Computers in Grand Rapids, MI

“I replaced my old MacBook with and newer used one and they were friendly, helpful and knowledgeable. Fair prices. I drove up from Kalamazoo and it was worth the drive. I have used them for 20 years I think.”

“We have purchased in bulk from Vista IT Group - and we have purchased as little as 1 item. They've made sure that our satisfaction was a top priority and I will be a return customer! Very pleased with their professionalism and efficiency!”

“Responsive, friendly, & knowledgeable. Not only did he fix my printing issues but he gave me plenty of tips, tricks, & insights and was wonderful to chat with. I would call anyone else for my printing issues.”

“My previous review is relevant in its own context, because of what happened then, but I feel it's appropriate to update it with this post since the matter was settled amicably and in a very professional manner.

The person who would have been responsible for the task, at least partly, named Teresa, was not there when the job was supposed to have been completed; she was on vacation. I took it for granted everything was OK when I had my computer (Windows 10) picked up for me and did not feel there was a need to ask any questions – whether or not anything was missing.

When she came back, everything flowed smoothly; so was my communication with the technician, Paolo, whom I assume is the senior technician and probably is the one fixed the computer or oversaw completion of the task. I dealt with him in the past, in 2021, and he did an excellent job fixing my computer, HP Windows 7. It still runs like new four years later. He was, as now, very professional, and did not overcharge me.

He told me back then I would have to pay $95.00 for diagnosis and the money would also be applied toward payment of the whole bill if it could cover the entire cost. It took more than a week, probably two, before I got my computer back after he told me he had to order for some parts for it. After he was done, he called me and told me the computer was ready. I asked him how much was it going to cost me? He said $95.00, total cost. I didn't have to pay more than what I had already paid, which was $95.00 when I first took the computer to them. The $95.00 I initially paid covered everything.

So, they do include $95.00 (for diagnosis) in the total cost and sometimes that's all you have to pay after your computer is fixed, depending on what's wrong with it. If it costs more than that, expect to pay more.

My Windows 10 included re-uploading the operating system, transferring data, cleaning up the computer and fixing other parts. Windows 7 had to do with the blue screen of death and probably other problems but without re-uploading the operating system. As I said, it runs like new four years later. I'm still on Windows 7 as well, using Avast, free version, to protect it; not full protection but good enough for me.

I still do business with them. Job well done.”

“Everyone is super friendly and nice and willing to help wherever is possible I also understand they got a job and selling stuff is better but they dont seem to give off that type of energy. More or less letting you decide with no hassle but always giving recommendations or sometimes just having a quick chit chat. Nice place a ton of stuff in there take you a decent bit to go though everything if your just bored looking around. Solomon and (i forgot the other 2 names I talked to sorry...) super great people ? if you have any questions about anything dont be afraid to ask their staff seems to be very knowledgeable about the products in their store.”

“I'm very much harsh winter my Sales agent saved me time by patiently taking my info and assuredly walked me thru the steps of providing me with the item I purchased with all the features I requested. Furthermore told me I could pay for the item on my phone just like he said walla and all I needed to go was go to the front desk show the purchase transaction with confirmation and pick up the item.”

“Amazing opportunity for business.
Buying, selling.
Great opportunity for purchase and bartering.
Pawn or sell?
Fast Cash Outlets Inc. gives you options you can expect.
This outlet is one of the most well known in the Westside Grand Rapids Community
Located on Leonard and Davis.
This business has gems, jewelry, equipment, electronics, novelty items, and so much more.
Very secure, very professional service, so come prepared for business.
I always leave with a smile doing business with Fast Cash Outlets Inc.”

“Patrick was the person who helped me with my Mac and he was awesome. He spent an hour with me and was very patient as I had some challenges with the information he needed. No charge??? Amazing customer service. Everyone else I interacted with there was nice also. I would have nothing but a mac”