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“I went into the Clawson post office during lunch today to pick up a package that needed a signature. The woman who helped me (I didn't get her name) was the most patient, helpful and kind person I've come across in a very long time. I find customer service in today's world to be pretty awful. The black woman (hopefully, this helps with WHOM she was) who helped me today restored my faith in humanity a bit. Thank you & Merry Christmas!”
“I needed to get my fingerprints done and there are only two USPS locations near me that offer it. The Southfield location’s machine had been down for days so I came to Royal Oak. I was in and out in less than 10 minutes. There’s street parking on the front and side plus a parking garage across the street. Shanika was great! She explained the process and what to expect once my prints were finished.”
“Patrice & Kim exemplified amazing customer service. Came into the store with 4 items that I needed to ship. They suggested different products than the ones I was intending to purchase. This resulted in more efficient shipping and even saved me a bit of money. Instead of sending multiple individual items to the same address, I was able to bundle some packages and send them faster and cheaper.
While I was in store, there were customers coming to send packages, purchase money orders, and even some with passport appointments. These ladies were extremely kind. They exercised patience when customers had different issues and took their time to explain the solution.
This visit made today’s errand much smoother. Thanks again, ladies! I will definitely use this post office again in the future.”
9AM - 5:30PM
26056 Van Dyke Avenue, Center Line
Post Offices
“Just gave this post office a visit and the woman that helped me was awesome. She had really great customer service skills and did not mind helping me by giving me details on sending priority mail and explaining to me my best options for mailing out a package. I was a little skeptical because of the reviews but my experience was great.”
“Five star service for associate William! The woman behind me was hilarious… She said hey! You’re a will from the Google lol definitely made me chuckle when she mentioned how great his service was and I was able to experience it. William is kind and courteous and helped me with what I needed to do today. I will absolutely be leaving a review for him through USPS (from the receipt.)”
“I have come here at least once a week for the last 4 years and have nothing but great things to say about this USPS branch. The ladies at USPS Berkley are amazing. They are always super friendly and helpful! There are sometimes long lines if you can't do the self service drop off but that is to be expected with any post office and not anyone's fault. The parking lot is easy to get in and out of. I've sent hundreds of packages over the years and never had a problem. They are always good about doing the initial scan for the package so I can be sure the package is shipped and in good hands. 5 stars!”
“Asha Benson the clerk was extremely nice and provided excellent service at the window. She was friendly, patient, and made sure everything was handled quickly and correctly. It’s always good to be helped by someone who knows what they’re doing and treats customers with respect. Great experience — she definitely deserves recognition!”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“I’ve had a PO Box at this location for about a year now. My packages are always secure and handled with care. The staff is polite and responsive and friendly. There is a sense of community and for a relatively mundane task I enjoy my trips.”
“I want to thank the postal worker! Very kind and professional, helped us quickly with everything, explained everything clearly, and made the process very easy. Excellent service, we really appreciate your help!”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
8:30AM - 5PM
28211 Southfield Road, Lathrup Village
Post Offices
“We sent a package to Texas from this location and ran into difficulties that required tracking assistance. The staff here was very helpful despite the fact we had lost the tracking receipt. They looked it up and had a positive attitude through the whole process. Very glad we used this location.”
“This particular office is clean, the attendants are respectable to all customers, the only complaint i have I'd they advertise black hero stamp-but they are never in stock...just take down the poster of African American heroes and advertise the forever flower stamp...because those are never out...ridiculous.”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“I've been dropping packages off here for the last couple weeks on my way to work, and they are always as fast as they can be, and I feel like they care a lot about the customer's time being valuable. If there's ever a line, it's been someone coming in and not understanding how to do something, or just having a big order (so that's out of the post office's control on timing) but I can still feel the ladies working with a sense of urgency to get to the next guest. They're always matter-of-fact here and haven't treated me like I'm stupid (I don't know how shipping things works, or at least, I didn't at first - I'm better now), and have gotten my packages their printed labels and scanned in just as fast. They also tend to pay attention to the packages I send having custom writing on one side, and make sure to put the shipping label on the other side, so nothing is covered up :)
This location is very easy to get to as well, at the end of a dead end, so there's almost no traffic to worry about when coming or going except other post office errand folks. The parking lot is large, but the lobby is small. The double doors before entering make a VERY warm / humid entryway, so be warned if you are sensitive to that especially in the summer time; otherwise the building is set up like a normal post office inside! Both doors have push buttons to operate, and the interior doors are always propped open when I've gone, so this is a fairly accessible location I believe (though the entryway vestibule portion is very small and may pose a bit of maneuvering to get a powerchair through with the door swinging clearance).
