“The friendly lady let me skip ahead since I was dropping off a box or with the tag on it. So all she had to do was scan it and give me my receipt. Will be back again since it's so close to my house. Great store ?”
“The printing team is top notch! I trust them to be kind and dependable. Even when I know they are busy, they slow down to answer my questions and give me guidance on my printing needs. As a local author and educator, this means a lot. They are also open late, which has been helpful.
Now, I am planning a large event. My knee-jerk for such a large order is to "shop local." But the kindness and patience I recieve from Chris and the rest of the printing team IS local. It feels like I am interacting with people in my community (which I am) instead of a big corporate beast. Thank you so much Staples of Lansing!”
“Nick was quick to help and handled my transaction efficiently and with a friendly attitude.
I would recommend this business to anyone needing to ship anything.”
“I did a return of an eBay purchase. One of those deals where eBay sends me a QR code and FedEx prints the label. All went according to plan. Smooooth! The store is huge with several available services. Lots of staff on hand. I got immediate assurance with my little project. Overall a good experience. FedEx rates were $20 cheaper than UPS, BTW according to eBay.”
“Had to drop off a package to ship, the store was well staffed and the staff were attentive. It seriously took like 3 minutes. No problems! Surprised with how much other stuff they sold, it was like a mini office store in there.”
“No matter how busy they are they are kind and friendly. Store is always clean and orderly. Sue in your W Saginaw store #1362 is always the person who helps me and she is absolutely amazing.”
“My daughter was a camp counselor/lifeguard in Kentucky this summer. At one point, she replaced her phone which had a sleeve for her drivers license. I had to ship her passport to her so she could fly home. Molly assisted me and she was fabulous-helpful, professional, kind. I left my Tul pen on the counter and she brought it out to my car as I was leaving and returned it to me. (I love that pen.). Top notch service. (My daughter found her phone on the last day of camp.)”
“FYI, this FedEx office shop comes up as an option when searching for a notary, but they don't actually have one on site, the FedEx website offers virtual notary but they don't have an in-person notary here.”
“David and the gentleman that helped my wife find her package on the truck that had just arrived from Grand Rapids went above and beyond their duties on Saturday, Aug 23, 2025.
We very much appreciate the men on staff that day, especially David who made sure the package was found, offered support for the urgency, and gave my wife spiritual advice which was priceless.
You can tell David is a very caring man doing his job diligently and taking good care of customers.”
8:30AM - 7PM
503 Mall Court - Frandor Mall, Lansing
Shipping Centers
“Rick, the owner, is a great guy.
I know the woes of how it goes with these types of atmospheres and working environments.
May God bless and have mercies on the store, owner, and its staff.
As a corporate trainer and engagement expert, I would gladly come help with some of the issues, though I will not be long for staying in Michigan again after 8 years in AZ....cannot do these winters lol.”
8:30AM - 5PM
315 W Allegan St Ste A, Lansing
Shipping Centers
“There's an employee there, her name starts with a G and she's possibly the most sweetest person ever. I had put the wrong address on my package and she helped me through everything and would call me giving me updates on the situation. She never sounded irritated or annoyed with me and like I said, she was very helpful.”
“The workers there go above and beyond, it's been a long time since I've seent such a thing play out before my very eyes! Well done boys can't wait to ship something from there again”