“The staff has always been friendly and kind. Helping me with my banking needs. I have and will continue to recommend Parda Federal Credit Union. Their customer service is amazing. Its one of the main reasons I didn't go with Wells Fargo or South State.”
“Dina and Katie and their entire staff are professional, personable, always going beyond to please their customers. I always look forward to my weekly visits to see their smiling faces. I have been a Credit Union customer for many years and would never think of going anywhere else!!”
“I am very pleased with Genisys and think the people working there are fantastic. I was upset with a problem but it was not the fault of Genisys. I will always be a Genisys member. Thank you for your interest.”
“Oakland Church has been using FMB for our banking needs for several years and I have always found Kyle and the whole Rochester branch to be so friendly and knowledgeable since they opened a few years ago. I highly recommend banking with them!”
“OMGosh we can't say enough good things about this financial institution!
We built a home in 2020 and the construction loan process was smooth as silk throughout the build; our GC had zero issues with them nor did we.
The transition to LMCU mortgage after construction was completed with ease and any overages were not applied until final closing, i.e. no downpayment was required prior to construction starting. Brent Green and his team were amazing from start to helping us transition from a conventional mortgage to a VA loan which can be a nightmare but not with LMCU - it was seamless and pleasant. The communication was clear and thorough without any lag in responses when we had questions. HIGHLY RECOMMEND.
Additionally the ladies at the Rochester Hills location are so fun, friendly and helpful every single time I walk in which is maybe every other month or so.
Today, due to an "Acts of Kindness" LMCU does to give back to the community, we were randomly chosen to have our vehicle payment (another loan we have through them...also super reasonable and efficient) covered by them in January so the amount was deposited in our savings account today to be used at our discretion.
If you need a financial institution for any personal financing, this is your place.”
“Vibe credit is great. Great service. Thank you Kyle and jenny for your help with getting my furnace fixed with personal loan thank also to Brittany for all your help ,sincerely harriett granger..”
“On 6/2/23 I contacted CFCU’s main number and I spoke with your Customer Service Representative by the name of ‘Jose’. Jose was polite, helpful and took the time to address my questions and provide me with clear answers. It was a pleasure speaking with a representative who still understands the importance of “customer service”. Jose is a prime example of why members like me, love Chief Financial Credit Union! Thank you Jose for being so kind and such a pleasure to speak with.”
“I’m not a current member at this office(yet), but i needed to mention the pleasant interaction i had with Andra N. She was polite and extensively thorough with every question i had. Definitely would recommend switching over & having an easy, great experience!!”
“Marie Nichols is a very sweet and talented lady who gives great advice and helpful services. My Mom met her years ago and she's always been very helpful. I highly recommend Marie for all my financial services and for other clients as well. Wonderful work Marie. The tellers are very nice and professional as well. I will continue with Genisys Credit Union for all my financial needs. Thank Genisys and Marie. I hope everyone has a wonderful day and a safe trip home ?”
“I have been with OUR Credit Union for years now,... I love how well I am treated at their Troy location! I know everyone and everyone knows me... they are simply put, a notch above and exceed all expectations! Thank you for everything you continue to help me with and have helped me with! FAM”
“This probably one of the less assuming Genisys's (that's a real word I just made up), smaller and tucked away in the corner of a strip mall but the service is exceptional, particularly Shawanda Estelle. I applied for a small personal loan and she was beyond helpful. She made me feel like I was her top priority and genuinely a sweet, kind person. Several months later my daughter was looking to finance a car and I knew right where to send her, and once again the personal service was outstanding, which in turn made me look good in my daughter's eyes. The app is user friendly and intuitive, my only small critique is the ATM. Abit outdated. To make a deposit it needs to feed you an envelope, you fill it out and feed it back. Because of this it has to be manually checked in by staff which takes longer to hit your account which can take a couple days.”
“I’ve never dealt with better customer service anywhere else. I spoke with Monique and Maggie and they were so extremely pleasant to deal with and cared a lot about making sure I could make the best financial decision possible along with answering several questions giving me the best information possible. Definitely recommend Chief Financial to anyone”
“Excellent Service from Ava – Truly the Best!
