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“They delivered a peloton tread+. They were quick and efficient, got everything set up quickly. Walked through the initial setup of the treadmill, cleaned up everything so not a single piece of packaging was left behind. Super nice delivery people.”
“Came here twice to ship important international packages, and Tom was incredibly helpful and kind both times. Both packages arrived on time with no issues. This is the only store I’d trust with shipping important items internationally.”
8:30AM - 6:30PM
831 Beacon St, Newton Centre
Shipping Centers
“I consistently receive outstanding service at the UPS Store in Newton Center. The staff is always professional, efficient, and genuinely helpful. Whether I’m shipping packages, sending certified mail, or handling more complicated requests, they take the time to make sure everything is done correctly and smoothly.”
“I had important documents that needed to reach my client in Los Angeles within 2 days. I remembered about this at the last minute, but thanks to Shrey's excellent customer service & DHL, the delivery was completed within the required timeframe.”
“I am so impressed with the service that I received at this DHL Express Service Point in Somerville. Nikhil was efficient and clearly extremely experienced. Thank you!”
“Mom and I went to ship some goods to Vietnam. The folks here were very helpful (they also speak Vietnamese). $3.75 per pound for provinces. Will use their service again!”
“My son used this location for some passport photos and shipping and they were incredibly helpful.
I called them a few days later to check on some details for shipping and they provided excellent service and were gracious enough to look up and confirm the shipping information for me.
I worked with JASON--he was great!”
“These guys know how to pack a box! Every time I go here, Geo provides amazing customer service. It truly brightens my day. I highly recommend The UPS Store for all your shipping and printing needs.”
8:30AM - 7PM
258 Harvard St, Brookline
Shipping Centers
“I love the UPS Store in Coolidge Corner, Brookline. It’s one of those places that truly makes the neighborhood special. The service is always excellent, and the staff are consistently kind and helpful.”
“Exceptional notary and printing services. Kevin and Ryan were both extremely friendly and walked me through the whole process with ease. I’ll definitely be back for any future needs.”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
“I had such a great experience at this UPS location thanks to one of the employees! As I was struggling to carry two large boxes into the store, he noticed right away and came outside to help me bring them in, without me even having to ask. He was kind, efficient, and handled my return quickly, making the whole process so much easier. It's rare to come across that level of attentiveness and customer service. Thank you so much!”
9:30AM - 5PM
151 Tremont St, Boston
Shipping Centers
“I purchased a large painting from Bonham's through LiveAuctioneers.com. I've purchased larger works from a couple of other auction houses, only to face an utter fiasco getting it crated, and shipped safely at a reasonable price. This place was superb from start to finish: excellent communication throughout, fair pricing, plus friendly and timely service. Bravo!!! Would give them ten stars if that was allowed.”
8:30AM - 6:30PM
675 VFW Pkwy, Chestnut Hill
Shipping Centers
“Customer service at the UPS store on VFW Parkway in West Roxbury, Mass is amazing! Very personal service and care into everything they do. Makes sure you’re not over spending for something you don’t need. Andre is the best!”
“I was looking for a very specific type of notebook that I could use to make a journal and with the help of staples and their helper I was able to find it. I am currently working on my dream project. He went above and beyond to find what I was looking for. Thanks, keep up the great work.”
“Extremely efficient and quick service at this UPS location. I was worried my package was messed up going in because I ran out of packing tape and the box was weird due to it but the guy at the store said “no problem I will get it ready” and did it so quick!!”
“Scott is tremendous to work with. When you need something on time, I can always count on Scott and the Staples team to help me with complicated projects and when I need to, scan, e-mail fax of personal and business documents professionally. I always choose this Staples because of the amazing service I receive from the staff behind the counter. Highly recommend!!!!”
“Matt in printing showed talent and customer service at waltham store
Send him over to cambridge store to train print staff to have two success stores yeah”
“Hello, my name is Juan Carlos. I've been sending packages with this company since 2022. Everything that I have sent never got stolen. Everything always arrives on time and in good conditions as I send it. So, on this part, they are good and secure. But lastly, they've been doing something that I don't like it and I know that they do it in purpose so I be calling them and be behind them like begging them to send the receipt. That's very unprofesional and it doesn't look good on their part. This it happened a couple of times. And they tell me that they gonna send me the receipt and never send it on their own. They just send it after I call them a lot. But they do it in purpose. I don't recommend anymore this company.”
“This is consistently the best FedEx store I visit m. Scott the manager here really saved my bacon with a last minute, high-quality poster print. Very professional and kind service.”
8:30AM - 6:30PM
955 Massachusetts Ave, Cambridge
Shipping Centers
“I am so grateful that this is my local UPS store, because everyone that works there is wonderful. Not only are they fast and good at what they do, but they are always friendly, warm and helpful, even though it's almost always extremely busy, and in a pretty small space, too. I hope the people that work at this location know that they are appreciated and add a little bit of brightness in this world! If you have any UPS needs that require a patient and helpful employee, this would be the one to go to.”
“I had such a positive experience at this UPS location today. The two guys working were so kind and helpful, it brightened my day! They went the extra mile to help me figure out everything I needed.”
“I would like to give David at Ship it in Westwood 5 stars. Basically I had an appointment at 4:00 to get some documentation done. He took me right away and offered excellent customer service. He was also explaining to me what they do in the store. Definitely will go back to get some stuff done.”
“Professional and caring staff. Kevin went above and beyond in customer service. He’s my go-to guy when I need something mailed when I’m in Boston. Thank you!”
“We need to get Dave a raise! This guy works extremely hard and processes an incredible amount of returns by himself all day. Works fast, has a good attitude and keeps this store running! More $$ for Dave!”
“Friendly and apologetic in store after a little mishap (even if I wasn’t in the friendliest mood!), and even willing to deliver a package off their own back to me. I recommend this place for good service.”
“Top-Notch client service (understanding the client, finding solutions, going above and beyond) and quality of the products/printing service. I do highly recommend it to my friends and, most importantly, to my business owner colleagues.”
“I would like to express my sincere gratitude to Fulecia for her outstanding customer service.
When I approached her for assistance, she immediately stepped in to help and gladly guided me through the entire process. She answered all of my questions, made everything as simple as possible, and turned the entire experience into a completely stress-free one.
Fulecia was friendly, highly professional, attentive, and genuinely willing to help. Her positive attitude and exceptional level of customer service significantly improved my experience and made the process much easier for me.
Employees like Fulecia are a true asset to the company. FedEx is fortunate to have team members who care so much about their customers.
Thank you, Fulecia, for your kindness, professionalism, and outstanding service!”
“I stopped into Kinko’s late on a Friday after another printer wasn’t able to help me, and I’m so glad I did. The manager Brian was incredibly personable, and he and his team member Jason went out of their way to assist me during the last hour before closing. They handled my printing quickly and with genuine care. Excellent service when I needed it most — highly recommend.”
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“The US Post Office in West Roxbury provides solid, reliable service and the staff is generally helpful and efficient. I would have given it 5 stars, but the parking situation makes it a bit inconvenient. It’s street parking only, and I had to park a couple of blocks away. Aside from that challenge, the post office itself does a good job and is dependable overall.”