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“A great company full of hard working people. The owner and managers there really care about their customers and providing everyone with a great experience! Highly recommend!”
“These guys are amazing - they didn't have the /exact/ fastener I needed, however they had something pretty darn close which fit my needs.The best part? They gave me two fasteners FOR FREE as samples. I was floored, truly amazing service. I'll definitely be back here.”
“I needed a key made. As soon as I entered the store the friendliest man greeted me and asked to help me. This gentleman made my keys with care. The nicest man ever. (I didn't get his name but I'm going back and I'll edit this review to include his name)
Great selection and competitive prices.”
“Great customer service that is always helpful❣️Lots of cool maker stuff.Dukes is always my first stop for fixing my house.If they don't have it, betcha they know someone that does.”
“Brooks Lumber is a classic hardware store with smart and helpful people. Shops like this used to exist all over before the box store movement of the 90's. Been here dozens of times for all sorts of reasons, invaluable community resource.”
“Ace Hardware is my go-to store. The quality is always better than the bigger chain stores, and the staff actually take the time to help. You might not find the endless aisles like in big-box stores, but what you do find here is dependable, well-made, and backed by great customer service. Highly recommend!”
“This store stocks almost everything and less expensive too, I needed a can of compressed air for my disgusting computer. There back in 15 minutes. $2 cheaper than elsewhere. Thanks, guys!”
“Words can not express how happy I am to have a "true" and "valued" True Value near me. I have a couple of other locations closer. But this shop takes the cake. Screen Doors done in house and a commitment to understanding what thier customers need and not looking to over sell what they don't need.
Randy is amazing and totally helped me with a mini project. My idea would of cost be a bunch in parts and have me doing a bunch of labor and not sure I could of even done it.
Randy's idea was about 10$ out the door. Customer for life.
Thanks”
“Great Place, always seem to have what I need and Frank over there can answer any question you ask lol I think he could guide you building a house if you let him lol lol GREAT FRIENDLY PLACE...”
“Dale was incredibly helpful during my experience at Ace. He approached me and asked if I needed anything. He got my trellis and helped get AC Pro canned air conditioning. I also picked up some local Michigan honey.”
“We use Plumbers Wholesale because of the great service they provide.They have a good inventory and variety of products. Nathan our sales rep is very knowledgeable and always a phone call away for any questions or help we may need. From Nathan to the counter sales people down to the delivery drivers you can’t go wrong. Always a great service.”
“Old fashioned service and friendly knowledgeable staff.
I would rather pay a little bit more and support local business knowing that I can count on good service.”
“Ordered parts to fix our living room windows. Package arrived in a timely manner, and the only part that didn't work was something I ordered incorrectly.
The sales department is excellent, and Greg G. does a spectacular job emailing needed information for returns and helping customers find the correct parts.”
“I love this neighborhood hardware. They give excellent one on one service. I needed plexiglass cut and they accommodated me, something the chain hardwares don't do anymore. Nice young man cashed out my purchase.”
“I was in need of a couple small hardware items that did not seem to be available locally, and for which shipping costs made it prohibitive ($3 for the items plus $15-$20 S&H!). RBrooke was no different - when I emailed they said sorry, their sales & shipping process makes cheaper impossible for internet sales. BUT then the guy on the other end said, "But I just could send you the parts for free." Arrived a few days later, at no cost to me. I can't say much for their process, but the people and customer service philosophy are excellent!”
“Trevarrow Ace Hardware, being two great names in the hardware sales and service industry, has been a well established fixture of the comunity and the surrounding areas.A well known and reputable company that has been at this same location for decades.With it's well sized footprint, this store is larger than most other Ace Hardwa stores giving it a very large inventory with a wide variety of products.It is simple to navigate and the isles and the different departments are well marked making thing simple to find.You're guaranteed to find exactly what you're looking for with it's large selection, especially with the assistance of their friendly, helpful and professional staff.I highly recommend chosing Trevarrow Ace Hardware to be you first choice.”
