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“Anywhere you go these days, customer service is atrocious but not at this little post office---excellent, courteous and professional. The rest of the federal government can learn from the postal clerk at Willis.”
“One of the best Post Offices I have had the pleasure of going to. Very professional and helpful. This one should be modeled to the others especially the larger ones in the area. The staff are super friendly, helpful, and willing to assist. Even when the lobby is full of customers they are helpful and friendly.”
“Which Post Office is this referring to? Google is getting ridiculous with these reviews. We were not at a post office in Michigan, so this most be from a month ago in Ohio. All post offices look the same and this one is even using stock photos.”
“I have to mail a 50 lb suitcase. Came to this small quiet countryside postal office. It is clear and few people there. The staff is very helpful. She made the process easy and fast. This office is strongly recommend.”
“Very impressed with the above and beyond service provided. Tammy was at the counter moments before closing on May 29,2019. I needed to send an urgent overnight document to Great Lakes Nat'l Cemetery and she made sure it was on the truck to go out immediately. She could of told me it will go out tomorrow but she went the extra mile to help me. I am very appreciative and send her a huge Thank You.”
“Theresa helped me with my missing pkg. Although she couldn't locate it, she talked to her supervisor, and it arrived that same afternoon.It had been missing for 3 days.”
“First time coming here! NINA was very patient and helpful with me. I’m newer to post offices And honestly, didn’t know what to do, but she gave me all the information that I needed to know, especially for a work company that I work for. These were really important for me to pick up. She made it very easy for me. Great service she provided!!”
“After going to the Canton post office, where they wouldn’t give me a piece of tape, I went to the Wayne post office because Canton would mail my package without the piece of tape that they wouldn’t provide me and the Wayne office was fantastic. I was in and out in three minutes or less. Thank you to Nina.”
“Shoutout to the Garden City post office! I had a package that I desperately needed, and it had been delayed for whatever reason with no updated delivery date. I filled out a form online through USPS, and within the hour, someone from the Garden City post office called me.
She explained the reason for the delay, let me know she would follow up the next day to make sure it was delivered or give any updates, and when I mentioned that I needed it by a certain time before work, she even put me on a quick hold to check on it. A moment later, she came back and said they were going to try to have it delivered within the next hour.
Truly so grateful for the kindness, communication, and effort!”
“Yolanda was great. I hardly ever go to post office and she could see I was struggling and she helped me out. Things that may seem easy and like common sense to an outside observer, was confusing to me. Yolanda helped out with a big smile on her face and we joked and laughed poking fun of me. Instead of making me feel dumb, she put me at ease. Thank you.”
“Well we didn't get what we were looking for... large vanilla envelopes cost like $1.80 to send straight up. I had 51 of them. I expected to get a printout stamp. Nope they don't do that. At first the gal figured I could buy one configuration of stamps that would be WAY over paying, then she figured out a better fit. An international stamp and a bus stamp whatever amounts those are. They only had 5 bus stamps left. The stamps were horribly disorganized, likely because they get so busy. We had to go to another PO which had a nice file of all of the stamps and all the bus stamps we could ask for. It was a bizarre day to find out that there is a set price for an envelope but you can't buy just that price to send it if you have bulk. I over paid $5, but it woulda been like over $20 so that's a win. I guess?! ?”
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“I love the Belleville Post Office, this one is great, they can pretty much take care of anything you need. I do all my mail stuff here no problem, anytime. They take care of me I'm always in and out, the staff is very friendly and respectful. I'm acknowledged whenever I have to use the USPS here in 48111. The one guy here he's very nice. and all the other staff, Victoria did great job helping me today!”