“I wanted to thank Giant plumbing for helping me out now with 2 bathroom plumbing remodels and a special shout out to Steve the plumber who by far is the nicest guy . Respectful , and professional . Thanks to Steve and the Giant plumbing company”
“This store stocks almost everything and less expensive too, I needed a can of compressed air for my disgusting computer. There back in 15 minutes. $2 cheaper than elsewhere. Thanks, guys!”
“Super helpful place! My license plate fell off and I had to get it repaired quickly. Hector, in the hardware section, helped me out immediately, no questions asked! They earned a new, loyal customer.”
“Ace Hardware is my go-to store. The quality is always better than the bigger chain stores, and the staff actually take the time to help. You might not find the endless aisles like in big-box stores, but what you do find here is dependable, well-made, and backed by great customer service. Highly recommend!”
“We found everything that we went in there to get. The store is well supplied, the staff is knowledgeable whatever questions I had. There was one or two people to give me answers to. That is very refreshing especially today in some hardware stores The employees don't know what's in the store.”
“Trevarrow Ace Hardware, being two great names in the hardware sales and service industry, has been a well established fixture of the comunity and the surrounding areas.A well known and reputable company that has been at this same location for decades.With it's well sized footprint, this store is larger than most other Ace Hardwa stores giving it a very large inventory with a wide variety of products.It is simple to navigate and the isles and the different departments are well marked making thing simple to find.You're guaranteed to find exactly what you're looking for with it's large selection, especially with the assistance of their friendly, helpful and professional staff.I highly recommend chosing Trevarrow Ace Hardware to be you first choice.”
“Every time I go to this store I have a great experience. Service is great! Very helpful. Supervisor Kevin is always professional and knowledgeable of their products. Huge help on picking out the right hammer drill for my needs”
“Old fashioned service and friendly knowledgeable staff.
I would rather pay a little bit more and support local business knowing that I can count on good service.”
“They cut screws to size and check to see that the nut threads! Not exactly a hardware store which is a shame since Frentz is closing. Quite a few options though. The stinky chemical fragrance smell has gone down some thankfully. Always get good service. Tend to find the odd things I need. A tiny bit more expensive but a lot less stressful so it's worth it. I really wish they carried more oddball supplies. Bird seed and puzzles are some of the weird things I've bought here lol.”
“Dale was incredibly helpful during my experience at Ace. He approached me and asked if I needed anything. He got my trellis and helped get AC Pro canned air conditioning. I also picked up some local Michigan honey.”
“Responsive and so helpful in navigating the world of door openers. Never knew there were way too many options and choices. Their online assistance was quick, professional and knowledgeable.”
“I started shopping here a number of months ago. They are well stocked with a variety of items - and they seem to always have what I need. More/most importantly, their staff is consistently helpful. The quality of what they sell + the quality of their staff = a great place to patronize!”
“Good experience yesterday with Justin. Went into the store needing plumbing parts... Justin was more than helpful and professional.. he got us the replacement parts and made sure we had all the information we needed to make the repair. Appreciate Ace and Justin..”
“Great store. Good selection. Good sale on yeti products. I bought lawn fertilizer. However, The young man at the counter was a definite disappointment. First he was not helpful to the elderly gentleman that was in front of me. He was asking questions about the item he was purchasing. The young man at the register had a standard answer. “Idon’t know anything about it” that’s what he said to me when I asked a question. I get it. It’s annoying. However, the store was not busy. He could have been nicer about his attitude. After ringing me up he never offered to help me carry my 60 pound bag of fertilizer to my car. Which I don’t expect, whatsoever. My son, would have done it. Just sayin. Another customer had previously asked to help me which I declined. Iam 60 years old and can handle it. There are carts as well. It’s just the point. Maybe someone else might need the help. Anyway, the store is nice.”
