“My FAVORITE post office! Tim, and Laura make sure everyone feels right at home when visiting. I've never been to any post office where everyone's personality is GREAT, fun, and always upbeat! If I could give this post office 10 stars I would. The only downside is that they aren’t open Saturday's, and close at 5pm M-F. 6:30/7pm would be a great closing time, but I do understand that romulus isn't a very big town, and they probably don't have enough customers to really stay open that late. I”
“This is a review of staff themselves, NOT the post office policies etc. That is another story.I have always received wonderful, speedy service from my regular mail lady and from Bennet at the office. He is ALWAYS quick, polite, and in a pleasant mood. Good examples of how to take your customer service seriously. Obviously, they can't change prices or policy, but they do their best to make customers happy”
“Very impressed with the above and beyond service provided. Tammy was at the counter moments before closing on May 29,2019. I needed to send an urgent overnight document to Great Lakes Nat'l Cemetery and she made sure it was on the truck to go out immediately. She could of told me it will go out tomorrow but she went the extra mile to help me. I am very appreciative and send her a huge Thank You.”
“The clerk that assisted me was very nice and professional something that you just don't get much anymore. Middle aged gentleman and I should have gotten his name.”
9AM - 12PM 12:30 - 3:30PM
8790 Bunton Rd, Willis“The best customer service I’ve ever received at a USPS location. Extremely friendly, helpful, knowledgeable. Really left with a fabulous feeling. Who can usually say that about a trip to the post office??”
“The restaurant is excellent and broad, the food was enchanting and the rates were very fair. quick, productive service and very friendly waiters. Will definitely recommend this place.”
“On 9/1/21, I experienced a rude female USPS employee. The blue drop box states 5:00 p.m. collection pick up time. It was 4:34 p.m. when the employee rolled away the mail bin from the blue drop box. She refused to answer me in a professional manner, if the mail that gets placed into the drop box at the present time 4:35 p.m., will not be collected or processed until the following day?”
8:30AM - 6:30PM
6300 N Wayne Rd, Westland“Brian greeted me and took care of my business. Watching him during our wait he was phenomenal with customers. Highly recommend he be promoted or is training staff on how to properly interact with customers. Great job!”
8:30AM - 6PM
1606 Huron St, Ypsilanti“This place has some of the most rude disrespectful customers I've ever seen. I'm here weekly and the employees always deal with situations better than I would have. Have not had a single problem at this location”
“Update... As of today the State of Michigan had already processed my return and I can say this post office has always made sure my rent made it before this issue. I am convinced it is not their fault because my taxes was sent the same day as my rent payment. Old Issue:I am not sure what is going on, yet last monthbetween the 18th (of April 2021) and the 20th I dropped envelopes off in one of the blue boxes in the driveway. Well the one of the envelopes to my landlord business address never made it there. Also I sent my taxes forms to the state & have to wait to see if the received them. I am shocked something is missing from the box at the post office. And one was only going to Livonia the other the state tax PO box.”
“Been going here for yrs! Never had an issue or problem. The ppl working there r hilarious ?. I can tell when they are irritated by ppl. which I totally get. Ppl get to window not ready. Holding up the line. I don't get. What ppl don't get. Every where u go these days. Lines are long. Restaurant, retailers etc.pack your patience and wait. Every where u go these days Understaffed. I like this post office. I'm only speaking for myself. Dj”
9 AM - 5 PM
Box 72272, 11000 Hunt St, Romulus
“Our postal carrier is amazing! She always delivers packages with great care and is so friendly! We very much appreciate her! Judd rd, Sumpter township (Belleville Mi mailing address).”