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“Great store with an amazing staff. I made a few big purchases and was lucky enough to be helped by Toni and Kim. They made me feel extremely welcome and they teamed together to get me out of there as quickly as possible. I’ll definitely be back. Much appreciated and thanks again for everything!”
10AM - 6:30PM
720 W Eleven Mile Rd, Madison Heights
Sporting Goods
“Great bowling shop, very friendly and knowledgeable on what ball fits your style. So many choices for balls and shoes. Defiantly the place to go for your bowling needs.”
“I visited the store on 8/17 in search of baseball equipment for my son. I don’t remember the employee’s name, but he was very professional, patient, and helpful. The prices were reasonable as well. Excellent employee and establishment! I would definitely shop here again.”
“I was having an issue with my current running shoes and went to Hanson for a solution , they were super busy but still took the time to listen to the issues I was experiencing during my long runs and found me several options to choice from. I loved them so much I decided not to choose just one and brought home two pairs.”
“Best shop I been to. Customer service was phenomenal . Took a friend there to pick out a ball for his birthday and also got my new ball drilled with grips .Every thing was perfect. They make sure they take good care of the customers.”
“Loyalty is very important to me and this place has proven they value their customers. I told the gentleman at the counter today, I will go out of my way and pay more to buy from them. Great store and my kids and I love it!”
“5 star, Awesome business. Have utilized 4 times, always professional, best priced and able to get what I needed.Have worked with the owner, Mike, as well as others, service levels were great all the way around.Even sent my wife for her own personal items and she was taken care of, not intimidated and everything was explained thoroughly to her. Not common in this world. Thank you!!Will continue to utilize for our needs, no question. Client for life.”
“Have purchased many items from this store over the years. Employees are knowledgable and easy to work with. Was recently in to look at some rifles, scopes and binoculars... They had some items I was looking for and ordered the rest of what I needed, which showed up in just a day or two. Prices were in-line with other shops and what I found online. Definitely would recommend them for your firearm or optic needs. Also have a lot of high end rifles and handguns for those looking for something specific or one-off.”
“Awesome mall! A nice place to hang with friends or bring kids! Tons of cool stores for toys, clothes, etc. The food court gets a bit crowded but has a variety of yummy food options to pick from. Perfect spot to chill”
10AM - 9PM
766 E Big Beaver Rd, Troy
Sporting Goods
“The most helpful and kind staff ever. They went above and beyond to help fit a backpack and find a sleeping bag. Extremely knowledgeable and professional. Will definitely be back for future business.”
11AM - 8PM
46719 Hayes Rd, Shelby
Sporting Goods
“Stopped in for a few items, and staff was extremely helpful. They showed my son all the grip tape and myself the different neck guards. Helpful, courteous, and efficient. We will definitely be returning.”
“Thank you so much to Todd at Rally House Rochester Hills 2861 South Rochester Rd. Todd was incredibly helpful tonight. Best customer service I've had in years! Will be coming back to this location. Thanks Todd!”
“Outstanding customer service!The store employee (regret i don't remember her name, she was from a different store) stayed with me to find sizes and items for 3 young birthday boys! Pleasant, caring, courteous, knowledgeable!”
“Just getting back into the game and the information received and overall experience here was the best I have ever received! Jeff was extremely knowledgeable and provided great insight and guidance throughout the ball selection process. Very patience and offered objective insight while allowing me to be comfortable in making a final decision. Will revisit this location for ALL future bowling needs. Top notch service and prices. Highly recommend!”
“Current beer leaguer, lifetime hockey player since I was a wee lad. Nobody sharpens skates as well and consistently as these guys. Been going here for a few years now even though it's half an hour from where I live. My skates always come out super sharp with consistent edges.My blades are about 12 years old and these guys have a set of replacements for my skates (nobody else does). Planning to have them replace and profile the blades once I have the funds. This shop is the place to go for any skate needs.”
“Top notch store! I drive about 40 minutes to go here, even though other stores are much closer. Still sharpening by hand, and if anything is wrong with a sharpen, an order, or any other issues, I have called up and they offer to fix any issues immediately and in most cases for free, even when it was my mistake. Love this store. They don't carry as much as the livonia store, but the customer service here over the livonia store (horrible store and workers at livonia) is outstanding!”
“Loved it. Great staff. Excellent choices. They even give hands on service. They greet you have conversations with the little people. Fantastic service. Reasonable prices for quality clothing for our dancing profession. ???????”
