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“Love this store. Staff is knowledgeable and always helpful, it's laid out nicely, and there's a wide range of sizes and styles. If they don't have what you want in your size they can order it. I've lost a substantial bit of weight recently and will honestly miss shopping here.”
“I love this store & everything about it but I especially LOVE the store manager Ava! She's an absolute doll & total sweetheart. Always so kind, so helpful and so sweet. She's an awesome asset to this store. Thank you for all your help Ava!”
“Bought a pair of TOMS from this location a few months ago. Returned today to exchange them (the sole came unglued!) and the staff was very accommodating. They didn’t have my size in stock so they had a pair shipped to my place, free of charge. Very pleased with my experience.”
“I am newly engaged. I had the pleasure of being helped my Rahni, who was ABSOLUTELY AMAZING when deciding on what bridal dress to chose for my engagement pictures. She was absolutely outstanding and I would recommend any future brides to go see Rahni!!”
“I love their shoes and belts my favorite but this occasion they didn't have what my wife was looking so the very kind and polite employee gave some valuable resources along with other great information I wish all customer service was this pleasant.”
“The young girl (I dont remember her name but she walked with the stick) was extremely helpful although her legs were injuredEdited: her name is Cassie. Thank you so much for helping me today!!!”
“I came in looking for an outfit for an interview. I ran into Erica who stopped at no end to help me find something. Aside from the clothes, I left with encouraging words and confidence from Erica and the staff. Don't know what more to say other than thank you!”
“JBrooks!!! The Swag King, Doing His Thing ...Brings Style To Crocodile, Alligators and Leather Jeans. Every Fit is a Instant Compliment And That's on Straight Business..And The Man Takes Time to Get To Know His Customers. THANKS JAY, YOU MAKE ME LOOK GREAT!!!”
“I really love this place. I can get Polo clothes chpear than Polo store. Original price (on the price tag) is 300, but I bought it 120.
And it is more easier to find suitable size clothes than other sales store.”
10AM - 8PM
2800 W Big Beaver Rd Spc R-250, Troy
Shoe Stores
“Above & Beyond
Aria & Alan are phenomenal! :-)
I called them & they helped with me with questions on sizing due to me not being able to reach their customer service & confused on one of their sizing charts!
Thank you for making my experience great & reassuring me.
Keep up the awesome customer service!
I will definitely drive further to your store(Somerset Location) rather than the Novi location due to much better customer service! Mike at Novi location was so rude to me when I called. Management needs to know that! Unbelievable!”
“I love Rain!! (or Reign). Very kind girl, helpful, authentic and easy to get ahold of.
I am always in and out, but today I felt weird vibes from two employees that were wearing tiny athletic shorts and jackets. Noticed them mostly talking to the male customers, flirting and all and making no sales.. They were standing around and talking about women in the store. One was petite and wore glasses, and the other tall with her hair pulled back messily. They have no place in a store/business that thrives on customer service like this.”
“I had a wonderful experience. The store was beautifully organized with a great selection, and Nikki provided exceptional service—she was attentive, knowledgeable, and made the entire shopping experience effortless. I truly appreciated her professionalism and kindness. I’ll definitely be returning!”
“Favorite store, high quality clothes and high quality staff. Have always had a comfortable experience here unlike some other stores. Best store for women in their 20s!”
“Super nice experience in the fragrance department - Dior section. Kim, a wonderful sales associate, treated our daughter incredibly well today as she was selecting her birthday present. Thank you so very much for your kind help”
“May is the best !! She will go above and beyond to find you want you want & make sure your comfortable and love it before you buy it !! Recommended her for everything !!”
10AM - 9PM
2901 W Big Beaver Rd, Troy
Shoe Stores
“Geraldine is an AMAZING sales associate. She is a great help to my sister, my mother and I whenever we are at the store. She makes sure to get us what we want and goes above and beyond for all her customers. Get her a raise she deserves it!!!”
