The Verizon store at Saginaw provides a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or choose to order online, with options for free 2-day shipping, same-day delivery where available, and in-store pickup. The staff is consistently helpful and knowledgeable, making the experience smooth and easy. Customers have praised specific employees for their patience, efficiency, and ability to find the best promotions and solutions, even for difficult issues like phone replacements. The store is described as clean and welcoming. Many customers appreciate the assistance in upgrading phones and adding new lines, noting the staff's ability to explain options clearly. One long-time customer expressed concerns about costs, indicating they are switching to another provider due to high prices, despite positive interactions with the staff. Overall, the store receives high marks for excellent service, helpful staff, and a pleasant shopping environment.
Alan was EXTREMELY patient and thorough in getting us a better price than our current carrier and switching over our outdated and storage-at-the limit existing phones. I’m sure he missed lunch because we were there so long. Sarah was also helpful in linking our Frontier account that should get us another discount.... read full comment
March 2026
Love this store! They are the best!!! Sarah and the ENTIRE team here always helps me out. Come to this store for all your cellular needs!!
November 2025
Gabby was wonderful- patient and should be an accountant !! Very helpful and extremely knowledgable. HIGHLY recommend! :)
