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8:30AM - 5:30PM
2632 S Rochester Rd, Rochester Hills
Post Offices
“Michelle and Jennifer have been very helpful as we mail packages and send letters! It's wonderful to have a post office location where We can send postcards and they are all delivered! Woo Hoo!”
“This little Post Office has some of the nicest, most helpful staff I’ve ever encountered! I should add that I brought in like 17 awkwardly shaped boxes for express shipping (with no notice other than I remotely printed my shipping labels), and the woman at the counter was so helpful and patient as I ran back to my car 6 times to grab more boxes! I was very grateful to her for her attitude and professionalism.”
“We had to do both of my daughter’s passports and it went very smoothly! Brian was extremely helpful and kind, will definitely go again for all our post/passport needs.”
“I don't know how this post office has such a poor ratig because every single time I've been in this office they are extremely effective and very efficient. Our mailman, Solomon is awesome. He is very nice, works extremely hard and does his job perfectly. He is a very hard worker and I've never received other's mail and when I recently was not able to get my mail due to an illness, he made sure I received all of my mail. I see him delivering mail to a number of our buildings in horrible weather, doing what the USPS motto says. Keep up the great work. Solomon. Thank you for everything.”
“I love this post officeI’m always in here shipping and printing for my new small business. And the ladies are just amazing!!! Sometimes I go in there not knowing what boxes I need or what labels. And they help me and show me the cheapest way to do thingsJust super helpful... so they actually are teaching me things that I need to know for my businessSo I appreciate them all very much. You guys are awesome and keep up the amazing workGreat customer serviceThank you for all your help!!!!! Very much appreciated!!!!!!!!”
“I unknowingly walked in right at closing time and Will still offered to help me with what I needed to mail when he absolutely could have turned me away. A few minutes of his time made things a lot easier for me. It’s really a reminder that we all have the ability to make a difference in the lives of those we interact with. Thanks, Will!”
“Now a days they have removed the option to ring the bell after getting inside the room. Handicap entrance button does not work even though there are markers telling us to get in by using the button”
“This cute little post office respectfully answered all the questions of the customer in front of me & I had very fast service myself. I had no issue being seen or with the business hours (I showed up at my lunch break at 11:50). I was in & out in 10 minutes.”
“Used the drop in mailbox to return a small package I already labeled on Monday at 5:50 or so, when there was a busy line is around 11 people. Within just 1 day they updated it at around 9:30 pm shown on ebay (then arrived elsewhere 1 hour later). I wish it was slightly earlier like at 6pm but that's still great updating time!”
“Very helpful location! All delivery services come with a fault, as millions of pieces of mail AT least, travel delay! This USPS is fully of hard working people, that answer the phones, are pleasant at our mailboxes and are helpful in finding mail and its timing! Thank you guys!!!”
“Yesterday I was at this USPS to get my children's passports and I was attended by Mr. Robert! We were super satisfied with his excellent customer service, his kindness and good disposition... I would love to see this excellent service in all USPS!”
“After being turned away at another USPS location for being just a few minutes late, I walked into the Shelby USPS hoping to get my passport taken care of. Sudie was absolutely amazing! She was super kind, friendly, and took my passport appointment walk-in right away without hesitation. Her extraordinary customer service and willingness to help truly made my day. I can’t thank her enough for going above and beyond—this is the kind of service that makes a real difference. Highly recommend this location!”
“Stopped into this branch for the first time, this morning. No wait for the front desk, but there was a short line at the self-service kiosk. The (2) employee that I interacted with were very pleasant and helpful. This location is within walking distance from my work and I will definitely come back again.”
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“I recently visited this USPS location for a passport application and was assisted by Bridget. She was very polite and friendly, and made the whole process smooth and quick. Thank you!”