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“Deon helped me with everything, and he was wonderful! Him and Megan make the place seem very welcoming, and they are both incredibly kind. Even if the line gets long, they move fast. Easily the best postal experience I had hahaha?”
“Thank you for your help Kayla. Your service was excellent and very FAST. Many thanks for your kind and efficient service. I have already and will definitely continue to recommend your services to others in the future.
I want to express my extreme gratitude and awe at the expertise, customer service, and sheer niceness of Kayla. I’m quickly pulling together a limited amount of resources in order to meet an unexpected deadline, and Kayla could not have been more delightful and helpful. Thank you for hiring this treasure, She’s a stellar example of the customer service that makes a positive difference when working under pressure!☺️”
“My FAVORITE post office! Tim, and Laura make sure everyone feels right at home when visiting. I've never been to any post office where everyone's personality is GREAT, fun, and always upbeat! If I could give this post office 10 stars I would. The only downside is that they aren’t open Saturday's, and close at 5pm M-F. 6:30/7pm would be a great closing time, but I do understand that romulus isn't a very big town, and they probably don't have enough customers to really stay open that late. I”
“I went in about 2 months ago to turn in my passport application, and they were a million times better than the other 2 post offices I tried. The workers were great and helpful. I’m deducting a star because no one answered the phone when I tried calling at different times.
You do have to make a passport appointment online (I think they had signs about not doing walk-ins?, even tho the website makes it look like every PO has walk-in hours), and the website sucks hard, but I figured it out: every PO has different days and times they do passports. You have to look at their passport hours first, and then try to schedule an appointment only during those times. (Also, no same-day appointments.) That worked for me.
Other tips: if you don’t have a printer, pick up the application from a PO ahead of time and fill it out. I went to Walgreens for a picture, but this PO offered to take one even tho I didn’t choose that with my appointment. They also offered to make copies of my documents, which some PO’s don’t because they’re not required to. I recommend making 2 of your birth certificate, one for yourself in case you need it while the Dept of State takes your real one and mails it back. Make sure you read how to pay the Dept of State, I wrote a check, while for the PO charge I used a credit card.”
“Very impressed with the above and beyond service provided. Tammy was at the counter moments before closing on May 29,2019. I needed to send an urgent overnight document to Great Lakes Nat'l Cemetery and she made sure it was on the truck to go out immediately. She could of told me it will go out tomorrow but she went the extra mile to help me. I am very appreciative and send her a huge Thank You.”
“Pros: Quick service & friendly staff. My go to Post office in Dearborn.Cons: This place does need some repairs for the interior and offer more packaging types for their customers.”
“Very professional. I was greeted by a friendly employee who took the time to show me how to work the systems. She then helped me work through my designs and pictures to formulate my store’s ad. Would highly recommend to anyone who prefers professionalism.”
“I'm sad to see bad reviews. I am a small business owner and I have used this post office for 2 years now. I have never had an issue with any of my prepaid postage parcels going missing or not being scanned in to active tracking information. In the past I have had issued with other post offices not scanning in every parcel. So far, so good. And in my experience, the people who work here are absolutely the most pleasant and professional. Remember these are government employees and should be treated with respect. This is a good place.”
“First off I wanna give Mr.Ron his props he's nothing short of amazing very professional and on point so thank you Mr. Ron and the Belleville post office for your awesome service I truly truly appreciate you all for the wonderful experience.
P.s
Mr Ron searched high and low for my package I'm highly appreciative thank you!”
8:30AM - 6:30PM
6300 N Wayne Rd, Westland
Post Offices
“**UPDATE** THIS POST OFFICE HAS DRASTICALLY IMPROVED! Thanks to my constant complaining which I should not need to do but I gotta give em props... Thanks for finally realizing citizens have a right to timely prompt accurate MAIL DAILY! Keep it up PLEASE!
First of all...I never have gotten my mail on time or at a consistent time since the old mail carrier retired and moved out of state.... Now.. I rarely see my mail until after 630p some days... And packages are even worse! I get it....short staff blah blah blah but come on..! How long are you going to use that excuse usps!? Do better! People need their mail TIMELY AND CONSISTENTLY! THAT'S NOT ASKING A LOT SEEING AS ITS A RIGHT OF OURS! My informed delivery showed a very important package....my glasses so I could see....for delivery today.. But instead of them going from Detroit facility to Westland they end up in canton! Even further! Now I have no delivery date and can't contact anyone at the Damn post office of course! Why do they even have a number listed...they never answer the phone! I am so frustrated and have had this issue for years now and made multiple complaints and it never gets better.! Ever since I moved out here mail delivery has absolutely sucked! Do better! Plan accordingly! Something geez! I've had it!”
“This place rocks! Super nice postal carriers who truly deliver rain, sleet, or storm! They start at the wee hours of the morning and deliver until it's dark out. I trust the post office because they do a great job! Some ppl in the comments clearly think the world revolves around them. It's sad that adults are allowed to post such ridiculousness. I think whoever reads this should pray for those lost souls ?”
“After having my package be in a Miss sent loop, Debbie was able to find my package out of like 400 parcels.
I appreciate the diligent staff add this location!
Thanks Debbie!”
“I had an appointment today at 2:00 pm. I would like to thank Ms. Maryam for her kind treatment and professionalism in completing the work and helping us obtain the passport.”
“Extraordinary customer service. I live in Oregon and mailed a package to Plymouth where it got held rather than being delivered. I spoke with a representative (Muhammed) who cleared everything up and made a personal trip to deliver my package right after I called. He went above and beyond to be kind and helpful. If he is an example of the neighborliness of Plymouth, I am happy my daughter and her family have moved there and can’t wait to visit ?”
10AM - 4:30PM
20615 Fenkell St, Detroit
Post Offices
“MAD SHOUT OUT TO MY GIRLS AT THE 8TRIPLE7!
Seriously though, you helped me with smiles when my hands were shaking knowing the weight (heh) of what I was sending across the country not one once, but all three times. I owe you a huge thank you and you guys deserve the biggest gold medal for helping being the bridge to the past, which is proof to show the post office is reliable, much like the days of the pony express and transcontinental railway.
You deserve all the love you're about to get.”
“By far the best post office, Every Single staff member inside are always Very Helpful & Polite, honestly with how rude some customers are I don’t know how they keep a smile. Very Fast as well. I Love This Place..”
“I haven’t read any of the poor reviews, but this is the best post office experience I’ve had honestly, and it was all because of Ed’s demeanour. Friendly, helpful, warm, and wasn’t at all fussy when I had a complicated military address to send to. I’ll be coming here from now on.”
“They got me out super quick, employees were professional, quick and friendly. Lobby is 24 hours with a ton of PO Boxes and a do it yourself machine. Highly reccomend this location.”
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“On 9/1/21, I experienced a rude female USPS employee. The blue drop box states 5:00 p.m. collection pick up time. It was 4:34 p.m. when the employee rolled away the mail bin from the blue drop box. She refused to answer me in a professional manner, if the mail that gets placed into the drop box at the present time 4:35 p.m., will not be collected or processed until the following day?”