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8:30AM - 5:30PM
2632 S Rochester Rd, Rochester Hills
Post Offices
“The only usps location that is always efficient, friendly & helpful! All the staff members have always been friendly and knowledgeable!!
Thanks for the support and great work!
-Chris -”
“I went into the Clawson post office during lunch today to pick up a package that needed a signature. The woman who helped me (I didn't get her name) was the most patient, helpful and kind person I've come across in a very long time. I find customer service in today's world to be pretty awful. The black woman (hopefully, this helps with WHOM she was) who helped me today restored my faith in humanity a bit. Thank you & Merry Christmas!”
“Patrice & Kim exemplified amazing customer service. Came into the store with 4 items that I needed to ship. They suggested different products than the ones I was intending to purchase. This resulted in more efficient shipping and even saved me a bit of money. Instead of sending multiple individual items to the same address, I was able to bundle some packages and send them faster and cheaper.
While I was in store, there were customers coming to send packages, purchase money orders, and even some with passport appointments. These ladies were extremely kind. They exercised patience when customers had different issues and took their time to explain the solution.
This visit made today’s errand much smoother. Thanks again, ladies! I will definitely use this post office again in the future.”
“We made an appointment for a new passport. They were very timely. The atmosphere was calm. The employee was professional and clear. The whole process took 15 ́minutes. It was perfect!”
“Thank you for your help Kayla. Your service was excellent and very FAST. Many thanks for your kind and efficient service. I have already and will definitely continue to recommend your services to others in the future.
I want to express my extreme gratitude and awe at the expertise, customer service, and sheer niceness of Kayla. I’m quickly pulling together a limited amount of resources in order to meet an unexpected deadline, and Kayla could not have been more delightful and helpful. Thank you for hiring this treasure, She’s a stellar example of the customer service that makes a positive difference when working under pressure!☺️”
“This is the best USPS location I have ever been to. I use it regularly and the staff are so friendly and efficient. Going there brightens my day. I think all the 1 star reviews are due to impatience and condescension--painful to read them.
Respect ALL federal workers!!
Thank you John R team!”
“I want to thank the postal worker! Very kind and professional, helped us quickly with everything, explained everything clearly, and made the process very easy. Excellent service, we really appreciate your help!”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
8:30AM - 5PM
28211 Southfield Rd, Lathrup Village
Post Offices
“We sent a package to Texas from this location and ran into difficulties that required tracking assistance. The staff here was very helpful despite the fact we had lost the tracking receipt. They looked it up and had a positive attitude through the whole process. Very glad we used this location.”
9:30AM - 5:30PM
2211 S Telegraph Rd, Bloomfield Hills
Post Offices
“My experience at this USPS is that there is often slow service and a long line. There was a line again today, however Kayjay provided quick, efficient and client-friendly customer service. She acknowledged the wait and worked expediently to get my needs met in order to continue progressing the line, as she will presumably all day long. This employee deserves recognition!”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“This is a nice USPS location. Large building with plenty of room, an assortment of kiosks and good assortment of retail items for packaging and shipping. The service was excellent!”
“Both of the people working the kiosk were extremely patient. They saved my invitations before they were mailed out; helping ensure safe delivery. One of the workers, I believe his name was Masum? Took the time to really make sure we were all set. I’m so used to rude post office people and they restored my faith.”
“The Brightmoor station is always amazing! Mr. Wofford is always super pleasant and friendly. It’s nice to get to know the staff. The last time I was there I was walking around trying to fit my package in one of the boxes they sell. The girl saw me struggling and found me the perfect box! Just wonderful service every time!”
8:30AM - 6:30PM
2351 Bellingham Rd, Troy
Post Offices
“Despite feeling quite nervous, I successfully passed my vehicle training course. Now, I can officially drive a pro master vehicle for the United States postal service. Having a great driving instructor like Dave Hall made all the difference, reassuring me that everything would be all right. Shout out to Dave Hall - thank you!”
“Wheres my mail ! Live on Columbia Street and we get no mail ! I have credit card bills to pay! If my credit score goes down because I didn't get mail I'll suevthe post office! I need answers !”
“At first we were unsure if this was really a post office but they have a full array of the flat rate shipping boxes and envelopes. We got a tracking number and a flat rate shipping envelope. And the lady at the customer service counter was very nice and helpful!”
“Visited around 3 pm. The service was polite, professional, quick and prompt! My packages got to their destination exactly as the clerk predicted. I just wish that there was more parking.”
“They were patient, helpful, and went above and beyond. Same service I remember from 10 years ago.
Monday July 8, 2024 9:30 am.
I walked in with a package to ship. I didn't have a box, tape or anything except a shipping label QR code. There was 1 person at the window and 2 working in the back. They got me a box and everything I needed with no attitude.
Since I was unprepared, I had to get in line 3 different times. Still went fast and smooth. However, there were some impatient customers who had attitudes.”
“Been there 2 times to get my package and everyone has been nice and polite even late in the day. The manager told me my package would be delivered to me today at the address on the package. I waited until well after post office hours and couldn't believe it when the manager himself knocked on my door to deliver the package. Extremely grateful to the staff and the manager Eric.”
“Very helpful location! All delivery services come with a fault, as millions of pieces of mail AT least, travel delay! This USPS is fully of hard working people, that answer the phones, are pleasant at our mailboxes and are helpful in finding mail and its timing! Thank you guys!!!”
“This cute little post office respectfully answered all the questions of the customer in front of me & I had very fast service myself. I had no issue being seen or with the business hours (I showed up at my lunch break at 11:50). I was in & out in 10 minutes.”
“I noticed previous reviews about the clerk at that time. Just wanted to say the young man working there now has always been professional and pleasant. I don't know his name, but I usually stop in during the week in the afternoon.”
“I can't speak for everyone else, but my 14 envelopes of paperwork was received by the company very fast. Mailed everything 2 months ago, and called them 2 days ago about the paperwork. The young black woman that was at the front was very nice, kind, and assisted me very well with no problem at all. Now, last year I did come to this same post office to mail in paperwork and the company was never receiving anything and not sure why. But, I've also experienced this situation at other different locations in Detroit/Michigan period!! I've decided to give this location another shot, and everything did workout well with no complaints.”
“Sharonda is an absolute gem!!! She made sure the item I left got back to me, even called the place I said I was going next to try to catch me! Now that's service!!! BTW I called a few times and it never went thru, just rang then busy signal. Thank you all workers for your service ~<3”
“They got me out super quick, employees were professional, quick and friendly. Lobby is 24 hours with a ton of PO Boxes and a do it yourself machine. Highly reccomend this location.”
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“I have come here at least once a week for the last 4 years and have nothing but great things to say about this USPS branch. The ladies at USPS Berkley are amazing. They are always super friendly and helpful! There are sometimes long lines if you can't do the self service drop off but that is to be expected with any post office and not anyone's fault. The parking lot is easy to get in and out of. I've sent hundreds of packages over the years and never had a problem. They are always good about doing the initial scan for the package so I can be sure the package is shipped and in good hands. 5 stars!”