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“Chris was super helpful in getting me the right envelope, describing the price system and ensuring the right package went to the right location. Appreciate his patience and support during such a busy Saturday. He managed the long line with ease. Thank you so much team, you made this my go to USPS!!”
“Thank you for your help Kayla. Your service was excellent and very FAST. Many thanks for your kind and efficient service. I have already and will definitely continue to recommend your services to others in the future.
I want to express my extreme gratitude and awe at the expertise, customer service, and sheer niceness of Kayla. I’m quickly pulling together a limited amount of resources in order to meet an unexpected deadline, and Kayla could not have been more delightful and helpful. Thank you for hiring this treasure, She’s a stellar example of the customer service that makes a positive difference when working under pressure!☺️”
“Barbara and Ashley had the nicest attitudes I’ve seen at a USPS store and got everything I needed taken care of very quickly and efficiently. Great customer service, thank you!”
“Tracey was absolutely wonderful! She helped me find the best way to mail a very special item to a very dear friend of mine. I couldn't help but give her a hug after! Thank you thank you thank you, Tracey!!!”
“I went in about 2 months ago to turn in my passport application, and they were a million times better than the other 2 post offices I tried. The workers were great and helpful. I’m deducting a star because no one answered the phone when I tried calling at different times.
You do have to make a passport appointment online (I think they had signs about not doing walk-ins?, even tho the website makes it look like every PO has walk-in hours), and the website sucks hard, but I figured it out: every PO has different days and times they do passports. You have to look at their passport hours first, and then try to schedule an appointment only during those times. (Also, no same-day appointments.) That worked for me.
Other tips: if you don’t have a printer, pick up the application from a PO ahead of time and fill it out. I went to Walgreens for a picture, but this PO offered to take one even tho I didn’t choose that with my appointment. They also offered to make copies of my documents, which some PO’s don’t because they’re not required to. I recommend making 2 of your birth certificate, one for yourself in case you need it while the Dept of State takes your real one and mails it back. Make sure you read how to pay the Dept of State, I wrote a check, while for the PO charge I used a credit card.”
“Unfortunately, I didn't get the name of the lady that helped me, but extremely helpful and kind. Perfect example of what I strive to be when helping others.”
“I had a really excellent visit experience to apply for a new passport. I was assisted by Shanika who is the nicest and most helpful person you could ever wish to deal with. She’s a huge asset for USPS. The appt started on time and I was done inside 10mins. Fantastic !!!”
“Doesn’t really seem to be advertised from the street I suggest you follow your navigation closely. Not sure what the story is with parking. I parked on the side of the street in front of someones home not sure if that’s except-able but I was quick. Highly recommend this location my visit was fast and staff were professional and extremely helpful. Thank you!”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
8:30AM - 6:30PM
2351 Bellingham Rd, Troy
Post Offices
“Despite feeling quite nervous, I successfully passed my vehicle training course. Now, I can officially drive a pro master vehicle for the United States postal service. Having a great driving instructor like Dave Hall made all the difference, reassuring me that everything would be all right. Shout out to Dave Hall - thank you!”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“First of all, I need to explain the 5 stars because there is no doubt that this location has had, and still has; the same condescending, hating-life, inconsiderate, person employed at the Lathrup Village Post Office.Why the 5 stars then? Due to the new bright light named Jasmyne. She's professional, kind, quick and patient. She doesn't raise her voice, she doesn't treat customers like they aren't worth her time. She's a pleasant woman who does her job well. Say "Hi" to Jasmyne with a smile. She deserves your best you!”
10AM - 4:30PM
20615 Fenkell St, Detroit
Post Offices
“MAD SHOUT OUT TO MY GIRLS AT THE 8TRIPLE7!
Seriously though, you helped me with smiles when my hands were shaking knowing the weight (heh) of what I was sending across the country not one once, but all three times. I owe you a huge thank you and you guys deserve the biggest gold medal for helping being the bridge to the past, which is proof to show the post office is reliable, much like the days of the pony express and transcontinental railway.
You deserve all the love you're about to get.”
“They were patient, helpful, and went above and beyond. Same service I remember from 10 years ago.
Monday July 8, 2024 9:30 am.
I walked in with a package to ship. I didn't have a box, tape or anything except a shipping label QR code. There was 1 person at the window and 2 working in the back. They got me a box and everything I needed with no attitude.
Since I was unprepared, I had to get in line 3 different times. Still went fast and smooth. However, there were some impatient customers who had attitudes.”
“Used the drop in mailbox to return a small package I already labeled on Monday at 5:50 or so, when there was a busy line is around 11 people. Within just 1 day they updated it at around 9:30 pm shown on ebay (then arrived elsewhere 1 hour later). I wish it was slightly earlier like at 6pm but that's still great updating time!”
“Been there 2 times to get my package and everyone has been nice and polite even late in the day. The manager told me my package would be delivered to me today at the address on the package. I waited until well after post office hours and couldn't believe it when the manager himself knocked on my door to deliver the package. Extremely grateful to the staff and the manager Eric.”
“I can't speak for everyone else, but my 14 envelopes of paperwork was received by the company very fast. Mailed everything 2 months ago, and called them 2 days ago about the paperwork. The young black woman that was at the front was very nice, kind, and assisted me very well with no problem at all. Now, last year I did come to this same post office to mail in paperwork and the company was never receiving anything and not sure why. But, I've also experienced this situation at other different locations in Detroit/Michigan period!! I've decided to give this location another shot, and everything did workout well with no complaints.”
9:30AM - 5:30PM
2211 S Telegraph Rd, Bloomfield Hills
Post Offices
“This is the best post office I’ve dealt with in a while! I had to go to three different post offices today because they were out of flat rate boxes and didn’t tell me to that I could buy any box and place the priority express label. Another place (goin postal) told me that there’s no guarantee that my package will get to the destination by Monday. A very very nice man of (I think) Indian decent helped me and he was very helpful. I was very stressed out after running around all morning already and he never got frustrated with me. Thank you so much for your help! Both of the postal workers there were very helpful and pleasant!”
“I noticed previous reviews about the clerk at that time. Just wanted to say the young man working there now has always been professional and pleasant. I don't know his name, but I usually stop in during the week in the afternoon.”
“Our company had a skeleton crew on 12/31/21 and I called the PO to let them know that the mailman would have to come through a different gate. She called him while we were on the phone and he said he would meet me out front in 2 min and there he was. What a great example of customer service!”
“Walked in at 3:00pm on Monday. There was no line. Walked right up to a nice lady at the desk that was quick to help. Told me my address was in the incorrect order on my package, but helped me correct it and explained it to me for next time. Quick, helpful, and friendly.”
“I've been here on several occasions and each time when Dr. M D Alam has waited on me and others, he is professional and polite and very helpful. ? he keeps up his good work. It is very much appreciated.”
“They got me out super quick, employees were professional, quick and friendly. Lobby is 24 hours with a ton of PO Boxes and a do it yourself machine. Highly reccomend this location.”
“I recently had difficulty with an international shipment. Tracking can be difficult with them at times. My package was missing for two days but the supervisor Ms.Jackson took down my information and ensured me they would try their hardest. Thankfully it was found! I'm grateful for all of the care and hardwork from all of the postal officers here. Thank you for everything.”
“Every time I walk into this post office the staff is super helpful and kind. They answer any questions I have and make my transactions time-efficient. I went there today, unsure of the type of postage I needed, but the person at the desk was able to help me out, and they were so sweet! LOVE this place!”
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“The clerks here are always positive and helpful. They are expert, caring, engaged and interested. They are correct in their transactions. It is always a positive and high quality experience when I go to this location.”