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“I’ve been coming to Parkway since we moved to West Roxbury in 2021 and I will never go anywhere else! Lou has always been incredible, going above and beyond, and now Nick and Armando have carried on that legacy. They are honest, helpful, and kind. They complete repairs and maintenance so quickly, and I’ve even recently had to have my car diagnosed and serviced on a deadline, not knowing what was wrong, and they turned it around in the same day. Thank you to the Parkway crew for consistent excellence.”
“Nick and his crew were great to deal with, open and transparent, and offered very competitive pricing. I called in late in the day on Thursday, dropped off my car Thursday night, and the work was completed by midday Friday. Great experience all around and I will definitely use them again in the future.”
“I offer a massive thanks to Stan, his wonderful team including Sonia, and Matt, for exceeding my already-high expectations when they helped me to get me into the car of my dreams a couple of months ago. This was my first time buying a car remotely, but any nervousness I had about the process, was met by and easy to reach attitude from the company's owner Stan. The car was extremely well detailed but he and his associate Matt were diligent about providing a few more details for me. When my wife and I flew in, we were taken in warmly by Sonia and Matt, who stayed quite late to see us but wanted no special credit for it. Matt touched up every little detail of the car for us as if it was his own. You can tell he's a big enthusiast who loves what he does.
Your money will be well-spent here, and you will be treated professionally and with kindness. Thanks again, Newton Auto! I'll see you when we're due for the next one!”
“I needed new tires for my personal vehicle and scheduled to have my Wife bring the car by. There was a mix up on my end about how long the tire replacement and rotation would take. My Wife was a little distraught because she had our 9 month old Son with her. Castle Tire quickly mobilized a couple of their employees to handle our job and had my Wife and Son back on the road in an hour. I've been going to Castle Tire for years now and have always been very satisfied with the quality of their work, the timely manner they complete this work in, as well as their pricing. I fully recommend the team at Castle Tire!”
“This is my second time shopping here. Bought a used Audi in 2019 and a new VW Tiguan in 2026. Each time I have shopped here, they have been great. Will come back.”
“Brought my 2018 X3 to get coded for full screen apple CarPlay. They were very thorough in explaining the process and answering all my questions. Their courtesy check found a few things that needed attention and they took care of those while the car was there, saving me a future visit. Knowledgable and customer focused. Great place to take your BMW.”
“The service was over the top with respect to the knowledge of Mr.Schneider show that I had an issue with my power door lock.
I must say the service is what keeps me coming back to Mercedes of Boston.
Ps. Looking for a used SUV that sits a little high then some. Mark Sutherland.”
“Did great work on my Lexus NX. Was due for new spark plugs, oil change and tire rotation and they had it all done within hours. Much cheaper compared to what a dealership would’ve charged. Will be bringing my car here from now on.”
“I was traveling for the holidays when my car maintenance alert came on, Joe and team took care of me right away the day before Thanksgiving and I am extremely grateful!”
“Mytireguys got me out of a pinch (pun intended) after I discovered a pothole had damaged my tire and left a bulging sidewall. When I called in, Jake worked with me to set up an appointment quickly even though the specific tire I needed was not in stock and had to be ordered. Julio arrived and was professional, fast and took great care of my Audi S5. He checked and inflated the rest of my tires and made sure everything was ready to go. I'll definitely be using them again, and bonus points for being my neighbors as a local business here in Needham :)”
“Highly recommend this repair shop! Able and Paul were very easy to deal with and they took care of my son's car repair while he is in Boston attending college. They communicated every step of the way and got the work done in the exact time they said to allow for. Super nice people and the car looks great!”
“I highly recommend this company. Corey the owner was very friendly and extremely knowledgeable. I really trusted his input. He did a great job on my breaks and calipers. He came right to me, I was able to get the service done while I was at work, which was so convenient. His prices were very reasonable. He was quick and professional. Highly highly recommend!”
“We’ve been taking our cars to Alewife Automotive for almost 10 years, and I’m consistently impressed with their service and kindness. We’ve had everything done from inspections to tires to repairs. They are transparent and fair, and they never tack on surprise charges. A perfect example of this was I had taken a new car to get inspected with plates to a shop closer to our home, and not only were they kind of rude to me, but they wanted to charge me $20 to put plates on. I called George at Alewife and he said to come on over, they’ll take care of it all no charge. And this is something I’m used to with them—no charges to change out a bulb, top off fluids, etc. As a woman I’ve found that the stereotype is usually true with many shops, trying to get me to buy something I don’t need or up-charge me for something I wasn’t prepared for. It’s worth the slightly longer drive to get here for their service, I don’t know why I ever try to go anywhere else!”
“I've been going to them for years, even after I moved from JP, I still drive about a half hour to get my car serviced at Morrison's. They do great work, are super friendly and my cars have all run well and for many years with their care.”