“I went into the Aldo store today, not feeling my best. As an older man, I sometimes get dizzy, especially when I forget to take my medication, which unfortunately happened that day. While I was trying to steady myself, a young lady working there I believe she said her name was Marleen, she noticed I wasn’t feeling well. She immediately came over with concern and asked if I needed help. When I told her what had happened, she kindly offered to buy me a bottle of water out of her own pocket. Her kindness, patience, and genuine care truly touched me. In a world that often moves too fast, Marleen took the time to make sure I was okay, and I’m truly grateful for her compassion.”
11AM - 7PM
470 W 14 Mile Rd, Troy
Shoe Stores
“Went to exchange a pair of gymshoes from an online order size to big, and the young lady who helped me was very helpful, and I walked out with a different shoe, which I liked better.”
11AM - 8PM
Mall, 452 W 14 Mile Rd, Troy
Shoe Stores
“Love this shoe store they have reasonable prices and always have what I'm looking for and my size. Ive been going there for at least 15 years now. I would recommend this place”
“I love my new black with some patent leather cosy, soft, warm, arch support cold weather boots from Famous Footwear. I don’t have the name, but they’re new. I haven’t yet worn them since it’s been balmy outside. I got a size 8. I had to try them on in the store when I went to pick them up and they were incredibly comfy like a sturdy well fitting sneaker. I didn’t want to take them off!”
11AM - 8PM
358 W 14 Mile Rd, Troy
Shoe Stores
“The store manager Ashley customer service was awesome today. I went in to get boots for my daughter. She shared knowledge about choosing the right size and how to care for the shoe. She was very friendly and professional.”
“Julius is one of the most kind and professional people I have ever met ! A blessing to of met him.Let him help you with anything you need, you won’t be disappointed!”
“Olyana is very smart and very helpful, helped me choose shoes for my fiancé, and what's better is buy one and get one free. Would recommend that business and make sure you ask for olyana she is very helpful and went out of her way to help me find the right shoes! 5 star!!”
“Excellent selection and service... Also has I great website for online ordering. Their store sales are great and the best time to get deals on top quality products.”
“Shout to the short Indian/Arabic dude. I didn’t catch his name sadly. This guy went above and beyond finding me sizes and giving me alternative options to the shoes I was initially coming to buy. He got my sizes even though I was asking for many different sizes and he didn’t complain at all, he was always helpful patient and wanted me to walk out happy. GIVE THIS GUY A RAISE, honestly I would only come back to this store at this location for this dude otherwise I’ll shop online.Only part of the experience that was awful that made me want to not buy the white Air Force 1s and I was so close to leave them was because of the cashier. Just very rude, not helpful, no thank you or anything. That was a bummer.”
“I just recently visited this place a week ago and never had the desire to share a post. Jamilai E was very good, professional and knowledgeable. She got my kids together and they really liked her and she really made the experience worth while. The experience didn't make me seem like I was wasting money, I actually gained an experience”
11AM - 8PM
362 W 14 Mile Rd, Troy
Shoe Stores
“This is a long post but well worth it when a person does an excellent job! I stopped here on 4/27/18 to purchase several pair of shoes for my 3 daughters. Everyone walked by and didnt acknowledge if I needed help. I almost walked out. But, 1 person came out I hadnt seen. Starr is her name! She was exceptional, patient and knowledgeable. Informed me of prices and sales on various shoes. Checked and ordered others online that werent in the store. I appreciate people like her that take the time and have a positive attitude. I told her from now on I only want her to assist me when I go back for more shoes, including other family and friends. I am in the process of calling her manager as well to give her a huge compliment. Starr you are the bomb! I see you as an excellent manager. Keep it up! These 5 stars are all because of you!!”
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“My husband and I stopped in about 20 minutes before closing and the staff was so genuine and helpful. I always feel bad going into stores late and the girl that helped us was so gracious and kind. She had us measure our feet and recommended some great options for an upcoming trip.
I wish I got her name to shout her out, but we did chat a bit about Japan since she had been there and thats where we are going. We both left with a great pair of shoes and will 100% shop there again! ?”