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“It can be very hard to find dedicated hard working employees when experiencing difficult situations. Thank God for Renee Niewolak,CCUFC,Branch Manger(3) she wouldn’t give up until my issue was resolved. She demonstrated compassion and passion and determination to provide excellent customer service. You make me proud to be a member of Diversified Credit Union. Happy Holidays as you certainly made mine brighter 😊. Thanks again!!!”
“I found Ms. Burnham to be exceptionally kind, pleasant, helpful and very customer service driven! She exemplifies the Core Values of Community Choice and should be commended for her dedication and hard work, I have been a member for almost 10 years, she is by far best representative I have encountered. Please consider for opportunities to train others with your common. Respectfully! Rich Marsh”
“I had a great experience opening up a new account with this Credit Union it's a nice company and the staff is wonderful. I want to give a special thanks to my advisor Nikia she has great customer service skills, and she was very knowledgeable, and compassionate. I look forward to banking with this company a very long time”
“I went into the Berkeley location to get some documents notarized and was given excellent service. There were many pages and it was a bit confusing as some needed to be notarized and other didn't and some in not so apparent places. It took some time and I was helped all the way through, without feeling rushed. She was the young lady at the front desk when you first walk in and she made a some what confusing situation much easier. She even folded the documents up nicely for me and placed them in the envelope to be mailed off! Can't ask for more than that.”
“Ray helped me with multiple situations I came in looking to handle. I walked out of there owing less debt, less interest, and less stressed. Top notch customer service and a very talented critical thinking worker here. This MSGCU location is always stacked with excellence!”
“I've worked with Anna Stanko for many years, and she never fails to impress. Her professionalism, knowledge, and dedication to customer service are truly exceptional. No matter what banking need I have, Anna is always responsive, helpful, and willing to go the extra mile to make sure everything is handled smoothly and efficiently.
What sets Anna apart is the genuine care she shows for her customers. She takes the time to explain options, answer questions, and ensure I feel confident in every decision. It's rare to find someone so consistently reliable, personable, and committed to providing outstanding service.
I highly recommend Anna to anyone looking for a banking professional they can trust. She has earned my confidence and loyalty over the years, and I am grateful for everything she has done for me. Thank you, Anna, for always providing such exceptional service!”
“From the very first moment I spoke with Pagie my real estate loan originator, I knew in my spirit that she was the one I wanted to work with. There was something so genuine, calm, and uplifting about her energy it honestly felt like she was sent by God to walk this journey with me.
Buying a home and going through the loan process can be stressful and overwhelming, but she made it feel peaceful, clear, and even hopeful. Her spirit was warm, kind, and reassuring, and she never made me feel like just another client. She truly cared about me and my situation, and that made all the difference.
She took the time to explain everything, answer every question, and make sure I felt confident every step of the way. I always felt supported, respected, and encouraged. That alone is priceless.
If you are looking for someone who is not only knowledgeable and professional, but also has a beautiful heart and genuine compassion, Pagie is the one. I am beyond grateful for her guidance and support, and I truly believe she was a blessing placed in my path. 💛”
“I recently had to set up a couple's joint account with Parda Credit Union. My significant other and I had the honor of speaking with Jordan over the phone. Day after day, she was informative and clear, making the experience easy. We were in awe of how communicative and kind she was, even though I was very busy. I have been a member for some time now, and I am so pleased with all the help I get every time. Thank you so much, Parda!”
“Alliance Catholic Credit Union is a great financial institution. They show a personal interest in all their members. Vydia has helped me multiple times to resolve complex financial issues. I am so glad I switched to this credit union from a regular bank.”
“Karen and Lauren were exceptional. We came in two days ago and applied for a personal loan. We were explained our options within detail an great communication. Lauren got all of our information and in two days Karen was reaching out stating we were approved. I arrived at the branch to receive my debit card and had a folder waiting for me with my name on it with all related documents. If you are looking for a credit union, I HIGHLY recommend LMCU”
“I decided to come to this location because a teller at the other location made a comment under her breath about me to a person she was training and thought I didn't hear her. Unprofessionally . I remember how nice the people were here when I popped in once so I decided to do business here, and it was as I remember pleasant and professional”
“Extremely confident in what they do always helpful in anything that I might need over all these years, they have taken care of me very well. All their person know they are a professional, well trained, able to interact with any news that they may have God bless them in their travels.”
