amazon package I was returning, and I didn't realize how quick it was! I had a code on my phone and just came in with the package, they scanned the code on my phone, gave me a receipt, and even a coupon for discounted services! I had multiple errands to run that day, so thank you to Mary for making my experience positive and quick!”
“I received excellent help, guidance and patience from the tech agent at the store who guided me thru my purchase, with which I am extremely satisfied. Mr. Raad is an excellent asset to Staples”
“Top-Notch client service (understanding the client, finding solutions, going above and beyond) and quality of the products/printing service. I do highly recommend it to my friends and, most importantly, to my business owner colleagues.”
“I brought a document to Copacabana for International shipment via FedEx. The agent was very pleasant and went out of his way to be helpful. He made sure to format the address correctly for the FedEx interface, and going so far as to search on Google to clarify an ambiguity.”
8AM - 6:30PM
668 Main St, Wilmington
Shipping Centers
“A very loud and grateful shout-out to Alyssa, the Manager of the Wilmington UPS Store (668 Main St.), who did an outstanding job with printing, binding and shipping our forty-two 113 page books for our special guitar event this month! Her knowledge, professionalism, enthusiasm and patience all contributed to a great client experience for us! Do not hesitate to have the Wilmington UPS Store take care of any of your printing needs! They do so much more than shipping! Thank you again, Alyssa! The books are beautiful!”
Open 24 hours
28 Plank St, Billerica
Shipping Centers
“Well ,that place got bigger and better I used to go there few years ago it is good but dropped your trailer came back later or after 10 hrs , check out the Greek restaurant .”
“I like this place, including the hours they have. I ship and pick up boxes all the time for the past 6 years and never had a problem. If you are going to send something make sure you check your address and make sure its correct. If you give the company the wrong info, don't be shocked that the package was sent somewhere else. Make sure you read up on their policy when picking up a package. Go ahead and ask questions so you are all clear when picking up. Customers should be accountable when they make a mistake. it's common sense.”
“Highly recommend, fantastic experience at Staples! Staples offers, outstanding service and a great selection, especially for back to school shopping. I found everything I needed, from supplies to tech, all in one place. The print shop team was especially impressive, they were friendly, professional, and meticulous. They made the process easy and delivered excellent results. I highly recommend for both every day needs and special projects.”
“Got my wedding invites printed here with rsvp and detail cards. They came out so beautiful and on time that I printed everything else for my wedding: guest book sign, bar menu, programs, and thank you notes. That were amazing to work with!”
8:30AM - 6:30PM
405 Waltham St, Lexington
Shipping Centers
“This is a first rate UPS store - all of the assistants are prompt, knowledgeable, courteous, and extremely capable. It's always reassuring to be dealing with smart, quick, and competent people - the management should be congratulated along with all the employees.”
“Products are fairly priced, specials are truly specials, staff are hospitable and helpful, stores are comfortably laid out with ample room to bend, reach and select the item you need. Staff are always hospitable and ready to help.”
“the convenience of this place is unbeatable. I literally go in there with bags of stuff and the owner takes it, packs it up, and ships the best way...and I always receive tracking info via email...its so much more pleasant than the post office!! i have been going here for years and will continue!!”
“I went in today and had a wonderful experience at tech support. Darrel, the technician was absolutely amazing. He was very knowledgable, kind and very helpful. He is an asset to the store.Many thanks Darrell.”
8:30AM - 6:30PM
1268 Broadway, Saugus
Shipping Centers
“Definitely the BEST STORE. Everyone is always friendly and helpful, and the service is always fast. Even if the store is busy, there's no need to worry; they take care of everything and resolve everything in minutes. Congratulations to the entire team.”
“Tu Do has been amazing!!!! I have had heavy returns from Amazon (four AC units). They were very difficult to carry and pack and Tu Do and his team really made the difference. I will highly recommend this UPS branch purely because of Tu Do! He is professional, kind, knowledgeable, courteous, and just amazing. I was struggling with the products and he even met me outside with a cart to help. Come to this branch!!!!”
“I just had to commend this store for their packing and shipping of a large painting I needed shipped from MA to OR in July. It was quite expensive to have done, which I expected, but it took only 1 week to arrive and upon unpacking the package, the careful wrapping and packing you provided ensured my painting arrived in pristine condition. Thank you so much for your excellent attention to making sure my package was treated so carefully for its long journey. Kudos!”
“BRIANNA IN THE PRINT DEPARTMENT WAS SUPER AWESOME AND HELPFUL! I was having an issue with my stuff being printed at the reading store because they were short staff, and I needed my item printed immediately, I paid for express and felt like I was hassling Brianna but she was so kind and helpful. I really appreciate her and how kind and efficient she was! Will only use this location from now on.
Paul was also kind helpful when he answered the phone and went I picked up the item. Thanks again!!”
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“Amanda was super helpful, explaining the difference between priority and ground shipping. She also shared tips on getting free priority shipping supplies in-store and online. Great customer service and a delightful experience!”