Thank you, Oak Park USPS :)”
8:30AM - 6:30PM
2351 Bellingham Rd, Troy
Post Offices
“Despite feeling quite nervous, I successfully passed my vehicle training course. Now, I can officially drive a pro master vehicle for the United States postal service. Having a great driving instructor like Dave Hall made all the difference, reassuring me that everything would be all right. Shout out to Dave Hall - thank you!”
“Go inside the fresh building. Difficult to find since there is no signs of usps. They have packaging to ship priority mail. It is a Meijir customer service desk that also has a subset of usps services.”
“Visited around 3 pm. The service was polite, professional, quick and prompt! My packages got to their destination exactly as the clerk predicted. I just wish that there was more parking.”
“I bring packages almost every day to send out with QR codes. They're always helpful. Occasionally I'd come in and there'd be a handwritten note taped to the window announcing they were all on 15 minute break. I wonder why they don't take their breaks separately.”
9AM - 5:30PM
7007 Metro Parkway, Sterling Heights
Post Offices
“Came in for a 3 person passport appointment this morning and Wyatt was AMAZING!! Super helpful!! He had us in and out as fast as possible and was incredibly patient with us throughtout the entire process. Could not recommend his help more!”
“The people who work on the counter are very nice and helpful. Although there usually is a line but they get through it quick, i wish they can keep 2 people there at a time. Otherwise great location!”
“I walk in with 2 boxes at 10 pm. Was directed by a greeter to the customer service counter that was closed and had an envelope slot for UPS. As I’m walking back out the doors A random employee asked if I would like her to drop them for me. She was SO nice. Just happened to be walking by me pushing a cart. Towards the counter. Thank you to that woman.”
“I was missing some packages after our wind storm Friday. The lady behind took time to speak with my carrier and find out how many she delivered. They suggested I cast a wider net around my house and they were right! I appreciate them both taking the time and being kind enough to help me, as well as remind me to factor in the weather. Thank you so much!”
9:30AM - 4:30PM
3434 Chene Street, Detroit
Post Offices
“I had a great experience today mailing a package at this location. They helped me avoid overpaying because I did not need priority mail, and they even gave me a candy cane! This site also delivers the packages to my home, and they corrected some issues quickly when I called in. Thank you!”
“I can't speak for everyone else, but my 14 envelopes of paperwork was received by the company very fast. Mailed everything 2 months ago, and called them 2 days ago about the paperwork. The young black woman that was at the front was very nice, kind, and assisted me very well with no problem at all. Now, last year I did come to this same post office to mail in paperwork and the company was never receiving anything and not sure why. But, I've also experienced this situation at other different locations in Detroit/Michigan period!! I've decided to give this location another shot, and everything did workout well with no complaints.”
8:30AM - 5PM
2050 South Boulevard, Bloomfield Hills
Post Offices
“Very helpful location! All delivery services come with a fault, as millions of pieces of mail AT least, travel delay! This USPS is fully of hard working people, that answer the phones, are pleasant at our mailboxes and are helpful in finding mail and its timing! Thank you guys!!!”
9:30AM - 6PM
22681 Woodward Avenue, Ferndale
Post Offices
“Friendly workers, clean facility, never had any problems here. I've been to several other locations that were just awful. Some people say they waited in line for awhile..expect that at ANY location and schedule around knowing you might wait.”
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“Got in, got out, no issues.
Had a difficult package going overseas to the military; Tim was very knowledgeable, quick, and kind through the whole process. I have gone to a few other USPS’s in the area for the same reason and had so many issues that just didn’t exist here.
Tim is the man!”