“Jake was so professional and friendly. What a fantastic experience!!!!! He is truly a gem. It is difficult in today’s world to find such a caring individual. You are very lucky to have him in your employ. I was elated with his service”
“Have been a member for 10 years and I absolutely praise this company. They’ve always been transparent, informative, respectful and very responsive when it came to anything I needed. Thank you OUR Credit Union !!”
10AM - 12:30PM
6010 Rochester Rd, Troy
Credit Unions
“I don’t usually go to the Troy location since I live more on the east side, but my experience was perfect. Just a simple transaction to withdraw cash in certain increments. The teller was very friendly and helpful.”
“Great customer service. Best banking experience I’ve had thus far. Very helpful and educated staff. They care about the customer and it doesn’t feel like they are just about big business and taking your money like some banks and unions do. I would 100% recommend banking with extra credit union. Thanks Lisa.”
“I had several transactions and needed a cashiers check for a new car. I was stressed. Billie at the Normandy branch. Stayed calm & calmed me down and smoothly processed everything. Thank you!”
“I cannot recommend CCCU enough! Their care, support, diligence and professionalism is unprecedented which is difficult to find in today’s world! Branch Manager Lizette and Advisor Ja’Shie have gone above and beyond during a refinancing for me! In fact, the whole team helped me tremendously when I bought my new home! I love Community Choice Credit Union! Again, highly recommend!”
““Mike, the manager, was extremely helpful and knowledgeable. He truly went out of his way to help me, and his customer service was outstanding.””
“I didn’t have a bank account for over a decade. I didn’t trust the bank. My boss kept telling me to open an account at Genisys Credit Union on Crooks road in Rochester Hills Michigan. It was single handedly the best decision I made when it came to my finance. The best customer service I’ve ever received from any business I’ve been to.
I can honestly say they’ve been flawless with my account. I don’t just highly recommend. I implore you to give them a chance. Thank you Gensisys. Life long customer here”
“I was having difficulty when I attempted to make an online purchase. All the information on the card was clear except for the cvv 3 digit code. I called the customer service representative to request another card and the agent I spoke with was very helpful and placed an order for a replacement card.”
“Marie at the Pontiac location was absolutely amazing! She was incredibly responsive, patient and pleasant to interact with! Her service reminded me of what customer service used to mean! You rarely encounter people like her in the service industry these days. She made the entire process so much easier!”
“I been a member of then it was Providence Hospital credit union, since the 1980's now, 2024, it's Credit Union Advantage. We are Zeal credit Union today and going strong, I never had a problem, they did not help me with, the staff in awesome, friendly, and I'm glad I stayed with this credit union through the years.”
“I’ve been a member for almost 20 years. Had a few hiccups every now and then but I’ve always appreciated the service that they provide. I have been able to get loans and financial assistance. I’ve never had a bad experience in 20 years!”
“Wow! That’s all I can say. I did everything online for account opening and it was amazing. I work a ton of hours so getting time to get into a branch is hard for me. Every person from BlueOx I’ve encountered through email, phone and video call were exceptional in service and went above and beyond for me and my situation to get an account opened with them. I will be staying a member for a long long time to come. They did more for me in 1 day than Chase Bank has ever done in the many years I’ve been with them. They actually treat you as a person and not just a number on their books.”
“People are always very friendly. Sometimes the wait can be long to talk to someone. They always help with my issues. They do a great job. They do make me feel like family.😊”
“Bryon and the Local make everything so easy and always do what they can to get us the best coverage for the best price. Highly recommend for all your insurance needs!”
“I have been a member for approximately 35 years, since they were Michigan Bell C U. I have always received friendly, courteous, and informative service. Upon walking through the door I have been greeted with a smile and “Hello” and if there is someone in line, the next statement has been “We’ll be with you shortly” followed by, “Sorry for the wait,” once I’m at the counter. Nothing but praises for this business as I was formerly a member of the one connected with the company where I worked and the difference is phenomenal. Good Work Vibe Employees!!!”
“I am using this credit union for a while. This time I needed assistance with getting the loan. I really appreciate all assistance I received from mr. Lee during this process.
I will recommend this branch to my family and friends !”
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“I give the Clawson branch a solid 5 star rating. I drive past a closer branch in Sterling Hgts. to do my banking at the Clawson branch.
My frustration has been with the transition of merging the two credit unions. We were told that MSGCU had a much better computer platform for banking......I guess we fell thru the cracks. It has.proved frustrating and harder to navigate thr new system.”