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“Came here twice to ship important international packages, and Tom was incredibly helpful and kind both times. Both packages arrived on time with no issues. This is the only store I’d trust with shipping important items internationally.”
8:30AM - 6:30PM
101 Middlesex Turnpike, Burlington
Shipping Centers
“Tim and the UPS team were excellent.
They went out of their way to make sure my package was delivered on time.
Tim was helpful, professional, and really cared about getting it done right.
I truly appreciate the extra effort and great customer service.
Highly recommend this UPS location!”
8:30AM - 6:30PM
831 Beacon Street, Newton Centre
Shipping Centers
“I have used this UPS store for conference printing needs including event signage, table cloths, pop-up banners, brochures, and other items. Everything is ready on time (or even before deadline!) and the owner and staff go above and beyond to meet your printing needs. This store has quickly become my go-to local shop for printing.”
8:30AM - 6:30PM
1337 Massachusetts Ave, Arlington
Shipping Centers
“Laurie at the Heights UPS is terrific and she has a fantastic team! They're all great and a special shout-out to Lanna who helped me send a quick test fax to my balky fax machine on Sunday and she refused to take any money. This UPS store is a treasured local resource and we are lucky & grateful to have them in the Heights neighborhood! Thanks again, Lanna!”
“Every time I've been there, there's a woman working checkout, and she is simply wonderful. I can't seem to catch her name, but i want to acknowledge that she does an incredible job. She was ringing out 3 customers at one time today, while trying to get everyone into their app to save money. She is always so sweet and always tries to make sure everyone is getting the best deal possible. Truly, she is a gem and I hope she is appreciated.
She is the only reason I am giving 5 stars. The staples app is hot garbage. But y'all have a queen working overtime to make up for it.”
“Highly recommend! Becky and the staff went the extra mile to assist me with putting a package together - beyond what she had to do and I had to note how much I appreciated her kindness and time!”
“I have a home organization business and most of the time I go to staples to buy organizers containers .
I really feel so lucky cus they always have my favorite products on sale’.
Also they help me to carry the products into my car!!!!!thank you staples you rock.”
“Periodically, we need to print documents and, infrequently, we need to get documents notarized and each time we have done these tasks the staff was incredibly helpful, kind, and often very personable. Highly recommend the store and the staff ?.”
“Could not agree more with most reviews. Lee and Tom are a ray of sunshine. Ever helpful, pleasant and positive. Genuine assets to UPS and the smooth running of that location. Bravo!”
“I was looking for a very specific type of notebook that I could use to make a journal and with the help of staples and their helper I was able to find it. I am currently working on my dream project. He went above and beyond to find what I was looking for. Thanks, keep up the great work.”
“We had a wonderful experience with Darlene. She was super helpful. Made my Amazon return super easy. Then helped with another purchase I was looking for. Deffinetly will be back.”
“Mike is extremely kind, knowledgeable, and helpful. I showed up with incorrect labels and packaging and he was able to help me reprint and attach new labels. He was extremely nice and understanding. Highly recommend this location for all of your shipping needs.”
“Matt in printing showed talent and customer service at waltham store
Send him over to cambridge store to train print staff to have two success stores yeah”
8:30AM - 6:30PM
60 Thoreau St, Concord
Shipping Centers
“This a particularly wonderful UPS store. I was helped today by the store manager, Vitta. She professionally greeted everyone with a warm hello. She helped me and another customer navigate some tricky Amazon return issues that helped us both save time on a hectic Monday Evening which could be a valid excuse for grouchiness! Thank you for taking the time to be patient and friendly.”
“We wish we could give higher scores; as always, Chris goes above and beyond in customer service and knowledge, and we highly recommend FedEx Office Print for your printing and delivery services.”
“Highly recommend, fantastic experience at Staples! Staples offers, outstanding service and a great selection, especially for back to school shopping. I found everything I needed, from supplies to tech, all in one place. The print shop team was especially impressive, they were friendly, professional, and meticulous. They made the process easy and delivered excellent results. I highly recommend for both every day needs and special projects.”
8:30AM - 6PM
365 Boston Post Road Suite 101, Sudbury
Shipping Centers
“I have had the best customer service at this store ! Victor always remembers my name , and he and the owner are very kind, very helpful. I always enjoy taking my packages there!!”
