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“Gio was absolutely fantastic to work with! From the moment we started, he was professional, knowledgeable, and genuinely committed to helping me find exactly what I needed. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free.
What really stood out was his attention to detail and how much he truly cared about making sure I was happy with my purchase. Great customer service like this is hard to find. If you have the chance to work with Gio, you’re in great hands. Highly recommend!
:) great Job !!!!”
“i came in looking to upgrade my phone and a new ipad, Angelina was extremely helpful. She offered different plans to fit for my pricing and even complemented my outfit she was just a doll.”
“Went there yesterday morning, in and out in 20, maybe 25 minutes, replaced the screen on my iphone 11 for pretty cheap, and its been working great so far. Definitely recommend, very friendly also.”
“All the reviews are true! In a time where good customer service is hard to come by, the service was excellent. Very nice, welcomed me when I came in, quick service and built rapport while he finished up my phone. The price was very affordable and I was able to get a screen protector and case. This is your go to place! Thanks again!”
“Great service and super friendly staff. They fixed my phone screen protector for free, which I really appreciated. Definitely coming back and would recommend to anyone needing phone repairs.”
“DOMINIC is one of a kind. This man went above and beyond the call of duty to help me out. I have NEVER seen anybody or worked with someone that cared abt there customer being satisfied and happy when they left there establishment. This man needs to be cloned. Continue to be GREAT!!!”
“My son and I switched carriers and bought new phones recently. We came to this store and our experience was great! OJ is a great asset to this branch. He was very kind and helpful! I highly recommend them! Thanks for a smooth transition!”
“Wonderful customer service from Donte he’s very helpful and professional help assist me get new phones for my children plus accessories help me with the bundle deals also had a nice time while getting my items thanks”
“Hassan is a big boss. Dont go to anyone else. This guy will get you right!!!
Honestly this guy has the most patience, I’ve never seen a salesperson so calm and collective under a stressed environment. He did a great job getting everyone in and out the store in a super timely fashion.
Thanks, Hassan!”
“I had to upgrade from my IPhone 12 mini I had for 4 years because the battery was shot. I had no clue how to go about it. Shaneka waited on me and helped me decide on a new phone which I picked an IPhone 16. She did the phone transfer and activation for me while I waited. She was very patient, kind and helpful. I am very grateful for her prompt, excellent service.”
“Lucian is a TRUE breath of fresh air, amidst this lackluster , he was certain Boost, where a great guy was there then turned it over to a very bad guy, who wouldn't bad guy as far as customer service, It didn't take me long to switch over to Boost. Lucian truly stands out as a model example of customer service, he was very kind, always informs ppl of how things where things how things are going, and modest as well, then he informed me that he only wants him he only works there 2 days a month!! He's too humble of a guy to say more but it's the first time I've been there, so I can't compare him to others who work there and I don't him personally ,but I was happy to have accidentally come on one of his days , I want Lucian to get special recognition for how he treated me , another Spanish guy ,and and another older gentleman , I pay attention to detail...and I could go on - but I'll leave it there - outstanding !!! 5 stars all the way!!”
“Amadeo helped us upgrade our phones and understand the costs associated with each decision. We really appreciated his help and expertise to walk out with our new devices in under 1.5 hours.”
“Came in to upgrade one of the phones on my plan and Cory was great! He was juggling working with us and another customer and everything worked out just fine. I definitely will be back! Thanks!”
“7/12
Shout out to Joe for giving my partner and I the deal of a lifetime! He's a walking book and was very knowledgeable in everything. Can wait to get our upgrades next year!! I recommend you ask for Joe if you decide to shop at this store ♥️”
“We were in the area from out of town and my husbands phone stoped working. We were waiting on by Sam. He was wonderful. He found the issue right away. He was very careful and asked lots of questions to help him find the issue. Unfortunately he was not able to fix it and we had to get him another phone. Sam was very helpful and asked what his needs were and he was able to pick a new phone. I was even able to get my phone screen repaired there. All for a very good price. The service and knowledge of the staff is wonderful . We will definitely return if in the area if we need phone help.”
“Moe and Richie were very helpful and friendly in giving me the service and phone I wanted thank you both for all your help and being polite and informative ?”
“I am currently using an AT&T family plan, and I got a really great offer with the help of AT&T employee Sumit. He is extremely professional and knowledgeable. I had to visit him multiple times, and every single time he solved my issues patiently and very politely. He took the time to explain everything clearly and made the whole process smooth and stress-free. Truly excellent customer service — highly recommend asking for Sumit if you need help at AT&T!”
“Metro PC T-Mobile very nice been with Metro PC for over 20 years then they joined in with T-Mobile and they still nice also giving out free tablets and also $20 a month for the tablet one per household”
“Jacob led me through the most difficult day and landed me with a different phone for half the price. He taught me how to use it and everything. Such a great store, will be back again!!”
“He was very helpful to me. I had a second stroke in Aug. Of this year, and I have a lot came back to me. All but some short term memory loss...and he hooked me up with a brand new cell phone. T Hank God for good people still in this messed up world.”
“A+service very friendly and responded to my needs it exceeded my expectations these guys are fantastic you need to come visit them best customer service available”
“I am extremely satisfied with the service that I received in this store... The staff was extremely kind, and went above and beyond to answer my questions and even research potential solutions to mind current needs.
I don't know what I was expecting, but the customer service, and affordability has made not only cricket, but this exact location my " go to store " for all of my cell phone/mobile hotspot needs.
Special thank you, Queen.
#AaronGTV”
“I had to replace my phone which is like a terrifying thing, since we have so much dependence on our phones now. It was not as bad as I thought due to the professional handling of my situation by the employees. Thanks again!”
10:00 AM - 8:00 PM
28835 Gratiot Ave, Roseville
Mobile Phone Accessories
“I had an issue with my internet payment they figured it out for me and cleaned my phone and gave me a new case for free for the inconvenience I went through. Very appreciative”
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“I stopped into the AT&T store in Grosse Pointe Woods to switch my service from Verizon, and I have to say this was one of the best mobile provider experiences I’ve ever had. I first worked with Dalton, and then with Alec and Oz, and the entire team was outstanding from start to finish.
What really stood out to me was the realness of everyone there. No pressure, no upsell games, no confusing answers - just honest, straightforward people who genuinely want to help. It was easily one of the most simple, smooth, and transparent transactions I can remember when dealing with a phone carrier.
Usually, these kinds of experiences feel a bit… icky. You know the vibe—not quite “middle of the mall kiosk,” but most stores definitely have shades of that energy. This place was the complete antithesis of that. It felt clean, direct, and refreshingly human.
Without a doubt, I will recommend this location to anyone looking to switch or upgrade. Their ease of transaction, professionalism, and authentic desire to help customers is truly top-tier.
A+ team”