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“I've been banking with First State for years and have my business account here as well. Last week I applied for my first ever business loan through the Accelerate Program, and Andre went above and beyond to help me get the money I needed, when I needed it so I could get on with business. I highly recommend working with him!”
“I don’t know if his name is spelt Jon or John, but a few days ago I had an issue with the ATM and had to come inside to figure out the problem. This man is the nicest and most helpful person I’ve ever had an encounter with at a bank. Fully deserves a raise- helped me beyond recognition.”
“Everyone at this bank is very informative and nice. Always very helpful and accommodating. I brought someone in to see about Huntington Bank. Tyler took care of us. He was very knowledgeable and informative. He has been so nice and accommodating. The tellers are also so nice when you come in. They treat you like family.”
“I had a great experience opening my debit account thanks to Corey at Chase Bank. He was extremely helpful, patient, and professional throughout the entire process. Corey took the time to explain everything clearly, answered all of my questions, and made sure I understood all the details before moving forward. He made the whole experience easy and stress-free, and I truly appreciated how attentive and knowledgeable he was. Excellent customer service all around. Recommending everyone that wants an outgoing experience to go to them!”
“Issues are resolved ... but I had a few issues at this PNC bank branch. My debit card number was stolen and was being used fraudulently, and it took a few visits to the bank and phone calls to their 800 number to stop the card from being used and to restore my funds. Then I had received poor customer service inside the branch on my last visit to close my account. PNC customer service did call me to me to make things right, and I appreciate that effort. They resolved my issues in the phone call and apologized for my poor experience a their branch. (I have not been able to confirm whether it is possible to freeze a debit card from PNC's app if the card is lost or stolen yet, but their customer service agent assured me it is there now.) I'm giving them 4-stars for their efforts to make things right, and for taking my poor experience seriously. My issues resulting from the original fraudulent charges are resolved now, and it seems that they value good customer service.”
“Anytime I go into the Chase Bank in Washington, they're attentive and very politely available. It's terrific Chase offers this service and financial guidance if you want or need assistance. The always seek to understand and seek to meet any needs I may have and they do it with a smile and care to meet our needs. BRAVO all of you, RD”
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“Professional but not in a way where the staff thinks they're better than everyone else, which is an attitude I encounter at other branches and at other banks. Been using this branch almost my entire adult life and the staff is great and very helpful.”