7:30AM - 5:30PM
405 Concord Avenue, Belmont
Shipping Centers
“I had an efficient drop-off experience and was able to pick up some cute new stamps as well. I got there a bit after 7:30am when they opened and there was only one other person in front of me. It went smoothly and was overall pleasant.”
“I would like to express my sincere gratitude to Fulecia for her outstanding customer service.
When I approached her for assistance, she immediately stepped in to help and gladly guided me through the entire process. She answered all of my questions, made everything as simple as possible, and turned the entire experience into a completely stress-free one.
Fulecia was friendly, highly professional, attentive, and genuinely willing to help. Her positive attitude and exceptional level of customer service significantly improved my experience and made the process much easier for me.
Employees like Fulecia are a true asset to the company. FedEx is fortunate to have team members who care so much about their customers.
Thank you, Fulecia, for your kindness, professionalism, and outstanding service!”
“Daisy is the MOST KINDEST PERSON EVER! She help me ship out a package that was going to Germany she made the shipment so EASY! She was very fast and helpful with everything I WILL BE RETURNING BECAUSE OF DAISY KINDESS I RECOMMEND THAT YOU GO TO THIS STORE DAISY IS THE MOST HELPFUL AND LOVELY PERSON THANK YOU DAISY I WILL BE BACK”
“Justin was amazing at your Belmont store! I was standing in line and a customer went right in front of me ( aggressively ) and he was very customer service oriented . He deserves some recognition.
I will definitely be back to your Belmont MA store to drop off packages. Thank you so much for hiring him!
Very helpful and very quick to take my return! So friendly and I will recommend UPS Belmont to many of my friends.”
“Staples coworking saved me! I was working from home when the power went out after a utility pole fell. It was 1.5 hours until a very important video call and I was panicked. Luckily there was space available at Staples, including a small phone room I was able to use for my call, at a very reasonable day rate. Manager Christopher made sure I had exactly what I needed in a speedy fashion so I could get set up and start working right away. I am extremely grateful to have this resource available and will be using it again. Thank you Staples!”
8:30AM - 6:30PM
405 Waltham St, Lexington
Shipping Centers
“Nicholas is the MAN! He had a full line of customers, and bazed through them, including me. Tip: be as well prepared as possible before you come in. If you are, Nicholas will surely get you on your way fast and very professionally.”
“Everyone at this store has been extremely helpful with all of my oversized shipments for work! I will always go out of my way to ship at this location, because of how helpful the staff is - especially Joe!”
“This is my favorite post office! I send out a lot of mail - I average $800 a month…. I try to buy all my stamps from here but sometimes I have to go to others along my travels for work.
I stopped in today with about 400 mailers… $2 each…. When I got there i had Linda weigh the envelope to make sure I had enough postage to send it out. I was .11 cents short :/. I asked for the more expensive stamp so it would require less time to affix 1 vs 2….
I’ll tell you - never saw this before but Linda, Marcia, and Pat asked if I wanted help. I’m not one to bother anyone and I mean that…. I passed on the gesture and they insisted.
They helped stamp 400 envelopes with me! I don’t have to say how much time they saved me but one can only imagine. This was a visit I’ll never forget and a gesture that will not go ignored. I’ll be bringing in pizzas next week as a thank you!
Appreciate the help you 3 have given me for over the past 2-3 years!”
“I really love this post office. They always get you in and out, they're friendly, knowledgeable and have your best interest in mind. Special shoutout to Joe who is really one of the best! I have a post office around the corner from my house but regularly go out of my way to the Wayland one because I trust them and know they'll get it done right.”
8:30AM - 4:30PM
2122 Commonwealth Avenue, Auburndale
Shipping Centers
“The postal worker was very kind and helpful... No one was in line and I was taken right away. Needed something next day aired. And she put all the information into the postal computer. I give them
5 STARS. SOOO EASY!”
“I really appreciated the patience and professionalism of the clerk today. They took the time to explain my shipping options and made sure everything was done correctly. Thank you for the great service! (Clerk:07) ?”
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“I have been very happy with the service at this UPS store in Weston. Every time I've visited the store the person has been very polite, very helpful, and given me accurate information. I will continue to consider this my go to store for shipping and Amazon returns.”