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“This place has a ton of stuff that you wouldn't think they would. Before shopping anywhere else stop here first, chances are they will save you a long drive even on a Sunday at 2 pm.”
“everybody in that store is fantastic they know the products they know how to treat a customer every time I go in there they I ask for something and they know right where it is”
“Bought the cheapest weed eater available(wired connection) at this store, it stopped working 3/4 ways through my yard. Returned it to the store without a receipt (used my account) they promptly refunded me, I was on my way within 5 minutes of arrival.”
“Purchased a 2 gallon gas container today, filled it with 1.5 gallons of gasoline and while using it on the first attempt it leaked all around the seal onto my hand. I removed the attachment, secured it again, yet it continued to leak. I called Ace and spoke with a gentlemen who stated I could bring it back in for a refund. Once I emptied the container and cleaned it, I returned to the store where the same gentlemen attempted to teach a new employee how to do a return. In doing so he made an error, was unable to correct it, and subsequently put my refund on a gift card. I asked him to refund my credit card but he stated he could not do so and I would need to speak with a manager on Monday. This isn't the type of service I expect from Ace, especially after selling a defective product that leaked gasoline all over the place. Completely unacceptable.Update: Erin spoke with me on Monday, May 8th from this location and was able to issue a refund to my credit card for the effective item and apologized for the inconvenience.”
“I had to do a hot water pressure washer rental, and this place was fantastic from start to finish. Their pricing was very fair, but more importantly, the entire staff from Brendan at the front counter to the long hair guy in the back. They were extremely accommodating, friendly and helpful. I had a miserable experience with Sunbelt rentals and this company Was so refreshing to see how they were helpful. I highly recommend them for anything you need, it’s a Small business and all the guys know what they’re talking about which makes a huge difference to me”
“Rural King is close to being an unmatchable store in MY estimation! It is certainly a "Superstore" when it comes to the products they supply, with everything from A - Z, & AA - ...! Each time I visit I run out of time to see all they have to offer! The staff are Very Friendly, Knowledgeable, & Helpful! I could spend hours & hours in here, & may even have to be asked to leave!”
“We have three hardware stores in South Lyon & Martin's is the only hardware store that I frequent because they have the friendliest staff, widest selection & best prices! I high recommend Martin's Do It Best Hardware for all your hardware needs.”
“I went early on a Saturday and there were only a couple people in the store... perfect. The place is clean and bright. The guy that helped me was fantastic and even made time to chat the craft. This store is fantastic I will be back.”
“We recently moved to South Lyon and this store has been amazing. I have been trying to find a landscape company to get my lawn aerated and couldn’t find anyone so I came to the store to rent a machine, unfortunately I didn’t have a vehicle that could fit the machine. Butt I live just down the street and they were kind enough to make an arrangement to have it picked up and delivered. Thank you for all your help!”
“My husband is a retired carpenter who has spent a great deal of time over the years in various Home Depot locations. We purchased some treated lumber for a deck repair at the Plymouth store today. Without hesitation, a friendly and very helpful employee named Steve Jones stepped up to help us with lumber that has become heavier and more cumbersome for my husband to handle these days. It brightened our day to know that there are people like Steve who provide exemplary customer "service".”
“They were so helpful. I had a light bulb that was hard to find a comparable for and the man went way above expectations and found me a bulb that would work. Love this store!”
“My Husband and I moved to Highland 10 years ago and Gilroys is our Go To Hardware store. Packed, and I mean packed, full of most likely what ever you need to get a job done, and If they don’t have it, they will order it for you. When you walk in, immediately the staff will ask you if they can help you find what ever you need, and they do! They are all very helpful and friendly, they truly appreciate your business. Give Gilroys in Highlnd a try you will not be disappointed.”
“You have an All-Star in your store. I believe his name is Josh, roughly 5'9, slender, short dark hair, mustache. Super nice guy, patient, knew where the 3 items were the 3 separate times i asked. knowledgeable guy, he answered every question with patience and ease and knew every answer. I am not sure if this dude was on his A game, but, his "A" game, is superb. if I were Josh, I would get far away from retail and go to college for a technical degree. lawyer, doctor, accounting, pilot or something.”
7:30AM - 4:30PM
48565 West Rd, Wixom
Hardware Stores
“I went in to get some CO2 for my kegerator as I had recently replaced two kegs but it was clear that the pressure was very low. Both of the people working in the store were helpful. One person got up to get the CO2 while the other worked with me to ring me out. Both were friendly and jovial and personable (interested in my Jeep, joking about the kegs...). The bottom line is it was a pleasurable experience and I left with exactly what I needed in less than 10 minutes.”
“Absolutely phenomenal experience at this Home Depot location! The staff here is top-notch, and I couldn't have asked for better assistance. Special shoutout to their millwork specialist Nicolo Schultz, who went above and beyond to help me out. His kindness and expertise made my shopping trip a breeze. Highly recommend this store for all your home improvement needs!”
“Always very helpful. Josh and Emma helped with a very large order. They did all the paperwork quick. They even helped load everything in the car, it was amazing! I highly recommend this place.”
“I went to this store to pick up my online order. When I got my product home there was a massive crack in it even though my box was not ruined in any way.
I went back to get it replaced or a refund. Manager Nick and associate Sarah were a huge help. They went out of their way to help me get my replacement and load the heavy fireplace into my truck. They made my multiple trips to and from Home Depot totally worth it. Thank you!”
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“Everyone in the store was super friendly and helpful! Pat very patiently helped me choose the appropriate toilet, loaded it up and made sure I had everything I needed to go with it. Brandon saw us walking up to checkout and immediately offer his assistance to get it in our vehicle. Elizabeth was the lovely lady that kindly checked us out. This was over all a great experience! Highly recommend.”