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9AM - 5PM
2469 Cedar St, Holt
Banks
“I've had a great experience with Huntington Bank. The staff has always been friendly, professional, and willing to work with me whenever I've had questions or needed help. Their banking services are easy to use, and I've always felt like they value their customers.
My only complaint is that I really miss having Huntington Bank branches inside Meijer stores. Those locations were incredibly convenient, especially when I was already shopping. I wish they had kept them open.
Overall, I'm very happy with Huntington Bank and appreciate everything they do. I definitely recommend them to anyone looking for a bank that treats its customers well.”
9AM - 5PM
500 N Homer St, Lansing
Banks
“I’ve worked with a few other loan officers at Dart, and one recently that was unpleasant. Amy Sheppard's service was refreshing after my last Dart interaction: she was swift with communication, demonstrated a mastery of her skills, and personable. Ten out of ten. I’ll be adding Amy to my preferred lenders list.”
9AM - 5PM
368 S Park St, Mason
Banks
“All of the tellers have been very attentive and kind. I've never had to wait long at all, pretty much been helped right away every time I've gone inside.”
“Stephanie B. was amazing! Very personable and knowledgeable. She went above and beyond to help me work through the process. Even when I got frustrated and impatient, she was super professional, and actually showed care, which is rare. Took longer than expected waiting on things out of our control but, when pushed come to shove, she worked hard to help push, and we got it done. Very grateful to have worked with her and would highly recommend!”
8:30AM - 4:30PM
2112 Jolly Rd, Okemos
Banks
“We have dealt with Nate Kirk for a few different loans over the last several years. He has always been very straight forward and extremely helpful in negotiating through all our different option. Highly recommend him.”
“I use this location for a credit union service center. I was having trouble get my funds Nick the manager was quick to help call to get approval. Thanks for your help an patient 🙏”
9AM - 5:30PM
1701 Hamilton Rd, Okemos
Banks
“I live out of state and needed to set up my parents CASE account for online banking. Called customer service and was assisted by Becca. This was by far the most efficient and pleasant experience I have ever had with a financial institution. Becca was courteous, professional and made the process easy to follow. Thank you Becca.”
9AM - 5PM
3001 Coolidge Rd #105, East Lansing
Banks
“Lauren and Jay are excellent! I didn’t even realize this was a full service location. But I had an excellent experience here, they were very friendly and I will be back!”
“It was a great experience, Thanks to Chelsea. She was very understanding, patient, very caring, a wealth of information answering all of my concerns, and questions. Went above and beyond, I appreciate her for helping me and was able to figure out the issue. Handled everything professionally.”
8AM - 6PM
4316 S Pennsylvania Ave, Lansing
Banks
“Just spectacular. I've been banking here for almost 40 years even after moving out of state because there's simply nobody better and I find their online options at least as convenient as anything I could do from a local branch. That said, they still have allied branches even in my state for times when I have to retrieve a cashier's check or other face-to-face transactions. The service associates are some of the most helpful and caring from any business i regularly deal with. CASE is the place for me!”
“I had a terrific phone conversation with a representative at the Fairlane location on linking my Venmo account with my DFCU account and got the answers I needed to move forward. I appreciated the help she gave me.”
“Great credit union friendly & helpful staff they assisted me to do the shared brach so i could put money in my account from another state while I was traveling they took the stress out of it. Big Thank you to them.”
“Ann, Andrew & Nichole are awesome; always friendly and as helpful as requested. Been a customer for 25 years and always satisfied. Going to the bank is like visiting a friend. I have had less than helpful and down right rotten service at another large ;bank. Keep up the great work.”
“Everyone I worked with in-branch (Simon, S Lansing) or call center agents were extremely helpful, patient, thorough, answered all my questions and resolved all my fraud-related issues quickly. Thank you!”
“The mix of shops here has changed a lot over the last 50 years. Rite-Aid is the one constant. It's smaller than any other Rite-Aid in the area, so its selection is limited, but we can usually find what we need, and it's location is convenient.”
“DFCU credit union is customer service driven. They are accessible to speak with a real person when you have questions about your account. In this day and age it is comforting to know that someone has your back.”
9 AM - 5 PM
121 S Waverly Rd, Lansing
Banks
“It is really nice to use a bank where the staff knows the customers and is able to provide really personalized service. You can call them and a person you know answers the phone and helps you - just like the good old days of banking!”
9AM - 5:30PM
2300 Jolly Rd, Okemos
Banks
“Stopped in after work to transfer my accounts from CHASE to MSUFCU. I was helped by AJ. She was extremely helpful and taught me a lot in the 30 minutes I was there. I recommend this location to anyone in the area! Thanks again AJ. It was a pleasure meeting and working with you.”
“Had a great experience here today! The bank tellers were super friendly! They made me feel at ease making a deposit. I do not like going inside a bank for some reason. Always use the ATM.”
8:30AM - 4:30PM
322 S Jefferson St, Mason
Banks
“After the unfortunate loss of my brother in June, who banked with Commercial Bank, I have truly been pleased with the service that I have received from the bank associates. From Stephanie, a Mason teller, to Melissa, the Mason Branch Manager, it has been true customer service at its finest. It’s always a pleasure walking into the Mason branch knowing that you are going to be greeted with a smile and taken care of the way a customer should. Thank you, Melissa, for your exceptional help in getting my brother’s estate account set up. Commercial Bank and its customers are fortunate to have you!”
“We have banked with DFCU for 28 years in part because we prefer a credit union and it’s conveniently located but primarily because of the great service we receive from tellers and managers. Our branch manager Jamie has especially been helpful over the years!”
“Jessica is hands down the most knowledgeable banker I have ever dealt with, she got to the bottom of an issue the bank was having and solved it, she took the initiative to solve other problems on my account while she was fixing the first problem, great person to work with!”
“The people that work here are VERY nice. Not sure why there’s 1 stars but my experience is impeccable. You might have to wait but maybe some of you should learn patience.”
“If you’re looking for someone to focus on your specific needs and not just another big bank experience, Brad Tkaczyk is your guy! Can’t say enough good things about his service!”
“I called on behalf of my mom today and Kodee was extremely helpful and kind. She made me feel like my call was truly important and she took her time with me! Very pleased! She rocks! :)”
9AM - 5:30PM
1300 W Lake Lansing Rd, East Lansing
Banks
“We’ve banked with Lake Trust for 50 yrs. Staff are always kind and helpful, doing whatever it takes to complete the task we need. We trust them completely!”
9AM - 5:30PM
1133 S Cedar St, Mason
Banks
“I came in for help getting a loan & had the pleasure of working with Jami S. She was so sweet & helpful. Felt like she actually cared about the situation I was in & was just overall a great experience. Thank you Jami!!”
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“Because I was opening a type of political account that is uncommon we had a glitch in processing. The staff worked with me as fast as they could to resolve the issue. We all learned something from the experience!”