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“As returning customers, we continue to receive excellent service. Danny is always courteous, knowledgeable, and incredibly helpful. It’s great to work with someone who truly cares about their customers. Highly recommend!”
“Dylan was amazing. I came in because I was having issues with my S23 Galaxy battery and since I was due for an upgrade, we went for it. He helped transfer all data from the old phone to the new S26 Galaxy. He made sure I got all the discounts and promotions available, including the 'free' tablet. He was great to work with: patient, friendly, knowledgeable, and very good-natured. I'll go back to him in a heartbeat if I ever have any issues in the future. Well done, Dylan, and thank you for all your efforts!”
“I had an amazing experience with tech cell. I brought my son’s ps5 that was over heating. He fixed it the same day. The customer service and communication was on point. Would recommend to all my friends and family.”
“Bryan at the Concord store is super helpful and knowledgeable. Definitely recommend this location. We got the Fios internet in a very quick and easy way thanks to Bryan.”
“If you need to get a phone, ask questions, talk about options - hit this Verizon store. Jason and Aaron were great to work with and made sure we left happy without upping our bill. I had been to the corporate store down the street a few times and they were less than helpful - almost made the switch - but these two got us to stay with Verizon.”
“Great service. Even though there were some issues with the Internet, he handled it all very well and I came home with my phone and it works great. Thank you so much, Paul.”
“I was wronged in my local Metro in Harlem. I was anxious about the outcome. Dennis made it right and very politely. I wish all Metro employees were like him. Please give him a raise.”
“I came in with an interesting issue where my iPhone would not receive group texts. The two associates were so helpful and nice and did a reset that corrected the issue!
Awesome!
Thank you!”
“My phone had some minor screen malfunctions and the first place I called was great. Had a nice conversation at the desk with the man who fixed my phone in less than 10 minutes! Very affordable and welcoming place for all. Will be going back if my phone has any issues in the future. Framingham location is a must!”
“Eleonor was the best. Super well trained. She fixed all the mistakes ATT COSTCO did in my account. I'm very satisfied. I do really recommend her. She does speak spanish and portuguese in case if you need. PS: she's very honest something that we do see very often in the nowdays”
9:30AM - 7:30PM
26 Union Ave, Framingham
Mobile Phones
“Amanda & Alex wer absolutely great! I had my child with me and he was fussy they were very understanding and we're able to be patient with my while caring for my 1 year old. (Also gave him a few things balls, balloons as a distraction) it was just a great experience all around! Much appreciated!”
10AM - 7:30PM
51 Pond Street, Ashland
Mobile Phones
“ANDRE WAS THE ABSOLUTE BEST! My phone wouldn't start up and I was in Western Mass and I didn't have GPS or any way to access the internet or communicate with anybody (it's amazing how much we rely on our phones these days!) I didn't even have any way to find a Metro PCS in Western Massachusetts. So I traveled home and went to my local MetroPCS in Ashland and Andre was very friendly and professional and got my phone working within minutes! I am now in the land of the living! Thanks Andre you got me on the road again and back in civilization!”
“This place and the person working there get 5more then 5 stars, great experience and had a new product in stock... best place I was able to work with ever.... Great job and thanks for being awesome...”
“Isaiah Destine is one terrific member of the att team at Natick Mall. He's patient, pleasant and extremely knowledgeable and I would recommend him to anyone for att information. And he's fun and interesting too! Thank you Isaiah!”
“The service at this store is spectacular! The sales assistant, Kamylle, is perfect; she's always willing to help with anything, especially when contacting the phone company! The prices are fair, and the service is the best I've ever seen in any other store! Congratulations to the staff and congratulations to Proprietary for having such capable and polite employees!”
9:30AM - 7:30PM
199 Main St, Marlborough
Mobile Phones
“(Translated by Google) I highly recommend it. They have all kinds of services for cell phones, computers, television packages and have great payment methods.(Original)Super recomendo. Eles tem todos os tipos de serviço para celular, computador, pacotes de televisão e tem otimas formas de pagamento.”
“Walked in to get a screen protector replaced. Jessica was working with another customer, but quickly attended to both of us and was helpful and knowledgeable. She clearly explained my options and I was able to get in and out quickly. Would definitely recommend.”
“The gentleman that assisted me was able to not only help me with getting a new phone, but also helped me with billing concerns. Fantastic service, straight forward but kind with it. Highly recommend.”
“Super friendly man runs this repair business! Fixed the battery on an old 2020 MacBook Pro; a relative needed it fixed and got it done in a few days. Had to order a new battery, and it was only around $250 compared to other places' estimates of around $1000! Thanks, Jay!”
“I just switched from T-Mobile to the BOOST Mobile Store in Marlborough. Luis was very helpful in doing my transfer. I was having difficulty as T-Mobile stopped sending me my bill & wanted me to pay over the phone. When I joined initially they told me they accepted personal checks but recently said they were stopping & refused to send me my tangible bill. I told them my identity had been stolen that way before & I wouldn’t do it & they said they “understood” but insisted I had to pay by phone anyway! Well, no I don’t!
Now I can go into the BOOST store each month & pay less than half of what T-Mobile charged me at my convenience. Thank you Luis!”
“they helped with my situation and replaced my phone that was covered under warranty and they completely worked over the transfer of all the information from the old phone to the new one”
10AM - 8PM
68 Hollis St, Framingham
Mobile Phones
“I was having a really hard time canceling my T-Mobile account over the phone because I was moving, and when I came to the store and spoke with Samantha, she was extremely helpful and was able to process the return for my router. She was extremely knowledgeable and was able to get everything done quick and efficiently.”
“I was helped by a woman named Samantha. In all my years using tmobile she was the best help hands down. Her personality, expertise, and knowledge were amazing and I would recommend anyone with tmobile needs to go to this location and ask for Samantha 🙌”
“I am writing to express my sincere appreciation for the quality product and incredible service I recently received at this establishment. I brought my broken iPhone screen to be fixed, and had the pleasure of being helped by Julia and Koreem. This was a stressful situation for me, and Julia reassured me it would be fixed. She was right! Koreem put a new iPhone screen on my phone, for a reasonable price, and it's better than the original. Thank you so much! I highly recommend this establishment if you need your broken screen fixed for your phone. Go first thing in the morning. I only had to wait ten minutes.”
9:30AM - 7:30PM
15 Hollis St, Framingham
Mobile Phones
“Cricket is the Best Phone Carrier I've ever had! The Customer Service is Awesome and their pricing is Fair and Low. Thx Cricket! I referred 2 Friends and they Love Cricket!”
“Peter helped me today with the purchase of a new iphone and all the transfer steps. He was knowledgeable , professional, patient and kind. I have been a Verizon customer for a long time. He is one of the best sales people I have worked with! Such a great experience. Thank you!”
“This is an update on a previous review where I was not satisfied with the customer service at this location. Yesterday, I visited this store and Dave and Cici from customer care were wonderful. The issues from my previous visit were addressed and it was really nice to see a quick improvement. Thank you!!!”
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“I had an extraordinary service with Walid, the Verizon Sudbury store employee. I upgraded my old phone to a new one, he was courteous, knowledgeable, patient, attentive, and had crisp communication. The experience went faster than anticipated and his advice ensured i was matched to the phone with the right specs. Verizon you have restored my faith in customer service thanks to Walid!”