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“This store is amazing. I came in in a panic because my phone kept glitching while I was navigating home. It turned out I had some water damage from two days earlier- they used their machine to get all the water out and it’s good as new- saved me hundreds of dollars on a new phone!”
“Very helpful team, always available when I call; Dane was able to help me with an issue quickly, without too much explanation & Austin was eager to help me get my new laptop setup before the holiday. Thanks again.”
“Kaeleb assisted me with the selection & purchase of a new iphone. He is very knowledgeable & helpful with both the products & the mobile plans. The store is very clean & well appointed. If you're in need of someone to help sort through that sea of iphones, I recommend asking for Kaeleb!”
“This is my go to T-Mobile store. I've had the most knowledgeable, efficient, and overall helpful staff take care of me and my family each time we go. I never write reviews, but the staff here deserves a 5 star rating. Will always come back here!”
“Both times I was in the store all the representatives well very professional. Listened to my questions and concerns and got me what I needed. A very positive experience!”
“Much Credit and appreciation for Dominque Newsome, store manager for going above and beyond to help my wife and I.
She overheard a situation that needed to be corrected, and CORRECTED it!
She and her store 5 star! Thanks Dominque.”
“Matthew & Eric at the Bloomfield Hills, MI store were both super helpful, very professional, knowledgeable, and friendly! Awesome customer service helping me to navigate issues with my phone.”
“I’ve had some difficult experiences with Xfinity stores in the past, so I was pleasantly surprised by the outstanding service at this location after moving to the area. Despite how busy the store was and the fact that I was dealing with a phone emergency, every staff member was courteous, responsive, and efficient.
Ellis and Janai were especially helpful and went above and beyond to assist me, and the manager, Lena, was also very kind and professional. Overall, the team handled a high-pressure situation with great care and professionalism, and I truly appreciated their support.”
“Recommend this store 100%, they carry a variety of accessories and dont get me started on the customer service. Alma received me with the biggest smile and was very kind. Happy with my purchase.”
“We recently went there for a phone upgrade. We received excellent, attentive service from Doren. He spent a lot of time with us and answered all of our questions. The wait time was a bit long but I am glad they were able to get us taken care of.”
“The best Xfinity store around. The store manager is fantastic, he really knows his stuff! Usually busy in the morning when they open but not bad later in the day. Clean, friendly, the staff does their best to help, which is sometimes difficult with a corporation like Comcast.”
“We went in to upgrade my daughter's phone. We walked out with two new phones, a new line of aervice and a lower monthly payment than we have been paying. I don't know how but the employee was able to find deals that I was not aware of. I was going to upgrade her phone through the app but I am glad I did not! The employees were professional and courteous and told me to always come to a store before upgrading. From now on I will heed their advice.”
Open 24 hours
1622 Perry St, Pontiac
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“Amazing experience with a excellent customer service my laptop and phone was fully operational within hours of me leaving them; 10 out of 10 and would definitely recommend…”
“Excellent service from Rahim! He helped me access my account (a business account) and fixed the problem with my phone in the last 15 minutes before the store closed for the night. Very grateful!”
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“Great customer service from the team ant
Auburn Hills, MI ~ Baldwin Rd! Huge shout outs to Tyler, Aaron, David, and Ana for providing me and my husband exceptional support! We appreciate the amazing services and recommendations you all provided to meet our needs!!”