{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I use this post office for business and personal mailings. They are very helpful and you can use stamps or pay any way. The Troy location was cash only when I went and was busy as heck. The masonic location is never overcrowded when I go and am met with professional employees.”
“Always a great experience at this Rochester Hills United States postal service. Everyone is extremely helpful and friendly. If you need help they are always more than happy to help out. Very clean and organized, and this post office is always my go to. I highly recommend the United States Post office in Rochester hills!”
“Chris was super helpful in getting me the right envelope, describing the price system and ensuring the right package went to the right location. Appreciate his patience and support during such a busy Saturday. He managed the long line with ease. Thank you so much team, you made this my go to USPS!!”
“Great location except the supervisor . Smart mouth . Don’t care about anything won’t help you with anything ! It’s the lightskin female superior with the mustache. Stay clear away from her !”
“I always have the best experience at this Centerline, MI location! im always pleasantly greeted with a smile and care from Toni, Felicia and Dan and it's been that way since my first visit years ago! In the course of running errands years ago, I needed to stop in to mail a few packages, letters and flats I had accumulated about 25 minutes before closing. Toni helped me out with a pleasant attitude, patience and accuracy. I have come back to this location for years as ALL the staff have ALWAYS treated me with patience, respect, kindness and most importantly, speed & accuracy.My only request is to the USPS Postmaster to please update, renovate and add ADA compliant entryways to outside and inside the building of this Centerline, MI location as well as ADA parking spaces. The entire staff, Centerline residents and ALL customers deserve a fresh, bright, modern and ADA compliant USPS Post Office facility. Other than the request to update the building, I love this USPS staff at the Centerline, MI location!?”
“I have always admired the way this particular office is ran. I like so much, that while living in Detroit, I made it my business to do most of my postal transactions through this office.”
“Went there on the 29th of March for a passport appointment after getting appointments after appointments cancelled in Detroit, was late due to traffic , lady Deabra was very welcoming and squeezed me in. I appreciate it and I didn’t have all my stuff together, she helped me put my papers together and explained somethings to me , that’s good customer service, as a manager of a customer service group myself, I was very grateful that I didn’t have to reschedule, thank you deabra, loved your hair and overall appearance! Young lady that works the window in red wig is very much not nice, need to work in the back in your cheap looking wig , miss Deabra giving you a run for your money up in there , maybe that’s why you mean to people at the window.”
“If it wasn’t for my Mail Man/Mail Lady I wouldn’t be able to receive my medication, my bills, my checks or cards from my family members . They do deliver to the wrong house from time to time but there real hard workers & not perfect people like us. I’m appreciate there service regardless”
“In this very confused and disturbed world where little comfort and trust abounds... I must say y'all are Literally above and doing a great job here!! Kudos to you all”
“My experience here has always been good. Friendly staff and efficient at working thru the sometimes long lines.
Also have had various mail carriers over my 25 years in Warren and I can’t complain about any of them!”
“Unfortunately, I didn't get the name of the lady that helped me, but extremely helpful and kind. Perfect example of what I strive to be when helping others.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
“It appears as though this location is consistantly operated by just one postal service employee. She appears to be overworked. May be reason for her unfriendly demeanor. However i find that speaking to her with kindness & empathy brightens her attitude.”
“Used the drop in mailbox to return a small package I already labeled on Monday at 5:50 or so, when there was a busy line is around 11 people. Within just 1 day they updated it at around 9:30 pm shown on ebay (then arrived elsewhere 1 hour later). I wish it was slightly earlier like at 6pm but that's still great updating time!”
“Now a days they have removed the option to ring the bell after getting inside the room. Handicap entrance button does not work even though there are markers telling us to get in by using the button”
“I had the best customer service here from Raven. She even took the time to interact with my daughter while she was helping me and I was filling out my mailing form.
She also helped me with the proper postage to make sure my son got a package in time! In a post Covid world excellent customer service can be very rare to find. Thank you Raven.
The facility itself is also relatively clean and it’s a quick in and out when getting your postal needs done.”
“I’m from Virginia and staying with my mother who lives 45 minutes away. It’s so convenient that they stay open until 7pm. The postal workers are all very pleasant as well. I drove to the New Baltimore post office which closes at 6, they locked the door a minute before closing, as I walked up to the glass door- packages in hand, wouldn’t even acknowledge me. That was a 20 minute drive for me. I made the drive to this post office because a package had to go out- they work until the last minute. I’ve been here 3 times now & everyone is smiling, and kind. Even when I walk in 5 minutes before closing & 1 minute before close. I can’t figure out why it’s not rated 5 stars. They are the best post office in the entire area- and I’ve been to 8 within this 30-40 mile radius in the last 2 months.”
“This post office is one of the best. The employees work hard and long hours. Very respectful, well spoken an knowledgable. I would recommend this post office it’s clean, the kiosk is available, significant room to mail products The parking space is very spacious… Employees seems to greet with smiles and compliments with a great sense of humor. Enjoy your shipping experience , smiles and kindness is contagious :) I’ve been to many of offices and this one is still by far serving a variety of business customers etc, a large volume of mail with kindness…. Good attitude and patience works..
I know you are doing your best, but I can use more assistance to correct, or resolve a shipping issue that occurred. This would be my approach forward to receive sufficient service if a mishap took place. I have notice hard working customer service, and customer complaints. ??”
“I put the wrong address on an important package and it was lost in an apartment complex next to the office I expected the delivery at. Velda Young found my package which was business cards and called my cell on the card to let me know she had them. She waited for me to come and meet her and gave me the package I had lost. She went above and beyond to make sure I got my package and saved me time, money and hassle of reordering. She has restored my faith in humanity and there are still great people out there who hold their profession on a higher standard than just another paycheck. Thank you Velda!!!”
“This five star rating is for Jordan, the kindest postal worker in the united states! Thank you for one of the best customer service experiences I have ever had!Peace and blessings to you and your family!”
“Not a regular post office so you can't do anything but drop off ready items and check mailboxes, but the staff are very kind and helpful. Thanks for the tape.”
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
“Yesterday I was at this USPS to get my children's passports and I was attended by Mr. Robert! We were super satisfied with his excellent customer service, his kindness and good disposition... I would love to see this excellent service in all USPS!”