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“Born 1958, raised in Fraser. With my children and grandchildren living out of state I'm sending gifts regularly from this location and I'm alway treated with respect. I've been to the surrounding Post Offices out of convenience for one reason or another and haven't experienced the same level of curtious. Fraser has a great crew at our USPS.”
8:30AM - 5:30PM
2632 S Rochester Rd, Rochester Hills
Post Offices
“Michelle and Jennifer have been very helpful as we mail packages and send letters! It's wonderful to have a post office location where We can send postcards and they are all delivered! Woo Hoo!”
“Chris was super helpful in getting me the right envelope, describing the price system and ensuring the right package went to the right location. Appreciate his patience and support during such a busy Saturday. He managed the long line with ease. Thank you so much team, you made this my go to USPS!!”
“I've been here 20 years, we have the best mail carriers ever, all bad weather they show, Todd was many years ago 2013, Tammy and today Frank, thank you for all you do and your kind words today Frank, just so glad I never have to worry about my mail and I miss you Tammy keep up the good work”
“Tracey was absolutely wonderful! She helped me find the best way to mail a very special item to a very dear friend of mine. I couldn't help but give her a hug after! Thank you thank you thank you, Tracey!!!”
“I’ve had several great experiences with this post office. I send a LOT of packages through them. They’re always happy to take my bags of packages, dump them, and bring me back my bags. When I recently accidentally dropped my check for my water bill in the blue bin outside, they were technically closed but still one employee was there and let me leave a note about what had happened. I came back the next day at the time they empty the bin and the guy came right up with my check!”
“The staff here are friendly most of time, helpful, and knowledgeable. I drop off large amounts of packages here daily and not once did one get lost yet from here.”
“Unfortunately, I didn't get the name of the lady that helped me, but extremely helpful and kind. Perfect example of what I strive to be when helping others.”
“I had a really excellent visit experience to apply for a new passport. I was assisted by Shanika who is the nicest and most helpful person you could ever wish to deal with. She’s a huge asset for USPS. The appt started on time and I was done inside 10mins. Fantastic !!!”
“Our Post Office is the best.Everyone is friendly and Helpful .There job is not easy dealing with most people who do not even have knowledge of the English launguage let alone how to properly go about packaging and addressing mail.One employee is continuously doing passports.This post office deserves a award.There patience is absolutely amazing.”
“I walk in with 2 boxes at 10 pm. Was directed by a greeter to the customer service counter that was closed and had an envelope slot for UPS. As I’m walking back out the doors A random employee asked if I would like her to drop them for me. She was SO nice. Just happened to be walking by me pushing a cart. Towards the counter. Thank you to that woman.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
8:30AM - 6:30PM
2351 Bellingham Rd, Troy
Post Offices
“Despite feeling quite nervous, I successfully passed my vehicle training course. Now, I can officially drive a pro master vehicle for the United States postal service. Having a great driving instructor like Dave Hall made all the difference, reassuring me that everything would be all right. Shout out to Dave Hall - thank you!”
“I unknowingly walked in right at closing time and Will still offered to help me with what I needed to mail when he absolutely could have turned me away. A few minutes of his time made things a lot easier for me. It’s really a reminder that we all have the ability to make a difference in the lives of those we interact with. Thanks, Will!”
“Now a days they have removed the option to ring the bell after getting inside the room. Handicap entrance button does not work even though there are markers telling us to get in by using the button”
“Used the drop in mailbox to return a small package I already labeled on Monday at 5:50 or so, when there was a busy line is around 11 people. Within just 1 day they updated it at around 9:30 pm shown on ebay (then arrived elsewhere 1 hour later). I wish it was slightly earlier like at 6pm but that's still great updating time!”
“Walked in at 3:00pm on Monday. There was no line. Walked right up to a nice lady at the desk that was quick to help. Told me my address was in the incorrect order on my package, but helped me correct it and explained it to me for next time. Quick, helpful, and friendly.”
“I recently visited this USPS location for a passport application and was assisted by Bridget. She was very polite and friendly, and made the whole process smooth and quick. Thank you!”
“Had a more than pleasant experience filling for my son’s passport. The young lady who helped us was more than considerate and polite. Gave us the information we needed plus some smiles! Thank you for making it a lot easier for my family ?”
“After being turned away at another USPS location for being just a few minutes late, I walked into the Shelby USPS hoping to get my passport taken care of. Sudie was absolutely amazing! She was super kind, friendly, and took my passport appointment walk-in right away without hesitation. Her extraordinary customer service and willingness to help truly made my day. I can’t thank her enough for going above and beyond—this is the kind of service that makes a real difference. Highly recommend this location!”
“I know there are a lot of negative reviews for this location, and I'm sure it's not great all of the time, but I have never had a bad experience at this location (minus long lines) in the 6+ years I've been coming here. The employees I've dealt with have all been friendly and helpful, and as soon as I get through the line I'm not there long at all. The employees that are doing a good job deserve some praise because I've witnessed some pretty nasty/difficult customers while I was in there.”
8:30AM - 5PM
15285 Samohin Dr, Macomb
Post Offices
“I came here 5/16/2025 around 4:50pm (unfortunately right before they closed). The gentleman in the office was very kind and helpful with me. I honestly don’t understand why this post office has such a horrible rating. I was greeted with a smile and he was super respectful.”
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“Yesterday I was at this USPS to get my children's passports and I was attended by Mr. Robert! We were super satisfied with his excellent customer service, his kindness and good disposition... I would love to see this excellent service in all USPS!”