“Mark at Primart = Certified Gas Station Rockstar We rolled into the Primart station in Eau Claire on a mission — snacks, vibes, and a truly questionable amount of lottery tickets. And standing behind the counter like a golden-haired guardian angel… was MARK. Blonde. Majestic locks. Customer-service charisma turned all the way up. This man didn’t just ring us up — he made us feel like VIPs at the world’s finest convenience store. We dropped about $200 on lotto tickets, had an absolute blast talking with him, and felt so good about the whole experience that we came BACK an hour later to cash in and buy even more. Did we return because of our winnings? Sure. Did we also return because Mark radiates “lucky charm energy”? Absolutely. If we ran a business, we’d draft him first round — no hesitation. He’s quick, personable, hilarious, and makes the whole place feel like your neighborhood hangout instead of just a gas station. Primart — do not let this man go. Wrap his name tag in bubble wrap and put him on the Employee Hall of Fame wall. Only note: pizza could level up a bit — but when the service is this good, we’re mostly here for the tickets, the laughs, and Mark’s golden-retriever-positive-vibes. We’ll definitely be back — for more tickets… more winnings… and most importantly… more Mark.”
“I have been using these fine people for many years now. Always friendly and professional on the phone. Delivery is always on time, with zero disturbance to property. Highly recommended!!!”
“It doesn't look like much from the outside and the interior is a little dated, but both the store and the restrooms are well lit and surprisingly clean for 10am on a busy Saturday.”
“Super Super Clean ,the Selection of Variety In Foods 4 Just For Breakfast!Unfortunately My Boo Dale , Is A Greedy One w/ his Cash ! ☹️thought A Muffin was enough!”
“Don't let the slightly rough exterior of this shop deter you. This is an excellent, honest mechanic. He and his team work fast and charge fair prices. I was stranded, on the highway, a complete stranger, 3 hours from home, and managed to limp to this shop. The owner and his team, bent over backwards, even staying after closing, to diagnose the problem, hunt down and get the necessary part, and get me back on the road and home safely. I'm so thankful and so impressed! Wish I was local. They would be my new mechanics!”
“🙁 why did the Shell company change its name to something new? I can’t remember. I know I’ve got a bill to pay, but I can’t find where to go to to pay it. Can you help me? Thank you for all of your wonderful service there. I always shop at Shell on Napier.”
“Stopped at this BP neighborhood doesn't look too good but the people inside the BP gas station that run it are really nice and it cooked good wings and got great pizza plus so as long as you can deal with the scenery you're good”
“i had a really scrumptious cinnamon bun here for only 94 cents… it was really yummy and the staff were so nice… i wish i lived closer but unfortunately i was driving home from a road trip. i will come back one day for 94 cent cinnamon bun”
“There's a friendly little gas station/convenience store just off the Interstate Hwy 94/ State Hwy 31 bypass exit 13 in the little country Village of Berrien Springs, Michigan. There's actually a Seventh-day Adventist University in Berrien Springs though. Lots of international students make it a very interesting community! BP is a great rest stop from your road trip. Two booths can seat up to 12. Great Coffee Bar, freshly brewed every hour or so. Gigantic wall-to-wall Beverage Cooler. Everything from 99 cent Bottled Water to pricey Brut Champagne and popular Beers. Selection of tasty Sandwiches. Microwave Oven. Snacks. Candy. Basic Automotive Supplies. Gas prices vary.”
“Getting back in town late from working at a job site out of town this is usually the only store that's open, thank god, I usually see some entertaining people that late at night LOL”
“Customer service is outstanding. vapes and liquor selection is unmatchable. Prices ar phenomenal with new coolers, able to see product and vast variety of products. Not to mention Hot Food which makes it a one stop shop. Check em out!!”
“Every little knick-knack and item you may need in the convenience spot, not to mention all the lovely ladies that continue to give great customer service and even better conversation”
“Staff is friendly and engaging.Gas prices are usually the cheapest in town and almost always cheaper than the Phillips 66 down the road.Accessibility to the store is quick and easy thanks to a prime corner location so easy in and easy out if you know the traffic lights. Decent hot and ready food selection as well as a nice selection of cold foods.”
“There was an employee there that went beyond her duties She worked at night during the week. She was beautiful inside as well as outside. More people should be like her. I appreciate everything that she did for me.”
“Apparently under new management. New owner says he's trying his best to turn around the place. It used to be dingy and dimly lit. Now it's super clean and well lit. They have been building up a frozen food section and are supposedly working on getting cold beer too. Friendly guy working the place.”
“This place is freaking awesome. There’s a Chinese buffet and Burlington Coat Factory within walking distance. And they did a cash advance for free for me. I highly recommend taking a 34 hour reset here oh yeah and there’s a Walmart close by. But I wouldn’t do a lot of shopping because it is a little bit of a walk”
“Stop in for fuel or some lottery, and perhaps you might be the next lucky customer to purchase a winning $1,000,000 Lucky 7's ticket worth $2,000 like some unknown customer did on January 27, 2020.”
“Stopped by on my way back to Indiana and the owner was able to help me get a gasoline discount which is very helpful nowadays. Easy in and out and convenient to grab a coffee too.”
“I didn't have any problems filling up gas except that the pump was out of receipt paper. I was able to get one printed by the person running the register inside.”
“I've come to this truck stop for gas and food many times over the years. They have all the basic things you expect from a gas station, decent bathrooms, and I believe evem showers for the truckers. They sell their own brand of pizza, which is actually not bad. I'd even argue it's better than the pizza at Casey's General Store. If gas station food isn't your jam, there is a Wendy's attached. They used to be called Flying Jay, but changed the name to Pilot maybe a little less than 10 years ago. I think Flying Jay Truck Stops still exist but Pilot is owned by the same company. I only say it still exists because the pizza boxs say both names on the box. I will also say, they do tend to have fairly clean bathrooms and the staff has never been rude. I also like that they sell dvds here, as it's where I bought the bulk of my Criminal Minds dvds.”
““Excellent service! The receptionist at the fuel station was very welcoming, polite, and professional. She greeted customers with a warm smile and handled everything efficiently. Her friendly attitude made the visit a pleasant experience. Highly appreciated!””
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Texas-born Buc-ee's is changing the way people think about gas stations and convenience stores. This chain is known for its huge stores along highways, some with over 100 fuel pumps. With its funny billboard ads, award-winning clean bathrooms, and branded items Buc-ee’s is hard to miss. The company wants people to actually plan to stop at Buc-ee's during road trips, not just go there as a last resort. And it's working - the chain has a huge fan base, with Facebook groups dedicated to Buc-ee's having hundreds of thousands of members.
Sheetz Inc., the Pennsylvania-based convenience store chain, is making big moves in the Motor City. The company announced plans to open four more locations across metro Detroit, weeks before opening its first Michigan location. The first Michigan Sheetz will open its doors in late summer at 33380 Wick Road in Romulus. More locations are planned for Taylor, Warren, and Macomb Township, each employing around 30 people, mostly full-time.
Love's Travel Stops is rolling out a new system that turns work into a game for its restaurant employees. Picture this: Three big screens in each restaurant, tracking how fast workers greet customers, take orders, and hand out food. It's not just for show - early results say it's making service 11 seconds faster on average. "These monitors track key performance metrics in real-time, such as greet times, order processing times and the time it takes for food handoff," Love's explains. The system creates a more interactive environment, fostering friendly competition between stores.