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“They are the BEST place to sell/trade in unlocked electronics! They explained the value well, and compromised as well if you would like a product instead of cash. But you are not forced any way or another. Very experienced and pleasant experience, I recommend.Also, if you get a screen protector, you have UNLIMITED warranty, just $10 for replacement. Very wonderful quality, better than Amazon.”
“The side power button on my Samsung unexpectedly stopped working for a couple weeks. I wasn't sure what the issue was so I brought it to CPR. They were able to diagnose and fix the issue within an hour for $60. Great service, price, and turnaround time!”
“We went to the Norwood store today to do several things on our phone plan and had a great experience. Orlando was very helpful and friendly, and was able to handle everything we needed quickly and easily.”
“We Took iPad 8 in store few days ago and it was done in 1 hrs same day repair what an fast repair service also they were busy in repairs. I have been recommended”
“Jordan at your Everett AT&T store was very stormy and thorough with our needs to change our sim card from out of country I had an older model and help me understand the M14 model. ?”
“Outstanding service by Franklin, i love my galaxy A54 5g 100% recommended go to se him. Cricket is the Best plan under At&T network, plus referral friends, he saved me money on everything. Super happy about my purchase.”
“While my wife was getting settled for her Harvard Fellowship accross town, I had time on my hands. If I could get waited on right away at this nice AT&T Seaport store, maybe I can be reluctantly convinced to upgrade my Samsung G10. Nakefa was a God-send, he was professional, yet sincere. Most importantly he knew how to convince me with his superb knowledge and expertise to make the upgrade that I had put off well over a year! And still retained my monthly wireless cost, just an outstanding experience.”
10AM - 7:30PM
317 Broadway, Chelsea
Mobile Phones
“Order a speaker online, they were great, I asked a lot of questions as I was hesitant to order online. They answered all my questions, super helpful.Super fast shipping had it in 2 days. They followed up with me on tracking and delivery. I would recommend them, and would buy again. Super nice honest and helpful. Will be a repeat customer and tellAll my friends.”
“I visited the Verizon Store on Linden St in Wellesley to be greeted by Isaiah. I was happy to see him as he had previously helped me. Again he was gracious,helpful and patient in answering my many questions. Excellent Customer service.”
“Robel was so helpful with explaining our new monthly costs and going above and beyond to ensure my new iphone 15 pro works when trading in my old one. Will come back!”
“We decided to leave AT&T after 45 years, strictly over cost, and stopped in to pay off our phones. Justin and Adam were great. They did check to make sure we were really getting a better deal, without giving us a high-pressure sell. They did give us some things to think about, and although we stuck with our plan in the end, we really appreciated how well they treated us. Maybe we'll be back when the new 5G internet comes out. If our cable company doesn't do something about its prices, we may be looking into another switch.”
“The gentleman was very very helpful to me in many ways I honestly appreciate his services I fill that this store having Franklin and his thank you as a sales rep will do very well because of his kindness to the public”
10AM - 8PM
110 River St, Waltham
Mobile Phones
“I had purchased a phone ? online at a great price and brought it in to the River Street T-Mobile* location in Waltham Massachusetts. Upon arriving at the store I was kindly greeted by smiling and attentive associate (assistant manager turned out) she let me know there were a few people in front of me but it wouldn't be too long before I would be "helped"Within 5 minutes of browsing over some new technologies they were promoting I was taken care of by a Sales Tech named Speedy* ....Let me tell you she was very accommodating and generous with her time.Five ?Stars”
“100% satisfied customer here. Fully recommend Somerville Communications. I visited for a screen/display replacement on iPhone 11. The business completed a rapid and effective repair. Cost was > 35 % below competitor. Friendly and polite personnel.”
11AM - 7PM
316 Moody St, Waltham
Mobile Phones
“Great experience! I repaired my iPhone 14 at the HFIXPHONES shop. I'm very pleased – they are professionals, prices are reasonable. They repaired it at a high level within just 20 minutes. I highly recommend their services.”
“I recently visited the fantastic Genius Planet and had an absolutely amazing experience! From the moment I stepped in, the friendly and knowledgeable staff greeted me with a warm smile. They patiently listened to my requirements and guided me towards the perfect cellphone that met all my needs. The store had a wide range of options to choose from, and the staff went above and beyond to provide detailed information about each model. The purchasing process was smooth, and I left the store feeling confident in my decision. Overall, this store exceeded my expectations with its exceptional customer service and extensive selection. I highly recommend it to anyone in search of a new cellphone!”
