“I got home from work around 8pm and my furnace wasn't working, it was freezing in my home. I called the after hours number and Kendall said he'd come out and was here in 30 minutes or less. He fixed my issue and I now have heat! Thank you! Thank you! Thank you! Kendall is very experienced with what he does and explained everything to me that I needed to know,friendly and professional!! I will never call anyone else!!”
“We rented a U-Haul truck from this location on Monday May 11, 2026, and Brittany Long went above and beyond to help us. All while running her store, checking people out at the register and talking to corporate U-haul. She is certainly an asset! Carol Hamlin”
“Amazing people. Always a pleasure doing business here. They aren’t out to grab every dollar. They give you service and good products at a fair price. Wish all small businesses treated customers like Leo’s does.”
“This is an old-time, old-school Five & Dime with outstanding customer service and selection! Needed a specific spoke for a bicycle repair, he had the tool to measure the one I had, had it, knew where it was and I was out the door. Lots of cool stuff to see in here, and lots of stuff you might need. Give him your business!”
“This was one of those days. Came home from an errand to discover my garage door opener (the old fashioned kind that clips to one's sun visor) didn't work. No big deal, right? Take it apart, see what battery it needs, and walla. But instead of that happening, the thing went into 5 (counting a battery) separate pieces and I couldn't even get it back together and didn't have a battery. Called Gill-Roy's Hardware in Frankenmuth and they said bring it in! Took it in right away and it took a very competent experienced guy (didn't get any names) a few tries to put it together. This made me feel not as stupid as I was feeling. He checked out the one that hadn't worked and my spare -- put a fresh battery in both and I drove home, tried both out and now I had the walla moment. Thanks, Gillroys, for your fast and friendly help and fixing something that had felt like it was turning into an aggravating problem. Thanks for being open on Sunday. Thanks for picking up the phone. And thanks for the very nicest person who fixed things! (Happily there are no photos or videos of any of this.)”
“I just gave the young lady behind the counter a $12 tip to helping me out. when I walked in she had greated me and ask if she could help. I told her I needed some keys made. she said sure, and jumped right in with no hesitation. I own three businesses and appreciate the customer service that she had given me. I will be shopping there again soon!”
“Working with Iwen, specifically Kurtis J & Steve W from the sales team, has been an absolute pleasure! The process is always smooth, and they go above and beyond to ensure we get what we need as quickly as possible. Their expertise and experience are truly impeccable. Highly recommend their business!”
“As a woman who loves DIY projects but doesn’t always have the experience or expertise to match my ambition, I can’t say enough good things about this hardware store. Every time I walk in with a project that may be a little above my skill level, the employees take the time to answer my questions, offer advice, and help me find what I need. What stands out most is that they are never condescending. Instead, they are encouraging, patient, and genuinely invested in helping me succeed. They often offer safety tips and express concern for my well-being, not in a way that feels patronizing, but in a way that reflects a true sense of community and care. I always leave feeling more confident than when I arrived. It’s rare to find a place where beginners are welcomed, supported, and empowered to learn. This store has become one of my favorite places because the people there make me feel capable, encouraged, and excited to tackle my next project.”
“Started going there to get my propane tanks filled cuz they cheaper than Parker's propane and open longer than them.Only problem I have is that with my work schedule, I can't always make it in time and would love longer opening times.”
“Menards is excellent place to grab a barbecue grill a toy for your grandkids The only thing that is not like home Depot is that there's a lot of people there to help your needs out but at the end of the day they don't have experience of doing the job hands on experience but it's a great store it's a one shop all”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.