“Carrie at First Community Bank is absolutely wonderful to work with. She provides a true concierge-style level of service — always attentive, professional, and proactive in making things easy and efficient. It’s rare to find someone who takes such personal care with every detail. Highly recommend working with her!”
“DFCU Birmingham branch folks are very pleasant, welcoming, efficient, helpful. It’s actually a pleasure to visit. How can you possibly top who they are?”
“I have dealt with Rachel Prichard numerous times over the last year and I’m not the type of person that writes many reviews but she deserves recognition for ALWAYS going above and beyond expectations. Further, she is professional, extremely knowledgeable, positive, polite, and works diligently to ensure the customer’s questions and concerns are thoroughly addressed.
Flagstar is fortunate to have her !!”
9AM - 4PM
795 E Maple Rd, Birmingham
Banks
“Eric provided a stellar experience for my Mother and I. He was friendly, professional, patient, efficient and knowledgeable. We updated Mom's checking account, added the account as a beneficiary in her trust and had a document notarized. We chose the Birmingham branch due to poor service from the staff in Southfield and plan to deal w/Eric directly to address any banking needs we have in the future. Thank you!”
“Bank of Ann Arbor has been my preferred bank for several years, consistently providing exceptional service. Their staff shows a genuine sense of care and familiarity, greeting me by name every time I walk through the door!”
“I had a fantastic experience at the Birmingham branch recently. From the moment I walked in, I was struck by how clean and organized the space is. It creates a professional yet welcoming atmosphere that’s hard to find these days.
The staff greeted me with friendly smiles, but the real standout was Ms. Jordan. I worked with her to get my account details updated, and she was absolutely awesome. She was efficient, patient, and made sure every detail was handled correctly the first time.
What I appreciated most was how helpful she was with my digital banking questions. Ms. Jordan walked me through exactly how to navigate the Chase app to apply for a loan, making the process feel straightforward and stress-free.
If you're looking for a branch where the people actually care and the environment is top-notch, this is the place to go. Huge thanks to Ms. Jordan and the Birmingham team!”
“My husband and I were short on our escrow and I wanted to pay it at the bank. I started out calling the Berkley branch. The customer service was terrible. The person at the Berkley branch would not take my calls after putting me into a vicious cycle with the automated system twice, this after assuring me, I would get a physical person. Frustrated, I called the Birmingham bank. After a very brief hold, I was told , Yes come in, we will help you. The difference in customer service was night and day. From The minute I walked in I was greeted by EVERYONE. Gidget helped me get my escrow shortage off, even waiting for my daughter to get back to us with information I didn't have. I felt like they put out a red carpet for me and its been a long time since Ive had customer service this good. Thank you Gidget and everyone the Birmingham office for your kindness, consideration and thoughtfulness. I will only use your branch in the future.”
“I stopped here at the ATM, and it's pretty nice that they have the tap option. Not like some other Huntington ATM that they don't have that option. It's on a very busy crossroads, but I didn't have a hard time getting out. But probably during the busy hours it will be hard to get out.”
“Elizabeth Irons the Loan Manager Michigan United Credit Union in Birmingham provided me with the very best service I have ever had in over 12 years in working with them. Excellent job!”
“I hate banking, but this branch lessens my hatred just a little bit. I don't do anything special. Just make change, cash checks, etc., but somehow it goes by much more quickly in this branch rather than most. Liz is well worth the and a great conversationalist if it's a dreary day and you need a little boost.”
“Abby, the branch manager, and Shonda, the teller, along with the entire team, provide exceptional service! Their dedication, professionalism, and friendly demeanor make banking a pleasure. Highly recommend this branch for all your banking needs! BTW Rebeka is awesome!”
“Naji was extremely helpful and diligent with his services. He walked me through every step and answered all of my questions. Highly recommend and I’ll be back again! Thank you.”