I just want to take a moment to recognize Ava, my favorite bank teller, for consistently going above and beyond every time I visit the bank. She is always friendly, professional, and incredibly efficient. Whether I’m stopping by for a quick transaction or need help with something more complicated, Ava handles everything with patience and a smile.
What sets her apart is how personal she makes each experience—she remembers my name, asks how I'm doing, and genuinely cares. It's rare to find someone who makes banking feel less like a chore and more like a positive part of your day. Ava is a true asset to the team and deserves to be recognized for the outstanding service she provides. Thank you, Ava!”
“We have been banking with Genisys for many years. Terrie Picklo is amazing! She is extremely helpful and always makes sure we understand what works best for our banking needs.”
“I have worked with these folks for 40 years. I often work with Cindy & yesterday I had the pleasure of working with Abra. Both are great! Abra was an amazing help yesterday. I cannot not say enough about how wonderful these two are.”
9AM - 1PM
2955 University Dr #2547, Auburn Hills
Banks
“Received a personal loan through CCF. Jasmine was absolutely wonderful to deal with. Entire process was extremely quick. If you're looking for financial services, I would definitely contact them first.”
“Madison Lautner - Financial Services Representative (Auburn Hills) processed my auto loan application. The entire process was completed in a few hours on the same day. She also looked at my financial portfolio and recommended lower interest rate loans that would same me money. Madison had a very positive and friendly demeanor that made my whole experience with Genisys very pleasant. I would give Genisys Credit Union 5 plus stars because of Madison.”
“Best financial institution I could find beating even the credit unions for rates, fees, and policies. Great staff and reasonable hours. I can't believe i am 100% positive about a bank but this one really deserves it.”
“Quick trip. I even came 1 minute late to the meeting and they accepted me. I left at about 9:16 am and started at 9:01 am. I had the banker Nua Dushaj. Big help. Great service!”
“Had a fraudulent charge on my debit card. Went to Pontiac office, was serviced by Jennie. She was very efficient, informative and took care of the situation and explained what would happen going forward. Got a new card, Pin number within 10 minutes.
So glad the lobby is open now to have the interaction with a real person.
Great experience.
Thank you,
Mary Baker”
“Breath of fresh air! Wife and I have been with banks for many years moving money to best cd rates & mon.mkt accounts. So prior to becoming a member here, the banks gave us the full court press to talk with their financial planner though we made it clear we don't desire one. We only park our money in decent % rate CD's. Here at genisys we didn't have that occurr. Extremely friendly knowledgeable staff. We hope to remain here, what a outstanding credit union we have here in Oxford.”
“I can honestly say I have not had any issues with the bank for several months. Good service and I was given a card to call back to give information to finish my transaction. Thank you ?”
“Been with Flagstar for over a decade now and have never had an issue that could not get resolved. All the staff there are great. Scott was very friendly, knowledgeable and helpful. He took care off all my issues. Ty guys. ?✌️
Again Scott was very helpful. Got everything straightened out and I was on my way. Thank you Scott again. ?”
“Both the bankers (Chris and Shawn) are incredibly nice and incredibly helpful. I've had to do a lot of banking in the last 6 months and have visited multiple branches. This is by far, the best.”
“Just wanted to say that Michigan legacy has been great to me. This morning I had a great phone call experience with with an employee named Catherine she was nice, polite, and very helpful. True professionalism.”
“I've had nothing but the best care and concern from the good people at Oxford Bank. If I have a problem they go over and above to remedy it. Every encounter I have ever had with the banking staff I am made to feel like I matter. I would highly recommend taking your banking to the good people at Oxford Bank.”
“Professional but not in a way where the staff thinks they're better than everyone else, which is an attitude I encounter at other branches and at other banks. Been using this branch almost my entire adult life and the staff is great and very helpful.”
9AM - 12PM
44 N Adams Rd, Rochester
Banks
“I've been a citizens bank customer for over 10 yrs and my experience has always been pleasant. The staff, especially Marla, are always professional, pleasant, organized, and very helpful. Marla is very hard working and kind and has recently been promoted. Marla deserves the best because every encounter with her has been the best experience with positive outcomes. Thank you Marla and congratulations!”
“Very efficient,and polite. Awesome with replies concerning account. Very helpful when explaining the different policies. Would recommend to family and friends. Thank you for all you do for me, concerning my account.”