“Very friendly and helpful staff. I was greeted with a nice hello. I then went to ask about a product. The two gentlemen discussed where it might be, and one of them stopped his work, and took me over and we found it together. That's fantastic customer service.”
“Went in for some nuts and bolts and what not. Turns out ACE is the place with the helpful hardware folk!! Josh and James were super helpful and made my trip to ACE super easy.”
“Very good Customer Service! I came in looking for some stuff and they helped me find them as soon as I came in the shop. I believe the workers name was Elias. Thanks Elias! ?Would recommend!”
“Very helpful staff. Looking for brass screws & nuts...I thought no or? As John that helped us....very nice young man. Visited twice a few days apart another nice lady helped us find grout repair stuff...cashiers also very cordial ?”
“Great Place, always seem to have what I need and Frank over there can answer any question you ask lol I think he could guide you building a house if you let him lol lol GREAT FRIENDLY PLACE...”
“Recently purchased a weber magic touch charcoal grill.
The manager Conner was very knowledgeable and professional.
This store is well supplied and the staff is friendly.”
“After 2 hrs of driving from big box to small supply house, finally found what I needed here. Staff was very knowledgeable and prices were right. I'll be back!”
“This is a great family owned local neighborhood hardware store. I went to two major chain hardware stores (Ace Hardware and Home Depot) first in an attempt to get a specific key copied but neither one carried the key template to make the key.Ironically, the Home Depot store employee recommended that I try Miller's Pro Hardware right down the street and I'm glad I did. Miller's Pro Hardware was able to make copies of my key for me (in less than 5 minutes) and provided phenomenal customer service in the process. From now on, I'm going to Miller's first.”
“Brian and the crew are wonderful people to have around ! Super friendly and always helpful. Joe is always right there with a smile and wonderful customer service skills! Nekko is super knowledgeable and super efficent with almost anything you need! Cannot say enough good about these guys ! Im terrible because i dont know the 2 wonderful ladies that work there also, but they are amazing also! Phenomenal crew all around!”
“GREAT customer service! With very knowledgeable people, It’s a one stop shop. If they don’t have what you need they are always happy to help you order it or send you to another shop who has it. Besides hardware they have the cutest store cat named Smokey:)”
“It's a little hardware store that has just about everything you need. Really quick you can just run in and out the service is hit and miss but it's still better than the big ones like home depot where your there for at least an hour”
“Very kind and helpful staff. There was a customer being rude and pushy while I was there to them, and they handled it totally professionally and respectfully, despite the person giving them a hassle”
“Every employee in the store on Friday 11-15-24 gets an A+ from me. They were very friendly and helpful to find the difficult to locate welding cart I was there to buy. A lesser store would have given up, but not these people, and I appreciate it!”
“Ordered parts to fix our living room windows. Package arrived in a timely manner, and the only part that didn't work was something I ordered incorrectly.
The sales department is excellent, and Greg G. does a spectacular job emailing needed information for returns and helping customers find the correct parts.”
“I consider myself an avid woodworker/DIYer type who values the benefits of precision tools. Woodcraft offers a very large selection of medium to high end tools. While it shares similarities to Rockler, I think their focus is on providing the widest selection of higher end tools from around the world. IMHO, while Rockler has many great tools too (lower to high end tools), more often they push their own branded goods, which can be a hit or miss in terms of quality. While shopping at Woodcraft and seeking advice I feel that I'm getting useful feedback; While at Rockler I can get good advice as well, however too often I feel the impact of their corporate mission's mantra, that is to constantly upsell some gimmicky end cap item(s). Woodcraft rarely offers incentive sales while it's routine at Rockler. Honestly, both are great places, but Woodcraft certainly wins this race for the type of tools and brass tacks approach.”
“I needed a key made. As soon as I entered the store the friendliest man greeted me and asked to help me. This gentleman made my keys with care. The nicest man ever. (I didn't get his name but I'm going back and I'll edit this review to include his name)
Great selection and competitive prices.”