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“Mike at the Hertz car sales is an epic god. He and the team are so accommodating they even helped facilitate a Hertz car sale with out of atate Hertz location.
My man needs an award for. Going 1000%.
Great work man.”
5:30AM - 12AM
330 Lucas Dr, Detroit
Car Rental
“It was a great experience from Alec at the car rental ( who did a great job ) to the drop off person ( I don't know her name ) unfortunately. The time before this was through another car rental at Detroit Metro Airport they were absolutely horrible swore I would never use them again so this time I liked the reviews at Enterprise and went with Enterprise and what a good move that was.
I would highly recommend Enterprise to all who need a rental and believe me they are now my first rental car company.
Again thanks for your prices and speed and courteous people working for Enterprise.
Oh that Volkswagen was a great vehicle.”
Open 24 hours
338 Lucas Dr, Detroit
Car Rental
“I found out last minute, that I would need to get a rental car after I landed in the Detroit Wayne Airport. I expected to wait a long time to get a car, since I did not have a reservation. However, that was not the case at all. The National team members were very friendly, and as a National Emerald Club member, they were super accommodating and let me pick my vehicle quickly and easily and get on the road promptly. They treated me like I was a family member or an old friend. Checking back in was also a breeze. It did take a while for the shuttle bus to arrive and take me back to the airport for my return flight, but all in all, I am very satisfied with the National team at the Detroit Wayne Airport. Well done!”
“Great quality work!
I needed an exhaust pipe replacement, new tire rods and brake fix. I dropped off my car. Within 10-15 mins I was called with an analysis and price. 2 days later I picked up my car! When I pulled off the lot, I felt as if I had a brand new car! Thank you! Truly grateful!”
“This office at Detroit Metro Airport has the cleanest cars, best service, and friendliest staff of any car rental I have used all over the U.S.A. Smiling faces even at 6:00a.m. Sunday morning! Only rent from them!”
“Wonderful experience with the branch manager, he explained everything clearly to me at the time of rental and even accomodated for me when they didn't have the compact SUV I initially reserved. I really enjoyed my experience with the substitute vehicle, thank you Chris!”
“My mom and I Recently rented from the Newark Airport location. The process was very quick and easy. The staff were the best. My mom has serious health issues and when we dropped off the car I was concerned about how I would get mom to the gate since the terminal was quite far. Mom asked if they had a shuttle that would take us and they arranged for a nice young man named Nicholas to drive us ...in the vehicle we rented, to the terminal right to the door where we could get assistance with a wheelchair. Thanks for going above and beyond. And taking a load of stress off of my shoulders.”
“Great experience! I needed a car while mine was at a repair shop. Everything went so smooth and easy. The car I rented was as good as new and a pleasure to drive. Everyone i dealt with was super nice. They even gave me a ride from and to the repair shop. ?”
“From Customer Service to the Vehicle was Perfect! If everything was done this way we would be better off. Thank you for the vehicle and the GREAT CUSTOMER SERVICE. Very Much Appreciated! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐”
“Best place to rent a truck from has all the lift gate trucks trucks are clean and ready to go better than Uhaul.. I use budget from this location anytime I need a business rental truck”
“A few weeks before needing it, I reserved a compact SUV from the Middlebelt Rd Budget Car Rental for a week long vacation. When I arrived to pickup on a Thursday morning (this location opens at 7AM during the week), they had plenty of cars in their lot and there was no line inside. The agent was on the phone but quickly ended his call to assist me. He was welcoming, friendly, and took care of me quickly. He added another driver with no problem (they were present with ID) and walked us outside to show us the vehicle. He had us do a walk around and sign a form showing there was no damage to the vehicle and I was on my way.The car itself was in the same class as I had reserved, was washed, cleaned, and had no smell on the inside. It was a great vehicle with 30K+ miles and performed as expected.The return went just as nicely with a different gentleman assisting the drop off. Again - there was no line, he was friendly, courteous, and provided a receipt for the drop off, and thanked me.Both customer service interactions as well as an excellent vehicle experience has put this Budget location on my list for future rental car needs. Great job!”
7AM - 11PM
295 Lucas Dr, Detroit
Car Rental
“Wanted to leave a five-star review for Jeet. She was in the last hour of a 10hr Sunday and was still very welcoming, warm, and friendly. She took great care of me and got me on the road in a great truck. After a long travel day, she was the light at the end of the tunnel. I look forward to renting from Payless again the next time I’m in town.”
5AM - 1:30AM
289 Lucas Dr Suite B, Detroit
Car Rental
“I did not like being surpised with extra fees at the counter, however Paula was absolutely incredible. She was so kind and patient and had a answer for everything. 10/10 to Paula. 4/10 to booking online with hertz.”
“The wacko trying to rent a car from you on YouTube is not too happy. If I were you I would have her trespassed from your building. Customers won't go near your place if she is around.”
7AM - 10PM
289 Lucas Dr, Detroit
Car Rental
“The lady who waited on me was so helpful and friendly. I wish I caught her name so I could give her credit. She was fast, polite, complimentary and efficient. Her boss actually came over when she was helping me and started reprimanding her for not standing up while she was working. She was doing an excellent job sitting down. I saw more of a problem with her being lectured in front of clients. Any way, the car was clean and I was happy.”
7AM - 11PM
289 Lucas Dr, Detroit
Car Rental
“Easy in, easy out. Could not have been more painless. Car had a minor dent when I picked it up. Noted with attendant when leaving lot. Security deposit was back in my account the next day after dropping off. Would have been a 5 star, but the car was not as clean as would be expected for the price.”
Open 24 hours
NA, 295 Lucas Dr, Detroit
Car Rental
“Porscha at the preferred desk gives the best customer service. She’s always kind when I come to extend my reservation, and it’s a new car at that. I would definitely recommend.”
Open 24 hours
287 Lucas Dr, Detroit
Car Rental
“We were very satisfied with our rental and checking in and out. I was a little surprised that nobody walked around the car with me to check for damage before leaving the lot. I did take pictures all around the car before I left the lot. Very easy to drop off and to catch a shuttle back to the airport.”
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“I have had nothing but outstanding customer service from this location. Jaila and her team have made my experience so easy. Enterprise is lucky to have such an amazing team. Jaila thank you so much for your kindness it's very much appreciated!”