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“Great local credit union! Centrally located in Lansing with a nice clean building. The staff are all friendly, knowledgeable, and the credit union offers great rates! Especially CD rates!”
“Very helpful and knowledgeable, kind and accommodating while setting up an account for us. Made us feel like we were important to them. Great credit union! Special thanks to Ashley Themm for going above and beyond for us.”
“The manager I spoke to about local restaurants was absolutely phenomnal. He was very helpful and took care of my request. Unfortuntely I will not be staying with PNC due to the customer service on the phone and help trying to enroll in online banking.”
“I had a terrific phone conversation with a representative at the Fairlane location on linking my Venmo account with my DFCU account and got the answers I needed to move forward. I appreciated the help she gave me.”
“I love coming in here, every time I do everyone is so friendly. They are fast and so responsive as well as willing to take time to break it down and explain things in plain English. Your manager is doing a good job raising their team because you can tell--they love their jobs, it shows in their work! ❤️”
“I love DFCU because I walk in, they know me, they're friendly, knowledgeable, professional and very attentive to and helpful to my needs. They're exactly what a credit union is supposed to be!”
“⭐️⭐️⭐️⭐️⭐️
Kyle is hands down the best banker I’ve ever worked with. He’s incredibly knowledgeable and always takes the time to explain things clearly, making complex financial decisions feel easy. What sets Kyle apart is his perfect balance of professionalism and a personal touch—you truly feel like he’s looking out for your best interests. Whether it’s answering questions, offering advice, or helping with accounts and loans, Kyle goes above and beyond every time. Highly recommend working with him if you want someone who genuinely cares and knows his stuff!”
“Ann, Andrew & Nichole are awesome; always friendly and as helpful as requested. Been a customer for 25 years and always satisfied. Going to the bank is like visiting a friend. I have had less than helpful and down right rotten service at another large ;bank. Keep up the great work.”
9 AM - 5 PM
121 S Waverly Rd, Lansing
Banks
“Great experience today! Found out I could change my savings account to a higher interest rate and nothing needed to do it.
Always good service but today was better than expected! Thank for your information about this and taking care of it for me.”
“It was my first time coming in yesterday. I came for a refinance for my auto loan and they explained everything clearly and politely. It was an absolute pain to refinance as CNAC is a real piece of work but they didn’t even break a sweat. One of the best experiences I’ve ever had at a financial institution and I’m a member at a few different ones. I ended up opening multiple accounts and a credit card line as well. Absolutely fantastic customer service from the front door to behind the desks. I will be back!”
9AM - 5PM
7016 S Cedar St, Lansing
Banks
“Gladly proud to be part of this bank. All I can so they do have your back when it comes to banking. I thought I could trust a so called friend by me doing so I left my suitcase in this wrongful person vehicle that never told me they're going to be trusted by me doing so, tried to fraud my account by sending this company to fraud my account and let me tell you this the bank took care of it right away. Thx yall!”
“Worked with Tiffany. Coming from an area where everyone is super nice to where mostly everyone is nasty and cold, she definitely gave me southern vibes. She is personable, friendly, educated, and just has great energy. Thank you!”
“Stacy, in the Delta Township branch, is awesome. She was extremely knowledgeable when my son was there to open knew accounts and had many questions. Even when the branch closed she continued helping us.”
“Had a great experience here today! The bank tellers were super friendly! They made me feel at ease making a deposit. I do not like going inside a bank for some reason. Always use the ATM.”
“Had Ashley help us, today, and she was on it. Knew everything we had questions on, was patient while we looked up information to fill out forms, and was friendly. I've had good interactions every time I've been here.”
“Didn't know you have to order $2 bills. The teller ordered and told me to come back next week. I was a day late getting to the bank and didn't see my teller. Went up to the window. This new teller said "yes" Clyde left them for you. Had them all counted out and everything. In and out I less then 10 minutes. GREAT JOB CHASE”
“At my local branch (Keystone St.) They know me by sight. At all of the branches, they are all very attentive and personable. I can always discuss a problem with my banking with them, and they don't make me feel stupid.”
“I found out, half-way to get my new car 2 hours away, that deposits cannot be on a credit card; needed cash fast. Cash advance support from Seth - take these three cards and help! He was so helpful and fun - I would almost drive back there for banking for sure. Thank you for helping me get my Jeep!”
“We've had great experiences at this branch, worth paying for parking!
This credit union looks at individuals differently than an average bank & seems to legitimately care.”
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“Mike made the buying process for our home SO easy. He was always very responsive, transparent and helpful anytime we needed him. Mike, thank you for everything, we appreciate it!”