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“Had to come in on a busy Monday afternoon and was very pleased with how eager and efficient Ms. Krueger was. She got me in and situated with opening up a new checking and savings account. Along with that she also looked into getting my new vehicle refinanced and we were able to see that the rates here could actually save me money! Absoltuely recommend coming here, as Nancy has done nothing but make me feel like family!”
“Brooke is a wonderful breath or fresh air, so lively and helpful for our plight! She has exceeded our expectations and an asset for any company to have as an employee. I lived in Eastpointe 35 years ago and it feels good to be treated as if I never left. :-)Best wishes,Danette Lisi-Diaz and Daniel Lisi”
“Theresa has been helping me with my ailing father's banking for many years now. She is very polite, and knowledge. I highly recommend her boss give her a raise. She is amazing and swift at her job and goes above and beyond to make sure my needs are met. I prefer going to her to do my banking, and always will if I'm able. Thank you Theresa for your continued help. Much love!”
“Tammy at Loc Credit Union in Dearborn is amazing! She handled all my loan needs for my second vehicle purchase in the last 12 months. Very professional, thorough and stress free! I highly recommend Loc Credit Union and Tammy’s services!”
“Have been a member here my whole life. It's nice to have a credit union where they still actually know you on a first name basics. Those little things are what makes coming here completely worth it!!!”
“Lilly Singh is the reason I have been with Chief Financial Credit Union for 30+ years. Her excellent customer service went above and beyond. I could count on her to assist me with any concerns or products needed for my accounts.. Lilly always responded to my inquiry professionally with honesty an integrity. Thank you Lilly Singh it has been a pleasure.”
“Thank you so much Ebony ! I was suppose to come on here about a month ago! You helped my mom & I with an essential transaction. Your professional calm assertive & compassionate demeanor put our minds at ease. Thank you for your discretion warm & easy going personality. You will always be one the reasons we remain a member!!!!! Keep allowing your light to shine! You good people. PSCU has a rare one. You go Girrrrllll!”
“I really like this credit union. Staff have always been nice,professional, patient and helpful. No matter who assist you, they make you feel like you matter. Public Service Credit Union appreciate there customers. I will recommend them hands down.”
“Knowing Gabriella Donald has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact her directly so she can help you too. She is ready to show you how you can trade and make profit, I'm a living testimony I invested $1000 and I got my profit today after 5 days trade I made a withdrawals of 13,600 as my profit in return wow I'm so happy believe me friends it works 100%. try Kathy and see the blessing.”
“Good experience every time able to conduct business with no problem, staff are always exceptionally professional and prompt to resolve matters and get on my way quickly.”
“LaDonna is my new favorite person. When I was forced to advocate for myself with regards to my financial situation, she looked over my account and returned some recent fees to me. Knowing that I was having trouble, she waved her notary services fee. This is literally the first time I've ever been made to feel like a valued customer of my financial institution. Thank you to all the good people working there, they really go out of their way to support their customers.”
“I have been an member at this credit union since 2003 NEVER””” Had a problem with anyone at this bank . Claudia is lovely & great to talk to &Their LOANS ! has a GREAT low interest rate & I just refinanced my auto last year WITH ROBERT! WHO IS GREAT TO TALK TO BY THE WAY & my rate was so low that I went from paying 483 to 338 with them & was able to get a loan on top of that to get my roof done on my home! IF YOU DONT BANK HERE SOMETHINGS WRONG WIRH YOU! Deanna hated to see you go””” But the other ladies are very nice & helpful that has carried on in your place!”
“I've been a member here for years. The staff is always friendly. The level of professionalism is very high. They are also very informative and care about my personal banking needs.”
“I love this bank it's small customer service inside the bank and over the phone is awesome. and the faces are always the same I love that about them I like to see stability and they have It. Direct financial makes me feel welcome and it makes my banking experience feel personal. Great job to Sharon and her amazing team. Hats off to you keep up the great work ðŸ‘Œâ˜ºï¸ This is Tiffany btw. Hey google”
“They're a great credit I got an awesome rate on a car loan with not the greatest credit but it is so nice the ladies that work there they're always kind and prompt and they do their job quickly”
“The Allen Park team perform their duties in a professional & courteous manner. Always welcoming and greeting customers as they enter the facility and mentioning any new products. Love the whole team!”