“Great place for name branded sneakers/boots, especially for those that are collectors/resellers, to add to their list. Not too sure if this location/stores carries orthopedic sneakers outside of types of shoe brand NB (new balance). I love this style of retail where the customer doesn’t get bombarded with “sometimes” annoying salespeople trying to upsell certain brands. I like the fact that you can go into the area, sit and try on some pairs w/o any fuss. This is coming from a person that has worked in retail for over 20+ years. It’s been a minute since I’ve gone to this store/company, but I get really annoyed with places like footlocker. I always feel like the establishment doesn’t teach proper etiquette when it comes to servicing customers. I’m the type of person, if I need anything, I’ll come to you. Hopefully one day retail will change their ways on how to approach/sell to the public. After Covid hit, it seems that the new wave/ways of selling associates has changed, some sales people are down right rude/arrogant. If I walk into place, and I feel “they’re” pushing (upselling) products outside of the one thing you came there for, I’ll literally put the product down, and leave…..especially when you/I know the brand/item you’re looking for. The rule I was taught, is once eye contact is engage, you ask open ended questions, or compliment something. For instance, my intro isn’t just, “hi how are you today”, instead I would compliment the customer with, “I like the the color shirt you’re wearing.” When you ask those types of questions (PAY ATTENTION RETAIL SALESPEOPLE). Be kind/be genuine/be yourself, and not to get too ahead of yourself when you’re selling products, remember you’re not only selling the brands in the business, but you’re selling yourself……everything else will follow. If you’re lucky, that one customer will only come to you for purchasing.”
“Very good selection of sneekers, and they have decent prices. They need more associates working there, though. We had to wait quite a long time to return and exchange a wrong size pair of kids' shoes. That won't keep us from returning to purchase from them again.”
“I had two hockey jerseys done here and they did a fantastic job on both of them! Great workmanship and customer service. Definitely would recommend to anyone looking to get a jersey done or screen printing. Very happy with their services! Keep up the great work gt team!”
“Fred is a friendly guy and extremely knowledgeable. He knew about my 16 year old ball and which ball I should pick based on what I wanted and what he saw after watching me roll a few. Highly recommend for any new or seasoned bowler needing a pro shop!”
“Ordered some running shoes online for pick up. Was able to check in when I got there with my phone and tell them where I was at in the store . And an associate brought me my shoes and I left. Super easy and convenient.”
“My husband shopped at this store for soccer supplies for many years in the 80s and 90s and today we shopped for our daughter. Very friendly services and reasonable prices! This will be our go-to shop for all our kids' sport supplies!”
“Found brunos on our way to a hockey game, skates desperately needed work. Bruno fixed my son's skates up never seen him skate so good. Customer for life thank you!”
“Great and consistent skate sharpening. Very knowledgeable sales staff with great prices. And Michigan based. If you need new hockey equipment, avoid the national guys and save money at B&R.”
“The store is good. Staff is nice. Online inventory check= NOT so good. Online showed in-stock, get to store 30 minutes later and was told that they have been out of stock +30 days.”
11AM - 8PM
412 W 14 Mile Rd, Troy
Sporting Goods
“Needed a strapless bra for a size DDD and they got me together for a very reasonable price with very good support! Sales associate was friendly and very helpful in my search! Thanks Vicki! Job well done!! ?”
“The staff was very helpful with providing me new grips for my ball aS well as polishing. All of their prices are listed at the counter and it’s a large enough pro shop that has seating and even a separate vending machine as well. They do sell all sorts of items as well as 50/50 raffle tickets for the leaguers and playing cards too. Friendly staff and fast service. It was my first time here and it won’t be my last.”
“The lady with the Prada hat & short haircut is amazing. She went over and beyond to help me I told her how much that a certain hat meant to me she helped me find it. I felt appreciated, understood, and so much gratitude. It’s hard to come across this kind of service anymore. I love her?. Blessings to her.”
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“Walked in and was greeted right away. Associate came up to me and I told him my mega list of problems with my feet and legs. Standing on concrete, flat feet , knee pain and so on. He hears exactly what I was ayung and off he went. Found a pair that fell great. Took off again to see he if he could find something different. Super helpful kinda guy. Daughter even bought a pair after me. Same thing with a different Associate. As I was checking out . I had asked about insoles. He said save your money until you try them. Great place to buy a pair of shoes. Plenty of clothing as well.”