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“Thank you for your help Kayla. Your service was excellent and very FAST. Many thanks for your kind and efficient service. I have already and will definitely continue to recommend your services to others in the future.
I want to express my extreme gratitude and awe at the expertise, customer service, and sheer niceness of Kayla. I’m quickly pulling together a limited amount of resources in order to meet an unexpected deadline, and Kayla could not have been more delightful and helpful. Thank you for hiring this treasure, She’s a stellar example of the customer service that makes a positive difference when working under pressure!☺️”
“My FAVORITE post office! Tim, and Laura make sure everyone feels right at home when visiting. I've never been to any post office where everyone's personality is GREAT, fun, and always upbeat! If I could give this post office 10 stars I would. The only downside is that they aren’t open Saturday's, and close at 5pm M-F. 6:30/7pm would be a great closing time, but I do understand that romulus isn't a very big town, and they probably don't have enough customers to really stay open that late. I”
“United States Postal Service provides an important and reliable service for the community by handling mail and package deliveries efficiently. The local post office is generally organized and offers essential mailing services in a convenient location.
The staff are usually professional, patient, and helpful when assisting customers with shipping, tracking, or other postal needs. Even during busy times, they work hard to keep things moving smoothly.
The facility is typically clean and accessible, and services such as package drop-off, P.O. boxes, and mailing supplies make everyday tasks more convenient.
Overall, the United States Postal Service continues to be a dependable resource for sending and receiving mail, supporting both individuals and businesses in the community.”
“Amazing service. It's a shame there have to be crybabies who chose to rate down the business because customers decided they wouldn't wear masks. If you're so afraid of people not wearing masks you want to cry that's not the fault of the business. Keep up the good work anyways guys.”
“The staff is amazing! I'm not sure why their rating is so low. I've always had professional and friendly service when I go in. When there are long lines and you've been waiting they always apologize for the wait. Great job!”
“The people who work here are always very helpful and very pleasant. I enjoy that. There’s never a line here and they ALWAYS have the most insane selection of stamps including international/global, yearly collections, special character's, historical stuff. They seem to do some passport stuff here too. This is 100% my preferred post office as someone who goes to the post office a lot.”
“Brian, nina, Mike, and the kind lady that was locking the door on 06/03 are great people they all went out of the way to make sure I was taken care of. I’ll keep coming here even if it’s out of my way!”
“Simple and convenient when the other locations are closed I come here they're open later until 7 which is nice ✅ Prepare your packages at home then just come in and drop it off in the self service bin ?”
“I didn't have much of a problem besides the staff was a little slow to call me up. I was hoping to change my address then go but the lady who was helping me was very helpful and kind. I overall happy”
“Awesome I love that they're open later on weekends compared to other locations super quick and convenient ?? It's better to get your packages ready before so when you get there you just drop them off in the bin and go ?”
7AM - 11PM
3710 Dix Hwy, Lincoln Park
Post Offices
“The USPS customer service is wonderful especially Robert and his co workers they greet you very kindly. I recommend the post office highly because they are fast and knowledgeable.And they all treat you with respect and kindness.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
“Very professional. I was greeted by a friendly employee who took the time to show me how to work the systems. She then helped me work through my designs and pictures to formulate my store’s ad. Would highly recommend to anyone who prefers professionalism.”
“My client was pu by me at nursing facility she couldn't walk...sil worker brought mail there were holding for her outside to the car. ..didn't get his name ...Black mail carrier you are the Best!...this was the only way to remember you on a Monday....heck I'm Black female....nice is nice no matter what color... ? Great Post Office”
“Shoutout to the Garden City post office! I had a package that I desperately needed, and it had been delayed for whatever reason with no updated delivery date. I filled out a form online through USPS, and within the hour, someone from the Garden City post office called me.
She explained the reason for the delay, let me know she would follow up the next day to make sure it was delivered or give any updates, and when I mentioned that I needed it by a certain time before work, she even put me on a quick hold to check on it. A moment later, she came back and said they were going to try to have it delivered within the next hour.
Truly so grateful for the kindness, communication, and effort!”
“Had an appointment with USPS today for a passport! I was greeted by Ben and was greatly taken care of! Please have patience with these guys. They’re the reason our mail system is secured. Thanks again”
“Wheres my mail ! Live on Columbia Street and we get no mail ! I have credit card bills to pay! If my credit score goes down because I didn't get mail I'll suevthe post office! I need answers !”
“On 9/1/21, I experienced a rude female USPS employee. The blue drop box states 5:00 p.m. collection pick up time. It was 4:34 p.m. when the employee rolled away the mail bin from the blue drop box. She refused to answer me in a professional manner, if the mail that gets placed into the drop box at the present time 4:35 p.m., will not be collected or processed until the following day?”
10AM - 1:30PM
20615 Fenkell St, Detroit
Post Offices
“The Brightmoor station is always amazing! Mr. Wofford is always super pleasant and friendly. It’s nice to get to know the staff. The last time I was there I was walking around trying to fit my package in one of the boxes they sell. The girl saw me struggling and found me the perfect box! Just wonderful service every time!”
“This place rocks! Super nice postal carriers who truly deliver rain, sleet, or storm! They start at the wee hours of the morning and deliver until it's dark out. I trust the post office because they do a great job! Some ppl in the comments clearly think the world revolves around them. It's sad that adults are allowed to post such ridiculousness. I think whoever reads this should pray for those lost souls ?”
“I wish I could remember the woman’s name who helped me with getting my passport!
She was diligent, kind and helped me through an overwhelming process. Thank you so much”
“Been there 2 times to get my package and everyone has been nice and polite even late in the day. The manager told me my package would be delivered to me today at the address on the package. I waited until well after post office hours and couldn't believe it when the manager himself knocked on my door to deliver the package. Extremely grateful to the staff and the manager Eric.”
10AM - 1PM
10455 W Jefferson Ave, River Rouge
Post Offices
“The staff is courteous, and helpful! The carriers are polite also. This staff goes above & beyond when assisting customers. Too many people are in a rush, & impatient. After the clerks have waited on you they just about know why you’re there! You can’t say that about all customer service staff! Thank You!”
“I ordered some stuff from ipsy when I went to track it it said out for delivery on 1/13 but never received it track it for the second time on 1/14 it said it wad delivered at 6:35 look outside no package I'm so livid right now don't know what to do ?”
“They got me out super quick, employees were professional, quick and friendly. Lobby is 24 hours with a ton of PO Boxes and a do it yourself machine. Highly reccomend this location.”
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“Victor is hands down one of the best employees at the United States Postal Service. Every single time I come in, he’s genuinely smiling and welcoming. He has an amazing personality, treats everyone with respect, and carries himself with nothing but positivity — no hate, no bad attitude, just good energy.
I come to this location at least once a week, and Victor has never disappointed me. No matter how busy it is or who he’s helping, he stays patient, happy, and professional with every customer. His customer service is outstanding, and he truly makes the whole experience better just by being there.
The USPS is lucky to have someone like Victor. He’s a great guy and a perfect example of what excellent customer service should look like.”