“In July of 2017 I walked in. Four or five customers were ahead of me. One guy was working behind the counter. The first person approached and asked "habla Espanol?" Si' he replied. This person was relieved and left very happy. The next person asked "fala portugues?" Sim He replied. This customer was also relieved and left very happy. Then it was my turn. I asked " you don't speak English also do you?" Yes I do my friend - how can I help you. I'm a customer since that day! Victor and I have become very good friends. Victor owns this franchise and has ZERO EMPLOYEES. He works here 7 days a week. His dedication to his customers is unmatched I'm sure. I'm willing to bet that Victor's loyalty % from his customers is the highest in the whole company. The fact that this store is in a "lower income" area makes the fact that he is still here 6 1/2 years. Still ZERO EMPLOYEES. I BELIEVE THE COMPANY SHOULD RECOGNIZEAND SHOW SOME KIND OF APPRECIATION for Victor's dedication and success.Thank You reading thisStay Safe”
10AM - 8PM
19 Austin St, Charlestown
Mobile Phones
“Exceptional service despite the store not having what I needed in stock. The agent there (Fri eve 3/1) went out of his way to try and help and not just for me. I watched him deliver exceptional service to everyone who came in. He was not only speaking with people in person but coordinating his efforts on the computer and on the phone, all at the same time. At one point someone thanked him for his help and he simply replied, "that's what we do here." Verizon is lucky to have this gentlemen, whose name now I wished I got.”
“Edgar has helped me out multiple times at this location, making each visit stress-free. His advice led me to make informed decisions in which I felt confident. Shoutout to Patty for her honest opinions too!”
10AM - 8PM
1019 Trapelo Rd, Waltham
Mobile Phones
“Got my new family plan and brand new Apple Watch with Ledi at this T-Mobile store. The store is clean and nice. Ledi is super helpful with porting in the numbers, adding promotions. Highly suggest come to Ledi if you have any problem with phone plans and equipments!”
10 AM - 6 PM
842 Lexington St, Waltham
Mobile Phones
“Recently I had a great Verizon experience. My son and I needed new phones and we headed to the store in Waltham. I was impressed my the care and attentiveness we received. The salesman were professional, knowledgeable, courteous and accommodating. We received great trade in deals and the purchasing process was smooth. Check them out if you're in need of a cell or have issues!”
9AM - 9PM
230 Needham St, Newton
Mobile Phones
“Meek was wonderful! He was very thorough, respectful and a pleasure to work with upgrading a phone. Definitely would recommend working with him for any Verizon needs. Thank you!”
“I was desperate to talk to a human who worked at ATT about non-urgent damage on my iPhone's lens, but kept getting redirected to ATT's self-service model in my multiple attempts on their site and phone system. As a last attempt, I called this branch and Colby (store manager) answered. Although I know it's not his role, he patiently explained my options for addressing this issue in layperson's terms I could understand. He even walked through specifically what section of my bill I needed to look at to determine my coverage benefits, and then from there gave me clear next steps of what number to call, what to say, how much I could expect to pay, and how long it generally takes. He was professional, knowledgeable, and communicative. When I got off the call, I felt I had been helped with all my questions and it reminded me of the olden days when customer service was a service hallmark of many retailers. Because of this, I will continue shopping at this ATT Dedham branch. My experience over the phone was A+.”
9:30AM - 9PM
58 Kneeland St, Boston
Mobile Phones
“All I can say is WOW. My mom severely cracked her iPhone screen to the point where her Face ID wouldn't even work anymore. We were on our way to the Apple Store to buy her a new one when I informed her that getting her screen replaced would be significantly cheaper. She was hesitant, but I convinced her to stop by TurtleScreen near her house after seeing great news articles about it online. We came in at 6:15PM just to inquire about pricing and their hours - thinking they wouldn't be able to do a same day repair given they close at 7PM. However, they squeezed us in as soon as we came through the doors and by 6:45PM my mom had a brand new phone screen! She's so happy with how her phone looks and we were extremely impressed by the professionalism of the folks working at TurtleScreen qnd their efficiency. The prices are very reasonable for what you get and my mom ended up saving hundreds of dollars compared to getting a new phone! Can't recommend these guys enough!”
“(Translated by Google) This place is very friendly people and with a lot of education they attend it no matter if you speak English or Spanish boxes are sent and they do it with a lot of responsibility that they arrive safely at their destination I recommend this place 100%”
10AM - 8PM
66 Harvard Ave, Boston
Mobile Phones
“This shop is by far the best phone repair service I've come across and I'm not exaggerating. Reason why is because the man knows what he's doing. He's straight forward, does not beat around the bush and will let you know if the repairs can be done today or another day. I got my mothers phone fixed within 2 hours of bringing it in and its working as good as new. He's so great at what he does.”
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“Ferdinand is an amazing resource. He comes to the office to fix problems but takes the time to ask questions before coming to see if it can be fixed over the phone. I find him to be very competent, and he has a very friendly and pleasant manner. And he doesn't make us feel like idiots for not being computer literate. He explains things well which really helps. We have found him to be a lifesaver since we are very dependent on our computers and network. It is wonderful to have his expertise available to us. I have worked with several IT people, and he is right at the top. And his fees are very reasonable.”