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“Deon was SO helpful when I had a large box going to Germany returned to me because of inaccurate customs information. With his help, I made the correction, he did not charge me again, and the package arrived in about 8 days! I have never experienced the type of customer service this USPS location provides!”
“I have to mail a 50 lb suitcase. Came to this small quiet countryside postal office. It is clear and few people there. The staff is very helpful. She made the process easy and fast. This office is strongly recommend.”
“We would like to sincerely thank Lodana for the outstanding service she provided during our passport appointment. My wife and I arrived late due to construction and unexpected delays, but Lodana welcomed us with patience and professionalism.
She handled our passport applications very efficiently and took the time to clearly explain every step of the process, including the required procedures , photos and fees. Her knowledge, professionalism, and willingness to help made what could have been a stressful experience very smooth and easy for us.
We truly appreciate Lodana’s excellent customer service and dedication. She is a great asset to the office, and we are very thankful for her help. Highly recommended!
USPS Livonia thank you so much”
“Thank you for your help Kayla. Your service was excellent and very FAST. Many thanks for your kind and efficient service. I have already and will definitely continue to recommend your services to others in the future.
I want to express my extreme gratitude and awe at the expertise, customer service, and sheer niceness of Kayla. I’m quickly pulling together a limited amount of resources in order to meet an unexpected deadline, and Kayla could not have been more delightful and helpful. Thank you for hiring this treasure, She’s a stellar example of the customer service that makes a positive difference when working under pressure!☺️”
“The staff is amazing! I'm not sure why their rating is so low. I've always had professional and friendly service when I go in. When there are long lines and you've been waiting they always apologize for the wait. Great job!”
8:30AM - 6:30PM
6300 North Wayne Road, Westland
Post Offices
“First time coming here! NINA was very patient and helpful with me. I’m newer to post offices And honestly, didn’t know what to do, but she gave me all the information that I needed to know, especially for a work company that I work for. These were really important for me to pick up. She made it very easy for me. Great service she provided!!”
“Simple and convenient when the other locations are closed I come here they're open later until 7 which is nice ✅ Prepare your packages at home then just come in and drop it off in the self service bin 📦”
9:30AM - 6PM
23169 Michigan Avenue, Dearborn
Post Offices
“Awesome I love that they're open later on weekends compared to other locations super quick and convenient ?? It's better to get your packages ready before so when you get there you just drop them off in the bin and go ?”
“I didn't have much of a problem besides the staff was a little slow to call me up. I was hoping to change my address then go but the lady who was helping me was very helpful and kind. I overall happy”
7AM - 11PM
3710 Dix Hwy, Lincoln Park
Post Offices
“The USPS customer service is wonderful especially Robert and his co workers they greet you very kindly. I recommend the post office highly because they are fast and knowledgeable.And they all treat you with respect and kindness.”
8:30AM - 5:30PM
24837 Goddard Road, Taylor
Post Offices
“I wish I could remember the woman’s name who helped me with getting my passport!
She was diligent, kind and helped me through an overwhelming process. Thank you so much”
8:30AM - 6PM
14000 Dix Toledo Road, Southgate
Post Offices
“Had an appointment with USPS today for a passport! I was greeted by Ben and was greatly taken care of! Please have patience with these guys. They’re the reason our mail system is secured. Thanks again”
“This particular office is clean, the attendants are respectable to all customers, the only complaint i have I'd they advertise black hero stamp-but they are never in stock...just take down the poster of African American heroes and advertise the forever flower stamp...because those are never out...ridiculous.”
8:30AM - 5:30PM
23332 Farmington Road, Farmington
Post Offices
“My client was pu by me at nursing facility she couldn't walk...sil worker brought mail there were holding for her outside to the car. ..didn't get his name ...Black mail carrier you are the Best!...this was the only way to remember you on a Monday....heck I'm Black female....nice is nice no matter what color... ? Great Post Office”
“I've been dropping packages off here for the last couple weeks on my way to work, and they are always as fast as they can be, and I feel like they care a lot about the customer's time being valuable. If there's ever a line, it's been someone coming in and not understanding how to do something, or just having a big order (so that's out of the post office's control on timing) but I can still feel the ladies working with a sense of urgency to get to the next guest. They're always matter-of-fact here and haven't treated me like I'm stupid (I don't know how shipping things works, or at least, I didn't at first - I'm better now), and have gotten my packages their printed labels and scanned in just as fast. They also tend to pay attention to the packages I send having custom writing on one side, and make sure to put the shipping label on the other side, so nothing is covered up :)
This location is very easy to get to as well, at the end of a dead end, so there's almost no traffic to worry about when coming or going except other post office errand folks. The parking lot is large, but the lobby is small. The double doors before entering make a VERY warm / humid entryway, so be warned if you are sensitive to that especially in the summer time; otherwise the building is set up like a normal post office inside! Both doors have push buttons to operate, and the interior doors are always propped open when I've gone, so this is a fairly accessible location I believe (though the entryway vestibule portion is very small and may pose a bit of maneuvering to get a powerchair through with the door swinging clearance).
Thank you, Oak Park USPS :)”
“Wheres my mail ! Live on Columbia Street and we get no mail ! I have credit card bills to pay! If my credit score goes down because I didn't get mail I'll suevthe post office! I need answers !”
“This place rocks! Super nice postal carriers who truly deliver rain, sleet, or storm! They start at the wee hours of the morning and deliver until it's dark out. I trust the post office because they do a great job! Some ppl in the comments clearly think the world revolves around them. It's sad that adults are allowed to post such ridiculousness. I think whoever reads this should pray for those lost souls ?”
“After going to the Canton post office, where they wouldn’t give me a piece of tape, I went to the Wayne post office because Canton would mail my package without the piece of tape that they wouldn’t provide me and the Wayne office was fantastic. I was in and out in three minutes or less. Thank you to Nina.”
“I was missing some packages after our wind storm Friday. The lady behind took time to speak with my carrier and find out how many she delivered. They suggested I cast a wider net around my house and they were right! I appreciate them both taking the time and being kind enough to help me, as well as remind me to factor in the weather. Thank you so much!”
“For any of you wondering, there is a difference between the Allen Park Post Office and the Allen Park USPS distribution center. The post office is small and it's virtually impossible for packages to be lost for weeks. The distribution center is a completely different ball game.”
“I ordered some stuff from ipsy when I went to track it it said out for delivery on 1/13 but never received it track it for the second time on 1/14 it said it wad delivered at 6:35 look outside no package I'm so livid right now don't know what to do ?”
“They got me out super quick, employees were professional, quick and friendly. Lobby is 24 hours with a ton of PO Boxes and a do it yourself machine. Highly reccomend this location.”
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“Shoutout to the Garden City post office! I had a package that I desperately needed, and it had been delayed for whatever reason with no updated delivery date. I filled out a form online through USPS, and within the hour, someone from the Garden City post office called me.
She explained the reason for the delay, let me know she would follow up the next day to make sure it was delivered or give any updates, and when I mentioned that I needed it by a certain time before work, she even put me on a quick hold to check on it. A moment later, she came back and said they were going to try to have it delivered within the next hour.
Truly so grateful for the kindness, communication, and effort!”