9AM - 5PM
2469 Cedar St, Holt
Banks
9AM - 5PM
2285 Cedar St, Holt
Banks
“My wife n I came to pull money to buy a car on a friday, we transferred money from cash app to Huntington, the money was instantly transferred, but wasn't available. We would of had to wait until Monday to get it in cash if it weren't for the GM Matthew. He called his superiors and got the process expedited.
Matt went above and beyond for us, he understood the deadline we faced n made it possible.
5 stars ⭐⭐⭐⭐⭐”
9AM - 5PM
500 N Homer St, Lansing
Banks
“I’ve worked with a few other loan officers at Dart, and one recently that was unpleasant. Amy Sheppard's service was refreshing after my last Dart interaction: she was swift with communication, demonstrated a mastery of her skills, and personable. Ten out of ten. I’ll be adding Amy to my preferred lenders list.”
9AM - 5PM
368 S Park St, Mason
Banks
“All of the tellers have been very attentive and kind. I've never had to wait long at all, pretty much been helped right away every time I've gone inside.”
“I recently had the pleasure of working with Jarae and the team at FNBA on an extremely challenging loan file for one of my clients. The family had been through unimaginable hardship, and finding a way to get them into a home that better suited their needs was deeply important to all of us.
From day one, Jarae approached the situation with compassion, professionalism, and a true commitment to making it work. The file was not easy—there were complex financial hurdles and countless moving parts—but he and his team never gave up. They worked tirelessly behind the scenes, guided us through every challenge, and kept communication strong the entire way.
In the end, we closed the loan and helped this family achieve the stability and comfort they needed. FNBA not only made me look like a rockstar to my clients, but more importantly, they changed a family’s life.
Huge thank you to Jarae and the FNBA team for your dedication, expertise, and heart. I’m grateful to have partners like you in this business!”
8:30AM - 4:30PM
2112 Jolly Rd, Okemos
Banks
“We have dealt with Nate Kirk for a few different loans over the last several years. He has always been very straight forward and extremely helpful in negotiating through all our different option. Highly recommend him.”
“I use this location for a credit union service center. I was having trouble get my funds Nick the manager was quick to help call to get approval. Thanks for your help an patient 🙏”
9AM - 5:30PM
1701 Hamilton Rd, Okemos
Banks
“I live out of state and needed to set up my parents CASE account for online banking. Called customer service and was assisted by Becca. This was by far the most efficient and pleasant experience I have ever had with a financial institution. Becca was courteous, professional and made the process easy to follow. Thank you Becca.”
“It was a great experience, Thanks to Chelsea. She was very understanding, patient, very caring, a wealth of information answering all of my concerns, and questions. Went above and beyond, I appreciate her for helping me and was able to figure out the issue. Handled everything professionally.”
“I worked with personal banker Jordan Perrin to add a person to a bank account. The matter was complicated because the person lived out-of-state. But Jordan managed to accelerate the process and resolve the barriers for me. Paperwork and approvals that can take a few days were completed in about an hour. Her helpful attitude, knowledge and determination to get it done was great. My experience with Jordan is one of the reasons that I bank with Mercantile.”
8AM - 6PM
4316 S Pennsylvania Ave, Lansing
Banks
“Just spectacular. I've been banking here for almost 40 years even after moving out of state because there's simply nobody better and I find their online options at least as convenient as anything I could do from a local branch. That said, they still have allied branches even in my state for times when I have to retrieve a cashier's check or other face-to-face transactions. The service associates are some of the most helpful and caring from any business i regularly deal with. CASE is the place for me!”
“Huge shoutout to the Midtown Lansing PNC team for going above and beyond! They sent a personal card congratulating my family on our new baby after a brief call about savings options. That kind of genuine kindness really stands out. Thank you!”
“Great credit union friendly & helpful staff they assisted me to do the shared brach so i could put money in my account from another state while I was traveling they took the stress out of it. Big Thank you to them.”
“I had a terrific phone conversation with a representative at the Fairlane location on linking my Venmo account with my DFCU account and got the answers I needed to move forward. I appreciated the help she gave me.”
“Everyone I worked with in-branch (Simon, S Lansing) or call center agents were extremely helpful, patient, thorough, answered all my questions and resolved all my fraud-related issues quickly. Thank you!”
“Ann, Andrew & Nichole are awesome; always friendly and as helpful as requested. Been a customer for 25 years and always satisfied. Going to the bank is like visiting a friend. I have had less than helpful and down right rotten service at another large ;bank. Keep up the great work.”
“DFCU credit union is customer service driven. They are accessible to speak with a real person when you have questions about your account. In this day and age it is comforting to know that someone has your back.”
8:30AM - 4:30PM
322 S Jefferson St, Mason
Banks
“After the unfortunate loss of my brother in June, who banked with Commercial Bank, I have truly been pleased with the service that I have received from the bank associates. From Stephanie, a Mason teller, to Melissa, the Mason Branch Manager, it has been true customer service at its finest. It’s always a pleasure walking into the Mason branch knowing that you are going to be greeted with a smile and taken care of the way a customer should. Thank you, Melissa, for your exceptional help in getting my brother’s estate account set up. Commercial Bank and its customers are fortunate to have you!”
9 AM - 5 PM
121 S Waverly Rd, Lansing
Banks
“It is really nice to use a bank where the staff knows the customers and is able to provide really personalized service. You can call them and a person you know answers the phone and helps you - just like the good old days of banking!”
9AM - 5:30PM
2300 Jolly Rd, Okemos
Banks
“Stopped in after work to transfer my accounts from CHASE to MSUFCU. I was helped by AJ. She was extremely helpful and taught me a lot in the 30 minutes I was there. I recommend this location to anyone in the area! Thanks again AJ. It was a pleasure meeting and working with you.”
“Had a great experience here today! The bank tellers were super friendly! They made me feel at ease making a deposit. I do not like going inside a bank for some reason. Always use the ATM.”
“We have banked with DFCU for 28 years in part because we prefer a credit union and it’s conveniently located but primarily because of the great service we receive from tellers and managers. Our branch manager Jamie has especially been helpful over the years!”
“The mix of shops here has changed a lot over the last 50 years. Rite-Aid is the one constant. It's smaller than any other Rite-Aid in the area, so its selection is limited, but we can usually find what we need, and it's location is convenient.”
“Jessica is hands down the most knowledgeable banker I have ever dealt with, she got to the bottom of an issue the bank was having and solved it, she took the initiative to solve other problems on my account while she was fixing the first problem, great person to work with!”
9AM - 5:30PM
1300 W Lake Lansing Rd, East Lansing
Banks
“We’ve banked with Lake Trust for 50 yrs. Staff are always kind and helpful, doing whatever it takes to complete the task we need. We trust them completely!”
“I called on behalf of my mom today and Kodee was extremely helpful and kind. She made me feel like my call was truly important and she took her time with me! Very pleased! She rocks! :)”
9AM - 5:30PM
1133 S Cedar St, Mason
Banks
“I came in for help getting a loan & had the pleasure of working with Jami S. She was so sweet & helpful. Felt like she actually cared about the situation I was in & was just overall a great experience. Thank you Jami!!”
“If you’re looking for someone to focus on your specific needs and not just another big bank experience, Brad Tkaczyk is your guy! Can’t say enough good things about his service!”
“Because I was opening a type of political account that is uncommon we had a glitch in processing. The staff worked with me as fast as they could to resolve the issue. We all learned something from the experience!”