“The branch employees are fast and efficient. Even when the branch is full of customers, the employees courteously assist all the customers and have them in and out fast.”
“Been a member about 4 years,they have never failed me,help me get my credit back on track, took a chance on me and gave me personal loan..special Kudos to Jennifer in auto loans”
“Greatest little credit union out there. They definitely stand out where most dont. The majority of the staff at this branch are bilingual(Spanish) and they really do have an eye out for YOUR best interest. If you stop by you must go directly to the legend himself, Raymon Sanchez with his 10/10 service. He definitely went way above and beyond. Couldn't be happier with the service and overall experience with this credit union. They definitely have that small town home feel. They definitely dont see you like just another number on a sheet. They were able to work with my situation and didn't quit when most would have. I simply can't recommend them enough. Thanks guys!!”
“I love that this is my local branch! I've been a member of Lake Trust for some time, but this branch has exceptionally friendly people, amazing service, and overall good vibes. Highly recommend!”
“Been a member since I was a kid. The new staff is nice, and the staff that's still left from before is nice as well. Although the drive way coming in should be redone so cars won't have such a steep hill to drive up to, and won't hit the bumper”
“Best mortgage experience! We dealt with Joe Matos. Awesome guy! Professional! Really tries to help. My wife and I desperately searched for our first home and we found one! YNCU gave us the loan and we closed on our house last week - and it’s been a great experience with them the whole way thru. We also opened up several other accounts with them, including a credit card. We eventually want to do all of our banking with them. If you’re looking to buy a home or just open a chequing account, YNCU credit union is the bank to deal with. You won’t regret it. Ask for Joe Matos.-Gus and Nicole”
“I recommend it to everyone! Everything was super fast and high quality, I’m glad that even here there is a piece of our level of service, thanks to the team for the quick account opening :)Service at height very fast and high quality glad that even here there is a part of our level of service thanks to the team for the quick opening of an account”
“Credit unions are the way to go for your banking needs. Honestly you cannot beat the customer service, I know that unlike the big banks you can't reach someone 24/7 but the actual care factor is what sets these institutions apart. If you are a half ways decent planner that isn't going to have a money issue twice a week at 12 am these guys will save you in fees and pay you back in customer service.”
“Amber was fantastic to work with! Every request or question I had she responded right away and even though I never got to actually meet her (all was done via email) she was a pleasure to work with!”
“I have worked and managed in guest service and wanted to take a moment to say awesome guest service, very good and caring guest service representative Corey.Total guest service!Thank youWilliam”
“Long time customer. Never any unresolved problems. Cashiers are courteous, helpful…even more so since now I’m much older…feel they cater to me! This is Mrs. Kennedy…not Shania.”
“CUA was able to finance automobile and consolidation loans to eliminate high interest rates. I have been banking here for over 10 years and always receive superb customer service. Wouldn't bank anywhere else!”
“I’ve been a member since 1990 at the Wyandotte location . The tellers would remember who I was back then. It was a real personal service that taught me as a kid how to save and earn interest on my money. Then they merged with Downriver and I feel like they were rotating the tellers from all the different locations. All the personal relations were gone. The kid savings programs were removed. The small town credit seems like just a big business bank now. I now do most of my transactions online to avoid the long wait times that the drive thru always causes. I’ve been to all the locations and at least they always keep them really clean and updated.”
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“I have been consistently impressed with this branch's service. Everyone is friendly, eager to help, and suggests ideas to improve the banking experience. Typically additional services feel like an up sell... not a suggestion from a friend. This branch has a no-nonsense approach and showed me several account options that are now regular saving me precious time. Also, mobile app works surprisingly well... right up there with the big banks.”