“Marcos and his whole team were awesome. They made the process of getting a new phone easy and convenient. I also witnessed them help multiple people on a busy Saturday with no issues. I will be back.”
“Seems every time I go in here for any of my car audio needs, Dan is there to get the job done, not just right, but with the best quality as well as prices are very good compared to other places I've contacted!! Usually done same day for minor fixes, within the week !! Thanks Dan, you're in the right lane location!!”
“Ginger made the experience of buying a new Miele dish machine for our residence a pleasure! The installing technicians literally rolled out the red carpet to protect our floors. The installation was done professionally without haste, and the technicians communicated with us throughout the process to assure our satisfaction. Cleanup was thorough and done to our satisfaction. We couldn't be more pleased with our decision to hire Bekins and will be return customers again and again!”
“Ahmad is the best representative I have ever had the pleasure of working with. I showed up just as he was closing and he stayed open to help me transfer my device because I was locked out of my phone. By far the best service I have ever received and I will never go to another store for any of my cellular needs!”
“Joe at the East Beltline T-Mobile was exceptional! Answered all our questions and gave us the best price for what we needed, was great to be in such good hands, great people at that store!?”
“The team members here are great! Very relaxed atmosphere and swift service. Harris helped us find the best deal possible for my budget and he absolutely exceeded our expectations! We will most definitely be doing all of our car audio business with this location specifically. We'd give 10 stars if we could! They use top quality products and not the cheap flimsy stuff like the other guys. This company is recommended but this location is highly recommended! Ask for Harris to help you if you're there! He's awesome!!!”
“Came in looking for a tv and a blender and Johnny helped me out. Johnny found a tv that was perfect for me and also a tv mount that I needed. By far some of the best customer service I've received at a bestbuy will definitely be coming back here. Ran into some issues with my bestbuy card being closed and he easily helped me reopen my account without any hassle and made the whole experience wonderful. Thanks for all your help Johnny. I'll be recommending this store to anyone that needs to to buy any electronics.”
“I've been coming here for yrs, yes my usual guy wasn't there..but another fine young man helped me out..and he did great got me out of there quick..even though I changed my mind a couple of times..and since it was kind of an emergency..I was able to pick up the next day..but it was a little snow flakes on/off.. so they plastic wrapped it for me..which was great..Thanks guys..?????”
“James and Caden rock. Great guys who know their stuff. The shop also has fantastic deals on computers, although limited in selection. Check out the downtown store for a bigger inventory.”
“Len did a fabulous job! His pricing is very reasonable and the quality of service was outstanding. I'm recommending all my friends and family work with him.”
“Jorge is most definitely appreciate and should be recognized for his hard work. Gives competitive prices and always helps out regardless. Would recommend him for anyone . Friendly and honest”
“It was on Monday for a phone call and the two girls were very helpful and incredible even though there were a lot of people...they treated me wonderfully...I will return very soon incredible service from Metro”
“Phil and the AVI team did an incredible job wiring our house - it was a work of art…the selection of equipment and it’s installation was perfect & better, all backed by responsive team to answer any questions or help as needed.”
10:30AM - 7PM
40 M.L.K. Jr St SE, Grand Rapids
Electronics
“Very professional work. I came to activate a new phone switching from Boost. I wanted a specific phone but got a very honest deep meaningful opinion from Jade the worker there, and got an even better phone with good GB and camera quality. I got a good deal on the Samsung A21 and walked out paying under $100- case and screen protector includeddddddddddd . 10 out of 10 would recommend this metro store to my friends. Very caring customer service, genuinely wanted to help me & took her time getting me the best phone for me.”
11AM - 7PM
2017 Division Ave S, Grand Rapids
Electronics
“I had thee most amazing experience in this location! The employee Andie (I hope I am spelling her name correctly) went above and beyond to get me and my needs taken care of. I have not had many positive experiences in phone stores, but she made my day so much better! I can't thank her enough for everything. I definitely recommend checking out this location and getting the assistance you need from them.”
“The lady at the front was amazing. Walked with me through the store and made sure I got what I came for. She was super pleasant and friendly. Went above and beyond her job duties!”
11AM - 6PM
5150 Northland Dr NE G, Grand Rapids
Electronics
“Forget all those box store audio and video deals that you soon turn into a garbage collection. Don’t miss out on a quality experience. A proper audio system is all about how it sounds, not volume, and Ron knows his trade.”
10AM - 7PM
3678 Plainfield Ave NE, Grand Rapids
Electronics
“I had a very helpful and knowledgeable gentleman get me set up with a new phone today. He found exactly what I was looking for and transferred all my contacts and apps over by the time I walked out the door. I've had Cricket for a least 10 years now and have not had any issues. I'm sorry I didnt get the guy's name, but he provided A-1 service!”
10AM - 7PM
4385 Kalamazoo Ave SE, Grand Rapids
Electronics
“The sales lady when I visited yesterday and today I think her name is Rosie was extremely helpful and very friendly had good suggestions and really really help me out I'm an old guy so I needed that she should be the manager if she isn't I don't know how much she makes but I think she needs a pay raise more employees should be like her”
7AM - 4:30PM
2204 Turner Ave NW, Grand Rapids
Electronics
10AM - 7PM
3452 Alpine Ave NW, Grand Rapids
Electronics
“Went into cricket this morning for a couple phone upgrade and was greeted with the best customer service by Maggie which is rare these days, keep up the great work Maggie you are amazing”
8AM - 10PM
5120 28th St SE, Grand Rapids
Electronics
“I love the produce and frozen food selections for my severe food allergies, it's one of the few stores I can shop. Workers and friendly and helpful and store is clean.”
“Went here today to get a new phone and it was great. I bought a Samsung Galaxy A14 and I love it. I was helped by Mo and he is very good at his job and his service was speedy and efficient.”
“Marvin did his very best to make sure I was a happy customer. Husband needed a new phone and ended up leaving with a phone, a case, a screen protector, and home internet. Pleased with our purchase and experience.”
“I've been a customer here for about 4-5 yrs now. Ahmed is extremely knowledgeable about cell phone technology and truly has a work ethic that few can rival. Visit his store and you will know the true meaning to the words "customer service".”
“This location is always so busy, but the staff is so friendly and knowledgeable. Kori is especially pleasant and helpful. She's always smiling, friendly and goes above and beyond to make sure her customers are happy when they walk out the door. Definitely recommend this location and recommend you see Kori for the best customer experience.”
“Chad and Jeriko were great. Jeriko saved us almost $40 on our monthly bill by reviewing our current family plan and that wasn’t even why we went in. Jeriko also sports a great stash. Said he works there 5 days a week. Best Verizon experience I’ve had.”
“This is Ravenfire. Thanks to the guys who listened to me jam out and to hear the music I have been working on for years. Thank you for the Christmas present. I highly recommend these guys! Check out Ravenfire through Fast Cash Outlets as well as all streaming platforms!”
“We had great customer service with Nawara Brothers Home Store. R. J. was our salesman and was very flexible and easy to work with. The appliances we purchased are great.”