“It should come as no surprise that once again Nick and his team provide exceptional service at a reasonable price. When it comes to non-warranty related issues related to any of my vehicles, Audy Auto Center is the only place I call.”
“Brian was very helpful and worked with me to get my car better aligned than it has been since I got it (I'm the second owner) iv had a bit of trouble at another location and Brian made it right! I am beyond satisfied with the results and it was a pleasure to drive the car back home. He even found me new wheels in case I need a new ones and I might need one because they are pretty old and corroded. I couldn't ask for better customer service! The Newton location on Needham Street is where I will be going for ALL of my alignment and tire needs from now until the foreseeable future. Thank you Brian it was a pleasure and thanks To the technicians in the back! Hats off too you guys you made my day! I will definitely be recommending this location to my family and friends!
-chris”
“I want to give high praise to Jamal Bridges, Tech specialist for Lexus. I called him from the road on the way to Washington DC for the holiday week as the navigation system was not functioning on my brand new car. He patiently and expertly instructed me how to reset system to get Google map functioning . I needed to call again for Tech Support as I couldn’t lock the car as I had packages on back seat that sent alerts. Once packages removed the doors still not locking. Jamal calmly reviewed numerous steps to try to get car locked.Manual locking worked. I met Jamal today at Lexus of Watertown to reboot the Connect Drive as malfunctioning, tested all keys to lock and remote start. He didn’t leave until all my questions and concerns were addressed.
Jamal Bridges is an outstanding technician, a very kind caring employee who should be recognized. I’m very grateful that he answered my call.”
“Juan was very helpful. He gave me a fair quote and simply explained to me the pros and cons of going through insurance to make the repairs (the impact of SDIP points) vs. paying it all out of pocket.”
“Wonderful experience at Yes Auto Group in Newton! Working with Jonas made the whole experience of buying a used car very enjoyable. The whole process - from Jonas’s low pressure sales, to the finance people, and even the guys who work in the shop - was professional, above board, and trustworthy. I was dreading the process of looking for a used car, but Jonas and Yes Auto Group made it truly a pleasure. We will definitely be back!!”
“Great service. They fit me in late afternoon (5pm) for a same-day emergency tire replacement. They had the tire I needed in stock and the job was done quickly and professionally. The service rep Bassil was friendly and engaging, and gave me a 10% discount too. Thanks!!”
“I had already done a great deal of research on the type of car and the price when I discovered a great match at Waltham Auto Gallery. I met Chris when I arrived to look at the car. Despite knowing I was very interested in the Kia Sorento on their lot, he was very friend and laid-back throughout the process, never applying any of the cliche high-pressure tactics one expects to encounter when buying a car.
We were able to reach an agreement quickly but I still needed to make up my mind on several minor part of our deal. Chris was very patient and cooperative as I made my decisions regarding those details and we drew up the final paperwork. From there they were able to take care of all the RMV paperwork and have me in my car within several days.
I’m very happy with my purchase and would recommend Waltham Auto Gallery to anyone looking for a quality car at a reasonable price.”
“Angel helped me out today and provided me with the all information that I needed for my tire. Gave me potential options and made sure I understood them. Great service and great attitude :)”
“Great experience. Brought a car in to get the brakes checked. It turned out they were fine and I was not charged, even after I offered to pay for their time inspecting. I’ll definitely bring the car back when new brakes are needed.”
“Everybody has an opinion about getting your vehicle serviced at a dealership (cue stealership memes), but I've found Watertown to be the most reliable and trustworthy of the places I've tried. This is true enough that I make the hike from Wakefield to come here even though there are several other places closer. They are good about doing the requested service without coming back and trying to pad the bill with a thousand other 'recommended' things. I'm hoping my Tacoma lasts a long time - so I feel better having folks work on it that really know this vehicle. To that point, this dealership went above and beyond getting me qualified for, and completing the work on, the frame recall for my previous Tacoma.”
“Mr. Wall is the sales representative who helped me. He is a cool guy with knowledge and passion about the cars. He is also very helpful and responsive during the entire process. Great experience of purchasing my first car!”
“Mark and his staff are very professional and honest. They did a fantastic job fixing the scratches on my Toyota! The most reasonable quote among all the
(>5) body shops.”
“I had a great experience with this Audi car service! From the start, Alen was incredibly helpful and professional. He provided me with a new, clean rental car while my vehicle was being serviced, which made the whole process so much more convenient. The issue with my car was resolved quickly and efficiently, and everything was handled smoothly. I really appreciated the excellent customer service and attention to detail. Highly recommend!”
“This is my first time using Waltham Auto Service Center and it was a good experience. I needed a new radiator and wanted that done ASAP. Booking an appointment was easy and Douglas was very professional and friendly.”
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“They literally have a full service gas station. And you don't see many of those anymore.And several mechanics on duty.And a very nice selection of pre-owned cars and trucks I would recommend this place to anyone needing gasoline a car or truck fixed or even to purchase a vehicle a good solid group of gentlemen”