“Every employee in the store on Friday 11-15-24 gets an A+ from me. They were very friendly and helpful to find the difficult to locate welding cart I was there to buy. A lesser store would have given up, but not these people, and I appreciate it!”
“I started shopping here a number of months ago. They are well stocked with a variety of items - and they seem to always have what I need. More/most importantly, their staff is consistently helpful. The quality of what they sell + the quality of their staff = a great place to patronize!”
“I've bought a lot of paint from here over the past two months. The quality of paint is very good. Alex and the other employees are very courteous and helpful with advice and suggestions. I get discounts because I'm connected to LLCs so that help with the purchase price. And I have spent a lot of money. But as the old saying goes, YOU GET WHAT YOU PAY FOR. So get what you can afford, but I think going here would be a good investment for your personal residence. Best wishes.”
“Have a very old Sears craftsman opener which needed the keypad replaced. Received the keypad and tried to program without success. Contacted Door Openers late on a Friday afternoon and received an immediate response from Marc. He went right into troubleshooting, asking what units were working and asked for the model numbers of the pieces I had. On Sunday evening I get an email from Marc saying that I had an additional unit plugged in to the wall outlet connecting to the motor unit. I never knew it was there. Simple instructions from Marc followed and within minutes of programing, I had a functional key pad.Happy I found these guys online. Fast shipping, great pricing and the best in customer service.”
“Every time I go to this store I have a great experience. Service is great! Very helpful. Supervisor Kevin is always professional and knowledgeable of their products. Huge help on picking out the right hammer drill for my needs”
“This review is so so long overdue that I’m ashamed because I waited so long and because I don’t know the employees name I want to make notice of for her constant excellence in customer service and here recently, dealing with my mother who has some cognitive issues with her aging health.
I stopped in yesterday to purchase a Zevo bug zapper for my apartment that upon ridiculous boredom and watching two flys come to their demise, works like a charm.
What needs mention though is the woman who always seems to be at the key cutting counter. I have had the pleasure of dealing with her repeatedly since moving back to Michigan and have needed keys cut and various other hardware items. Not only is her knowledge of the store beyond awesome, her patience and customer service is exceptional. She is always polite, courteous, and quick with a joke for the right person. Her patience with my mother though was beyond exceptional and heart warming to know someone actually still cares in this world.
She is a five star employee that Ace should be proud of as an example.”
“Just like their ad says they are the most helpful people and they are the most helpful people Dan was amazing knew exactly what I was looking for I was in and out less than 2 minutes couldn't ask for any better”
“GREAT customer service! With very knowledgeable people, It’s a one stop shop. If they don’t have what you need they are always happy to help you order it or send you to another shop who has it. Besides hardware they have the cutest store cat named Smokey:)”
“Brian and the crew are wonderful people to have around ! Super friendly and always helpful. Joe is always right there with a smile and wonderful customer service skills! Nekko is super knowledgeable and super efficent with almost anything you need! Cannot say enough good about these guys ! Im terrible because i dont know the 2 wonderful ladies that work there also, but they are amazing also! Phenomenal crew all around!”
“Recently purchased a weber magic touch charcoal grill.
The manager Conner was very knowledgeable and professional.
This store is well supplied and the staff is friendly.”
6:30AM - 4:30PM
719 E Mandoline Ave, Madison Heights
Hardware Stores
“I have to say this is by far the best job that I have ever had. I have learned so much about plumbing materials and how it works and work with some awesome people. Very generousThank you for the opportunity.”
“Been living a ½ half mile away for over a decade. My co-worker told me about this store and we went into Kitts yesterday. it was my first time. This Store is great they have alot of items in stock and at a great price. I'm headed there tomorrow. I'll be telling everyone about the store. This store is cool”
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“We found everything that we went in there to get. The store is well supplied, the staff is knowledgeable whatever questions I had. There was one or two people to give me answers to. That is very refreshing especially today in some hardware stores The employees don't know what's in the store.”