Transmission Repair in Troy, MI

“Yesterday I encountered a problem with my vehicle while driving. The plastic under carriage protective covering came partially loose and was dragging on the cement. I stumbled upon The Muffler Man Troy and am so glad that I did. The owner, Sam, displayed exemplary customer service and squeezed me in. His son took care of my issue and I was back on the road within an hour! Great job and much appreciated!!!”

“Didn't want to go to the dealership to handle an oil change where they would charge an arm and a leg. Went to Valvoline first with my own oil since my car only takes one kind and they would do the labor while I stay in the car. After 10 minutes, Valvoline said they can't do the oil change since the hole the oil comes out of has been stripped over time. I left and called Automotive Authority on the same street as they were still open. They said they can do the labor if I bring my own oil - no problem - and for the same price. I made an appointment, was greeted with pleasant customer service, and after 10 minutes, they said I would have to come back due to the same reason but that they would order a part that would enable them to complete the oil change. I came for round 2 and not only did they complete my oil change with a new filter and the extra part, they also found a couple of smaller issues underneath the car that they handled free of charge. I will be coming here for all of my oil changes going forward!!”

“Mike fixed my VW and just a little over 2 weeks. there was a part on backorder as I understand it, but that didn't matter to me, I was just glad to have my car back (and working)!I would come back for any transmission work I need done in the future”

“Updating to good because they finally called me back to explain they were hit by two (2) recalls at the same time and they were absolutely swamped, and apologized that the automated service notification did not work as intended (they had set me up with a service appointment but I didn't get a text or email. I did verify there were two (2) recalls back to back and they seemed sincere. Hoping they can get things straightened out out technology wise and staff up.”