“Nice small personal post office. The ladies here are nice and helpful. Lobby was stocked with the Ready Post supplies and they had an envelope I needed right at my clerk’s register.”
“Chris was super helpful in getting me the right envelope, describing the price system and ensuring the right package went to the right location. Appreciate his patience and support during such a busy Saturday. He managed the long line with ease. Thank you so much team, you made this my go to USPS!!”
“Please give these ladies at the desk a round of applause. They work with zero staff, they have to cover ALL the shifts, or the building doesn't open. They're tired, working hard, and doing their best. Please don't yell at them, instead, send some of your friends for a job and help them out! Thanks ladies, for always greeting me with a smile and being there every single day for my business!”
“I love this post office because I remember the first time I came to the post office and they gave me my package with no the post office is not giving your package away it's probably because for one you need your ID for too if you don't got your ID they not going to give you your package...”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
“I was lucky enough to get Paulette at the counter today. I was express mailing a passport application. She was very knowledgeable about the process and I was on my way in 10 minutes. She never lost her patience; a real cool cucumber!Thanks so much!”
“Prompt, friendly, and reliable. The staff are pretty knowledgeable in regard to rates, best way to send your package, etc. The place could use a face-lift but the staff are great!”
“In this very confused and disturbed world where little comfort and trust abounds... I must say y'all are Literally above and doing a great job here!! Kudos to you all”
“My mail is always delivered whether it is nice out, rainy, blizzard etc. Even when our street was under renovation the mail was still delivered. They are awesome have never had one problem!”
10AM - 4:30PM
16847 Kercheval Ave, Grosse Pointe
Post Offices
“The staff is always helpful. Nice place to get stamps if you are a collector; the sheets are not bent and damaged like you sometimes find at the bigger post offices.”
“I had to rewrite this review because the reason I walked past 2 other Post offices were reviews about Jade. She was outstanding with her knowledge about passport documents and helped me through the process. I recently had a problem with a package I sent and I was a little hesitant. Everything went well. Denise the manager is looking into the package for me. Jade and Denise were awesome. Thank you both for your help.Tom”
“Today was my first visit to the post office since moving to Michigan a few weeks ago! There was only one person in front of me and one employee was off to the side, gathering some drop offs. She turned to me and asked if I needed help and I said yes! I just had some pre-paid drop offs! I had scheduled a pick up but it was Saturday and 3pm came and went with no sign of my mail carrier so I was getting a little concerned. I figured I'd check out our post office. (Back home I'd schedule pick ups and my mail carrier would NEVER pick up so I have a little anxiety about it.) Anyway, Kimberly was pleasant and said hi back to my toddler as many times as my kiddo said hi to her. ? She had a great attitude and assisted me expeditiously.On to the metered parking...everywhere you go has metered parking which is so strange. Back home we didn't have a meter for the library or post office or other necessary places so I was confused. The first 15 minutes are FREE. I hope that helps! I usually just need to drop off pre-paid packages.”
“Dropped something in a receptacle. Forgot to put a stamp. Time sensitive. Called the 2844 Livernois USPS. Cree got on the phone, called Maria (mail lady) had her come to the site to open it up, find my envelope, and let me affix my stamps. USPS >>>> UPS, they go the extra mile.”
9:30AM - 4:30PM
3434 Chene St, Detroit
Post Offices
“I had a great experience today mailing a package at this location. They helped me avoid overpaying because I did not need priority mail, and they even gave me a candy cane! This site also delivers the packages to my home, and they corrected some issues quickly when I called in. Thank you!”
“It appears as though this location is consistantly operated by just one postal service employee. She appears to be overworked. May be reason for her unfriendly demeanor. However i find that speaking to her with kindness & empathy brightens her attitude.”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“I had questions regarding business shipping, weights and measures. They were very helpful and pleasant. There wasn't a long wait. I left with some very useful information.”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“I think the staff at the Madison Heights branch are awesome. I've lived her for about 5 years and I've never had any real issues with mail delivery or employee attitudes. Whenever I need to go in, everyone so far has been fast, kind and helpful.”
“The staff is very helpful and appreciated by me every time I have things inside their scope. They are overworked and under recognized.That being said USPS as an entity should be ASHAMED OF THEMSELVES! I’ve only seen 2 people a lady I believe is the Post Master and one gentleman. Please get these people help and rehab the building!Again the workers are doing their best. If the front door is locked maybe they went on a rest room break. My every interaction with this team they are VERY helpful. Just be patient. If your experience push back. Just be gracious.I travel a lot and have PO Boxes in other states. Outside of South Dakota. These people the best I’ve come across.USPS your people deserve better work conditions. Leaky roofs so I’m sure mold is there.”
“I prefer this post office to many others. There is plenty of free street parking, and the office is spacious. I've never seen a long line here. I'm in and out within minutes. The service is friendly too.”
“my visit to this post office window was a refreshing and efficient Experience. Muhmed professionalism, friendliness, and willingness to assist truly made a positive impression. I highly commend the team for their excellent service, and I will undoubtedly continue to choose this post office for my future mailing needs.”
“Customer service is not always the easiest position to have, but I have experienced them go over and Beyond to ensure that they helped me as much as they possibly could.”
“Staff are knowledgeable and patient. I’ve never experienced a long wait time here, which is rare for a USPS store. Parking is made easy. Thanks for everything y’all do! Your neighbors appreciate you!”
“Thank you miss lady for going Beyond the counter to see if I had any mail even though you're line was 10 people long thank you. For the great customer service”
“I don't know how I got so lucky but I had a great experience at this post office. I admitidly have only been in the post office once that I can remember as an adult. I have never needed to send verified mail before. When I walked in I was greeted by both employees, and (I feel so bad for not getting the name) the female postal worker came out to the keosk to walk me through sending the letter and sending it the right way. She offered this help paitently as I clearly had no idea what I was doing. While out there regulars were coming in to check thier boxes, she greeted them they all seemed to know eachother by name. It was almost like a family diner feel. So I don't know who is rude there but my interactions were 5 stars.”
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“I always have the best experience at this Centerline, MI location! im always pleasantly greeted with a smile and care from Toni, Felicia and Dan and it's been that way since my first visit years ago! In the course of running errands years ago, I needed to stop in to mail a few packages, letters and flats I had accumulated about 25 minutes before closing. Toni helped me out with a pleasant attitude, patience and accuracy. I have come back to this location for years as ALL the staff have ALWAYS treated me with patience, respect, kindness and most importantly, speed & accuracy.My only request is to the USPS Postmaster to please update, renovate and add ADA compliant entryways to outside and inside the building of this Centerline, MI location as well as ADA parking spaces. The entire staff, Centerline residents and ALL customers deserve a fresh, bright, modern and ADA compliant USPS Post Office facility. Other than the request to update the building, I love this USPS staff at the Centerline, MI location!?”